Create a T-Bar

Read the email below and examine it for problems. What are they? Rewrite the
email using a T-Bar and other methods for improving readability (if possible).
ear !artha"
# believe the training wor$shop that # have planned will help teams in your %ompany
wor$ better with ea%h other. Building %ommuni%ation s$ills should de%rease the
problems that team members have been bringing to your attention.
The parti%ular s$ills that # plan to in%lude in the training wor$shop have been
divided into three sessions& '(istening)" '*ooperating)" and 'Responding.) +a%h
session will in%lude a ,--minute information period" a .--minute demonstration" and
a /0-minute pra%ti%e period.
The '(istening) session in%ludes s$ills to let the spea$er $now you are listening&
ma$e eye %onta%t" nod your head" and remain attentive. The '*ooperating) session
in%ludes su%h s$ills as using %ommon %ourtesy1 %hallenging an idea" not a person1
and never using put downs. The 'Responding) session in%ludes s$ills su%h as
thin$ing before responding" learning how to disagree" and ma$ing team de%isions.
2lease advise me if you would li$e any %hanges or additions.
3in%erely"
Roberta Wil$s
DATE: September 10, 2013
TO: Martha
FROM: Juliana Mejia
SUJE!T: "n#$rmati$n Re%ar&in% Trainin% '$r()h$p
Martha:
el$* i) the $r%ani+ati$nal plan #$r the up,$min% *$r()h$p-
3ession 3$ills
.i)tenin% / Remainin% attenti0e
/ Ma(in% e1e ,$nta,t
/ 2$&&in% 1$ur hear
!$$peratin% /
Re)p$n&in%
+a%h session will be s%heduled as follows&
,- minutes..
.- minutes demonstration...