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    Personal and Impersonal Situation

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    Dayangku Nurul
    This document discusses appropriate topics of conversation and listening and speaking skills. It distinguishes between impersonal communication with strangers and personal communication with close friends and family. Appropriate topics include the other person, your surroundings, current events, likes/dislikes, and relatable experiences. Key listening skills are focusing on the speaker, removing distractions, and observing non-verbal cues. Important speaking skills are preparing your message, controlling fear, thinking before speaking, believing in your message, repeating major points, and understanding your listener's interests.

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    Personal and Impersonal Situation

    Uploaded by

    Dayangku Nurul
    16 views6 pages
    This document discusses appropriate topics of conversation and listening and speaking skills. It distinguishes between impersonal communication with strangers and personal communication with close friends and family. Appropriate topics include the other person, your surroundings, current events, likes/dislikes, and relatable experiences. Key listening skills are focusing on the speaker, removing distractions, and observing non-verbal cues. Important speaking skills are preparing your message, controlling fear, thinking before speaking, believing in your message, repeating major points, and understanding your listener's interests.

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    This document discusses appropriate topics of conversation and listening and speaking skills. It distinguishes between impersonal communication with strangers and personal communication with close friends and family. Appropriate topics include the other person, your surroundings, current events, likes/dislikes, and relatable experiences. Key listening skills are focusing on the speaker, removing distractions, and observing non-verbal cues. Important speaking skills are preparing your message, controlling fear, thinking before speaking, believing in your message, repeating major points, and understanding your listener's interests.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    16 views6 pages

    Personal and Impersonal Situation

    Uploaded by

    Dayangku Nurul
    This document discusses appropriate topics of conversation and listening and speaking skills. It distinguishes between impersonal communication with strangers and personal communication with close friends and family. Appropriate topics include the other person, your surroundings, current events, likes/dislikes, and relatable experiences. Key listening skills are focusing on the speaker, removing distractions, and observing non-verbal cues. Important speaking skills are preparing your message, controlling fear, thinking before speaking, believing in your message, repeating major points, and understanding your listener's interests.

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    © All Rights Reserved
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    of 6

    Created By :

    DayangKu Nuurul Fattihah Umi Qalthum


    &
    Junainah Mahamood@ Mohd
    Personal and Impersonal situation
    Approriate Topics of Conversation
    Listening and Speaking Skills/Strategies
    1
    2
    3
    Personal and Impersonal situation
    Impersonal Communication When you talk with a person
    you do not really care about there is often coldness or an
    indifference in your attitude when you engage in this kind
    communication.



    Personal Communication - When you engage in niceties with
    people you meet in social context. The most personal type of
    communication occurs when you talk with people who are
    close to you.
    Example; your best friend, family members and colleagues


    1
    APPRORIATE TOPICS OF CONVERSATION
    1. The person you are talking to
    As Dale Carnegie said:
    You can make more friends in two months by becoming really interested in
    other people, than you can in two years by trying to get other people
    interested in you. Which is just another way of saying that the way to make a
    friend is to be one.

    2. Your surroundings

    3. The news and water cooler topics

    4. Likes and dislikes

    5. Relatable emotions and experiences
    2
    LISTENING AND SPEAKING SKILLS
    AND STRATEGIES

    Listening skills

    * Listen to yourself!
    * Remember you are there to listen!
    * Focus on the persons train of thought.
    * Remove distractions.
    * Listen with your eyes!
    3
    Speaking skills

    - Know what you want to say
    - Control Fear
    - Think before you talk
    - Believe in your message
    - Repeat Major Points
    - Find Out what your Listener wants
    THANK
    YOU

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