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A survey conducted through questionnaire for the purpose of research

CUSTOMER PREFRENCES IN MOBILES



PERSONAL DESCRIPTION
Respondents Name : ________________________
Qualification : ________________________
Gender : ______________
Age. a) 20-25 b) 25-30) c) 30-35 d) 35-40 e) above 50 yrs
Occupation : _______________________
Annual Income : _______________________
Do you own a mobile?
o Yes
o No
Which mobile you are using currently?
o Nokia
o Samsung
o Sony
o Apple
o Micromax
o Any Other (Please Specify) ..
What type of mobile phone you are using?
o Color phone with camera
o Dual Sim
o Touch screen
o Smartphone
What do you use your mobile for?
o Voice calls
o Data (as modem)
o Answering machine
o SMS
o WAP
o Address book
o Photography
o Calendar
o Other ..
How long have you been using your current mobile?
o Less than 1 year
o 1-2 years
o 2-3 years
o More than three years
How frequently you change your mobile?
o Within 6 month
o Within 1 year
o Between 1-3 year
o After 3 years
Which of the following attributes you check before buying a branded phone?
o Good brand image
o Better after sales service
o Brand market value
o Various functionality
o Resale value
o Free accessories and gift size
o Discount
Please indicate the extent to which you are satisfied or dissatisfied with your current
mobile
o Highly satisfied
o Satisfied
o Neither satisfied nor dissatisfied
o Dissatisfied
o Highly dissatisfied
Which mobile you will buy in future?
o Nokia
o Samsung
o Sony
o Apple
o Micromax
o Any Other (Please Specify) ..

Please rank following operating systems according to your preference
o Android
o iOS
o Windows

Date
Place Signature

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