MANOJ KUMAR GC

E-mail: mgmanojkumar72@gmail.com
Phone: 9538035812.

OBJECTIVES
Seeking a responsible position with a company which will require
me to utilize my skills, abilities and experience in the CSR field to ensure the company's
success.

EMPLOYMENT
Job Title: CSR Company Name: AMVENSYS TECHNOLOGIES
E-mail: www.amvensystechnologies.com Location: Bangalore.

KEY ACCOMPLISHMENTS
Managed a high-volume workload within a deadline-driven environment.
Resolved an average of 550 inquiries in any given week and consistently met
performance benchmarks in all areas (speed, accuracy, volume).
Became the lead "go-to" person for new reps and particularly challenging calls
as one of the companys primary mentors/trainers of both new and established
employees.
Helped company attain the highest customer service ratings (as determined by
external auditors) -- earned 100% marks in all categories including
communication skills, listening skills, problem resolution and politeness.
Officially commended for initiative, enthusiasm, tenacity, persuasiveness,
intense customer focus and dependability in performance evaluations.
Completed voluntary customer service training to learn ways to enhance
customer satisfaction and improve productivity.

EDUCATION
College name

Branch of stream

Percentage

Year of pass out

Government PU
college
H.K.E.S

2ndPUC

59.47%

2007

BA(Journalism)

64.00%

2010

WORK EXPERIENCE
CUSTOMER SERVICE: November 2012 Present (1 yr 4 months)

COMPUTER SKILLS
MS OFFICE, EXCEL, POWERPOINT.

PERSONAL INTERESTS
Sports: football, cricket.
Collection: World Movie collection.
Reading: Stories, poetry.

PERSONAL INFORMATION
FULL NAME:
MANOJ KUMAR GC
FATHER NAME: CHANDRA SHEKAR GR
MOTHER NAME: VEDAVATHI KR
PHONE NUMBER: 953803
DATE OF BIRTH: 06/07/1989
PLACE:
DATE:
(MANOJ KUMAR GC)