Services

for Assembling, Initiation, Inspec-

tion and Maintenance Work

HEGLA GmbH & Co. KG
Industriestr. 21
37688 Beverungen
Tel.: (0 52 73) 9 05-0
Fax: (0 52 73) 9 05-2 55

HEGLA GmbH & Co.
KG
Wartung und Service
Industriestr. 21
37688 Beverungen
Tel.: (0 52 73) 9 05-2
80
Fax. (0 52 73) 9 05-2
57



HEGLA GmbH & Co. KG USt. Id. Nr. DE 125482560
Registergericht Paderborn HRA 4452 persnlich haftende Gesellschafterin ist die HEGLA Beteiligungs GmbH Sitz Beverungen
Registergericht Paderborn HRB 6900 GmbH-Geschftsfhrer: Gerhard Rschoff, Manfred Vollbracht
1. General conditions

These conditions are valid when technical staff are sent to a customer to carry out their work.
Technical staff will be sent when requested from the customer.
All maintenance work is subject to the conditions for repair on machines (VDMA-Conditions for Re-
pair).
Our staff is instructed to execute all work carefully and to execute the wishes of the customer, if possible. If
any customer wishes are left open for any reason then please inform us.

The customer must inform our staff of all the local safety regulations that have to be enforced during the
work on site before our staff starts to work. The customer must ensure that these safety regulations are
enforced and followed by our staff on site.

The customer supports our staff to enable them to carry out the work required by supplying qualified and
unqualified workers especially machine operators free of charge.
The customer will supply all auxiliary materials required on time and free of charge e.g. crane, lifting gear
equipment, glass, electrical energy, and compressed air ( min 6 bar ).

Our liability for damages is limited, and only valid when these are caused as a result of carelessness or
lack of thoroughness by our staff during the execution of the work. Our liability is not valid by damages
caused by down time, or profit and contract losses, indirect or consequential damages or every type of
economic forfeiture, when these have not resulted from gross carelessness by our staff.

2. Tariff for execution of services

2.1. Hourly rate.

The number of hours charged are calculated according to the length of absence of our staff, that means the
time starts when our staff departs our factory in Beverungen/Germany or any other HEGLA location and
ends on his or her return to that location. When tours are planed and carried out then the calculation is
correspondingly proportional.

Assembler/ Engineer/
Technical Expert Software
Expert

2.1.1. For each working hour
up to 8 hours per day every hour 62,00 EUR 98,00
EUR

2.1.2. For the first two hours overtime
per day the bonus is every hour 25 % 25 %

2.1.3. For each further hour of overtime
or on Saturday the bonus is every hour 50 % 50 %

2.1.4. For work on Sundays or Bank Holidays
the bonus is every hour 100 % 100
%

2.1.5. Travelling time
- generally not as overtime - every hour 58,00 EUR 92,00 EUR

The basis for the calculation is the number of hours written on the service report which is signed by the
customer.



Services
for Assembling, Initiation, Inspection and
Maintenance Work
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2.2. Long distance diagnosis or help via telephone in clearing faults- and reducing down time.

Monday - Friday 7:00 - 17:00 h every hour 50,00 EUR

Monday - Friday 17:00 h more every hour 70,00 EUR

2.3. Allowance / Expenses

Expenses / Bonus per hour Germany: 3,00 EUR

European Community 6,00 EUR

Outside of the European Community the calculation
is based on the daily travel allowance.
Travel Allowance : 101,00
EUR

2.4. Travelling Expenses

2.4.1. For the distance travelled with a car / service van we charge EUR 0,70 per km.

2.4.2. Travelling expenses by train, plane, taxi, etc. will be charged according to the ticket price / receipt.

The distance travelled ( Km ) will be calculated using a route planner software.


2.5. Overnight Expenses

For necessary overnight stays we charge a flat-rate of EUR 80,00 per person and night.

If the effective overnight expenses are higher than the flat-rate, we charge these additional costs.


2.6. Materials

The materials for the execution of work will be charged additionally according to the real expenditure plus
eventual shipping costs.


3. Prices and Payment terms

All Prices are Net-Prices.
The Invoice is payable within 10 days net cash.


4. Validity and Other Terms

These conditions are valid from 1
st
August 2008.

Additionally our General terms of business are valid.