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  • Questionnaire Rework

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    Jobin Cg
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    The document appears to be a questionnaire for mobile phone dealers. It contains questions about which mobile brands the dealer sells, sales turnover for different companies, factors that attract dealerships, preferred brands by dealers and customers, after sales service, schemes and rewards, satisfaction levels, training, services, facilities, advertising, pricing, customer preferences, and suggestions to improve business. The dealer is asked to provide details to help mobile companies understand the dealer perspective.

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    The document appears to be a questionnaire for mobile phone dealers. It contains questions about which mobile brands the dealer sells, sales turnover for different companies, factors that attract dealerships, preferred brands by dealers and customers, after sales service, schemes and rewards, satisfaction levels, training, services, facilities, advertising, pricing, customer preferences, and suggestions to improve business. The dealer is asked to provide details to help mobile companies understand the dealer perspective.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    18 views2 pages

    Questionnaire Rework

    Uploaded by

    Jobin Cg
    The document appears to be a questionnaire for mobile phone dealers. It contains questions about which mobile brands the dealer sells, sales turnover for different companies, factors that attract dealerships, preferred brands by dealers and customers, after sales service, schemes and rewards, satisfaction levels, training, services, facilities, advertising, pricing, customer preferences, and suggestions to improve business. The dealer is asked to provide details to help mobile companies understand the dealer perspective.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Questionnaire

    (Dealers)

    Name of the Dealer :


    Address :

    Phone No :

    Registration No. :

    1) Which are the mobile BRANDS you are dealing with?

    L.G Nokia Samsung Sony Ericsson Motorola Micromax

    Others (Specify)…………………
    2) Kindly give the details of average sales turn over of each company ?

    L.G Nokia

    Samsung Sony Ericsson

    Motorola Micromax

    Others (Specify)…………………
    3) Which are the following qualities of mobile Company attracts you for a dealership?

    Company Brand Name Company Market Profitability Sales Team Service

    Better Supply of Goods Customer Satisfaction Better Financial Transaction

    Schemes & Reward Others Specify……………..

    4) Rank the following brands of Mobile Companies based on your preference for
    suggesting to the customers ?

    L.G Nokia Samsung Sony Ericsson Motorola Micromax

    Others (Specify)…………………

    5) Which is the most prefered Mobile brand of the customer ?

    L.G Nokia Samsung Sony Ericsson Motorola Micromax

    Others (Specify)…………………

    6) Which company has the best after sale service in Kerala?

    L.G Nokia Samsung Sony Ericsson Motorola Micromax

    Others (Specify)…………………
    7) which are the Companies provide better Scheme and Reward on completion of
    Target?

    L.G Nokia Samsung Sony Ericsson Motorola Micromax

    Others (Specify)…………………
    8) Please mention the degree of satisfaction with the present mobile dealerships?

    Highly dissatisfied Dissatisfied Neutral Satisfied Highly satisfied

    9) Are you satisfied with the training and demonstration for a new product
    launch of different companies?

    Highly dissatisfied Dissatisfied Neutral Satisfied Highly satisfied

    10) What all companies provides its services at time dealer demands and keeps its
    promises?

    L.G Nokia Samsung Sony Ericsson Motorola Micromax

    11) If you are going to start the dealership with New company which types of facility
    you want from the Company?

    Market Profitability Supply of Good Better Sales team service

    Better Creditability System Regular Scheme & Reward Others......

    12) Rate the advertisement of Different companies(1 – 5)?

    L.G Nokia Samsung Sony Ericsson Motorola Micromax

    13) Pricing of mobiles is worthwhile while compared to its performance ?

    Highly agree Agree Neutral Disagree

    14) How the customer prefer new Mobiles ?

    Appearance Price Performance

    Technology Reliability Economy

    15) What suggestions do you have for mobile companies which would help you to
    improve he success of your business next year ?

    ...............................................................................................................................................
    ..................................................................................................................................

    Dealer

    Signature

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