Professional Documents
Culture Documents
SYSTEMS
1. Executive responsibilities
a. project selection
b. selection of a project manager
c. Organizational structure (to whom the project
manager report?)
2. Organizational alternatives
a. Manage within functional unit
b. Assign a coordinator
c. Use a matrix organization with a project leader.
How Project Management
Relates to Other Disciplines
• Much of the knowledge needed to manage
projects is unique to the discipline of
project management
• Project mangers must also have
knowledge and experience in
– general management
– the application area of the project
History of Project Management
• Some people argue that building the
Egyptian pyramids was a project, as was
building the Great Wall of China
• Most people consider the Manhattan
Project to be the first project to use
“modern” project management
• This three-year, $2 billion (in 1946 dollars)
project had a separate project manager
and a technical manager
Project Management Tools and
Techniques
• Project management tools and techniques assist
project managers and their teams in various
aspects of project management
• Some specific ones include
– Project Charter, scope statement, and WBS (scope)
– Gantt charts, network diagrams, critical path analysis,
critical chain scheduling (time)
– Cost estimates and earned value management (cost)
• Main Tools of project management
The WBS is on the left, and each task’s start and finish date
are shown on the right using a calendar timescale. Early Gantt
Charts, first used in 1917, were drawn by hand.
Sample Network Diagram
Each box is a project task from the WBS. Arrows show dependencies
between tasks. The bolded tasks are on the critical path. If any tasks on the
critical path take longer than planned, the whole project will slip
unless something is done. Network diagrams were first used in 1958 on the
Navy Polaris project, before project management software was available.
Project Management Software
• By 2003, there were hundreds of different products to assist in
performing project management
• Three main categories of tools exist:
– Low-end tools: Handle single or smaller projects well, cost under
$200 per user
– Midrange tools: Handle multiple projects and users, cost $200-
500 per user, Project 2000 most popular
– High-end tools: Also called enterprise project management
software, often licensed on a per-user basis
• Project 2002 now includes a separate version for enterprise project
management (see Appendix A for details on Project 2002)
• Key Managerial Decisions in Project
Management Success
1.Deciding which project to implement
2. Selecting the project manager
3. Selecting the project team
4. Planning and designing the project
5. Managing and controlling project
resources
6. Deciding if and when a project should
be terminated
Advantages of Using Formal
Project Management
• Better control of financial, physical, and human
resources
• Improved customer relations
• Shorter development times
• Lower costs
• Higher quality and increased reliability
• Higher profit margins
• Improved productivity
• Better internal coordination
• Higher worker morale
You Can Apply Project
Management to Many Areas
• Project management applies to work as
well as personal projects
• Project management applies to many
different disciplines (IT, construction,
finance, sports, event planning, etc.)
• Project management skills can help in
everyday life
Project development
Project Development
Is a cycle of activity which runs through the
principal phases of pre-investment phase,
investment phase and post investment
phase.
The Project Development Cycle
Project Project
Evaluation Identification
Project Project
monitoring Preparation
Project
Project
Appraisal
Implemen-
And
tation
Detailed Financing
Project
Engineering
The Project Life Cycle
Project
Project
Feasibility
Termination
Study
Project
Evaluation and
Project Project
monitoring Financing
Project Project
Implemen- Plan
tation Implementation
Detailed
Project
Engineering
Basis In Project Identification
• Problem Based
• Need based
• Resource based
• Opportunity based
• Personal interest based
Categorizing Projects
• One categorization is whether the project
addresses
– a problem
– an opportunity
– a directive
• Another categorization is how long it will take
to do and when it is needed
• Another is the overall priority of the project
Project selection
• Methods in selecting projects
1. Economic
2. Financial
• Project selection criteria
1. Net Present Value
2. benefit Cost Ratio
3. Internal Rate of Return
4. Payback Period
5. Return on Investment
Methods for Selecting Projects
• There are usually more projects than available time
and resources to implement them
• It is important to follow a logical process for selecting
IT projects to work on
• Methods include:
– focusing on broad needs
– categorizing projects
– performing financial analyses
– using a weighted scoring model
– implementing a balanced scorecard
Focusing on Broad
Organizational Needs
Note: The PMBOK® Guide 2000 includes similar charts for each knowledge area.
Figure 4-2. Framework for Project
Integration Management
Focus on pulling everything to-
gether to reach project success!
Using Software to Assist in Project
Integration Management
• Several types of software can be used to assist in project
integration management
– Documents can be created with word processing
software
– Presentations are created with presentation software
– Tracking can be done with spreadsheets or databases
– Communication software like e-mail and Web authoring
tools facilitate communications
– Project management software can pull everything
together and show detailed and summarized
information (see Appendix A for details)
3. Project Management Planning
Learning Objectives
• Understand the Project Planning Concepts
and Principle
• Be able to apply the GOPP, logical
framework analysis and project scope
management.
Project Plan Development
• A project plan is a document used to
coordinate all project planning documents
• Its main purpose is to guide project
execution
• Project plans assist the project manager
in leading the project team and assessing
project status
• Project performance should be measured
against a baseline plan
Attributes of Project Plans
Just as projects are unique, so are project
plans
• Plans should be dynamic
• Plans should be flexible
• Plans should be updated as changes
occur
• Plans should first and foremost guide
project execution
Common Elements of a Project
Plan
• Introduction or overview of the project
• Description of how the project is
organized
• Management and technical processes
used on the project
• Work to be done, schedule, and budget
information
PROJECT PREPARATION – THE
LOGICAL FRAMEWORK
APPROACH AND
LOGICAL FRAMEWORK MATRIX
• The Logical Framework Approach (LFA) is
a specific strategic planning methodology
that can be used to prepare many different
types of projects, including environmental
investment projects. The output of LFA is
the Logical Framework Matrix
(LogFrame).
LFA fulfils several functions:
4. Analysis of alternatives;
5. Activity planning.
Logical Framework Matrix
(LogFrame)
• The final step in the LFA is to create the
LogFrame.
• LogFrame is a document, which
summarizes the results of the LFA
process.
The Logframe has four columns and four
rows. Its main purpose is to link the
project goals and objectives to the inputs,
processes and outputs required to
implement the project.
The general structure of the
LogFrame is given in the following
• Narrative Objectively Information Risks and
• Summary Verifiable Indicators Sources Assumptions
•
• Wider Objective How to measure How to check the What assumptions
• wider objective measurement are you making
• Project Purpose How to measure How to check the What assumptions
• immediate objective measurement are you making
• Outputs How to measure How to check the What assumptions
• outputs produced measurement are you making
• Inputs/Activities How to measure How to check the What assumptions
• Inputs measurement are you making
Logframe Matrix structure
• Purpose:
• The development Conditions at the end of Sources of information Assumptions concerning
• outcome expected the project indicating and methods used to the purpose/goal
• at the end of the that the Purpose has collect and report it. linkage.
• project. All components been achieved. Used for
• will contribute to this. project completion and
• evaluation.
• Component Objectives: Measures of the extent Sources of information Assumptions concerning
• The expected outcome to which component and methods used to the component
• of producing each objectives have been collect and report it. objective/purpose
• component’s outputs. achieved. Used during linkage.
• eview and evaluation.
• Outputs:
• The direct measurable Measures of the Sources of information Assumptions concerning
• results (goods and quantity and quality of and methods used to the output/component
• services) of the project outputs and the timing collect and report it. objective linkage.
• which are largely under of their delivery. Used
• project management’s during monitoring and
• control. review.
• Activities:
• The tasks carried out to Implementation/work Sources of information Assumptions concerning
• implement the project program targets. Used and methods used to the activity/output
• and deliver the during monitoring. collect and report it. linkage.
• identified outputs.
Column Headings
• Narrative Summary The text that "narrates" or describes the
objectives.
• Objectively Verifiable Indicators The indicators, which demonstrate
the ways in
which the goals, project purpose, outputs and input shall be
achieved. The
indicators answer the following questions:
In what quality? In which quantity? By what time?
Indicators should be quantifiable wherever possible, but qualitative
indicators may
also be used if necessary. In general, ideal indicators are:
Independent, Verifiable, Specific, Accessible.
• Sources of information These specify the source of the information
used to measure or verify the indicators.
• Risks and assumptions These are important events, conditions, or
decisions which are necessarily outside the control of the project,
but which are critical for the project objective to be attained
Row Headings
• Wider Objective - The higher-level objective that the project is expected to
contribute to; this is the objective based upon the “focal problem” identified
during
the LFA. The addition of the word "contribute' implies that this project alone is
not
expected to achieve the wider objective.
• Project Purpose – The anticipated effect that the project will achieve by
delivering
• the planned outputs. This should correspond to one of the objectives based
upon the
“sub-problems” from the LFA. There is a tendency for this to be expressed in
terms
of a "change in behaviour" of a group or institution; the project outputs are
expected to facilitate this change.
• Outputs - The tangible results that the project management team should be able
to
guarantee. Outputs are generally delivered within specified time frame.
Inputs/Activities – Inputs are the resources that the project "consumes" in the
course of undertaking the activities. Typically they will be human resources,
LogFrame Matrix Example
• To improve air ambient quality Full compliance with the Directive Mandatory measurement
• in Black Hollow No. 1999/30/ of ambient air quality in
• EC for the Black Hollow region “Black Hollow
agglomeration” as required
•
Project Scope Management Processes
• Initiation: beginning a project or continuing to the next
phase
• Scope planning: developing documents to provide the
basis for future project decisions
• Scope definition: subdividing the major project
deliverables into smaller, more manageable components
• Scope verification: formalizing acceptance of the project
scope
• Scope change control: controlling changes to project
scope
Project Initiation: Strategic Planning
and Project Selection
• The first step in initiating projects is to look
at the big picture or strategic plan of an
organization
• Strategic planning involves determining
long-term business objectives
• IT projects should support strategic and
financial business objectives
Scope Planning and the
Scope Statement
• A scope statement is a document used to
develop and confirm a common understanding
of the project scope. It should include
– a project justification
– a brief description of the project’s products
– a summary of all project deliverables
– a statement of what determines project success
Scope Planning and the Work
Breakdown Structure
• After completing scope planning, the next step
is to further define the work by breaking it into
manageable pieces
• Good scope definition
– helps improve the accuracy of time, cost, and
resource estimates
– defines a baseline for performance measurement
and project control
– aids in communicating clear work responsibilities
The Work Breakdown
Structure
• A work breakdown structure (WBS) is a
deliverable-oriented grouping of the work
involved in a project that defines the total
scope of the project
• It is a foundation document in project
management because it provides the
basis for planning and managing project
schedules, costs, and changes
Approaches to Developing WBSs
• Using guidelines: Some organizations, like the DoD,
provide guidelines for preparing WBSs
• The analogy approach: Review WBSs of similar
projects and tailor to your project
• The top-down approach: Start with the largest items of
the project and break them down
• The bottom-up approach: Start with the detailed tasks
and roll them up
• Mind-mapping approach: Write down tasks in a non-
linear format and then create the WBS structure
Sample Mind-Mapping
Approach
Basic Principles for Creating WBSs
1. A unit of work should appear at only one place in the WBS.
2. The work content of a WBS item is the sum of the WBS items below it.
3. A WBS item is the responsibility of only one individual, even though many
people may be working on it.
4. The WBS must be consistent with the way in which work is actually going
to be performed; it should serve the project team first and other purposes
only if practical.
5. Project team members should be involved in developing the WBS to
ensure consistency and buy-in.
6. Each WBS item must be documented to ensure accurate understanding of
the scope of work included and not included in that item.
7. The WBS must be a flexible tool to accommodate inevitable changes while
properly maintaining control of the work content in the project according to
the scope statement.
*Cleland, David I. Project Management: Strategic Design and Implementation, 1994
Scope Verification and Scope Change Control
• It is very difficult to create a good scope statement
and WBS for a project
• It is even more difficult to verify project scope and
minimize scope changes
• Many IT projects suffer from scope creep and poor
scope verification
– FoxMeyer Drug filed for bankruptcy after scope creep on a
robotic warehouse
– Engineers at Grumman called a system “Naziware” and
refused to use it
– 21st Century Insurance Group wasted a lot of time and
money on a project that could have used off-the-shelf
components
4. Project Financing and Budgeting
Learning Objectives
• Be Familiar and Understand the Concepts and
Principles of Project Financing and Budgeting
• Know and understand how project cost is
analysed and identify sources of financing
• Identify and Analyze Project Costs and Benefits
• Compute for the Financial and Economic
Viability of Projects
How much will it cost?
• How much will the project cost
– To develop
– To operate
– To maintain
• Can we sustain project operations and
maintenance?
How much will it cost?
• How much is needed to operate and maintain the
project in usable form?
• If we can charge user fees, how much should it be?
How much more is needed to collect the fees
(administrative cost of collecting the fees)?
• Given the fees, what is the projected number of users?
• If we do not collect the fees, what is the projected
number of users?
• If the project cannot be expected to pay for itself, will
the provincial government be willing to subsidize its
operations and maintenance? By how much?
How much will it cost?
• Co-Financing
The Budget Cycle
Budget Budget
Accountability Preparation
Budget Budget
Execution Authorization
Budget
Review
KNOW the project
?
• What is the output of the project?
– Output, not outcomes
• Characterize the output
– Public, private, mixed
– Tradeable, nontradeable, partly tradeable
UNDERSTAND the project
• What are the desired
outcomes? ?!!?
Note
that
totals
are
Uses
equal,
Excel’s
but
npv
NPVs
function
are
not.
JWD Consulting NPV Example
Multiply
by the
discount
rate each
year, then
take cum.
benefits –
costs to
get NPV
NPV Calculations
• Determine estimated costs and benefits for the life
of the project and the products it produces
• Determine the discount rate (check with your
organization on what to use)
• Calculate the NPV (see text for details)
• Notes: Some organizations consider the
investment year as year 0, while others start in
year 1. Some people enter costs as negative
numbers, while others do not. Check with your
organization for their preferences.
Return on Investment
• Return on investment (ROI) is calculated by
subtracting the project costs from the benefits and
then dividing by the costs
ROI = (total discounted benefits - total discounted
costs) / discounted costs
• The higher the ROI, the better
• Many organizations have a required rate of return or
minimum acceptable rate of return on an investment
• Internal rate of return (IRR) can by calculated by
setting the NPV to zero
Payback Analysis
• Another important financial consideration is
payback analysis
• The payback period is the amount of time it will
take to recoup, in the form of net cash inflows, the
net dollars invested in a project
• Payback occurs when the cumulative discounted
benefits and costs are greater than zero
• Many organizations want IT projects to have a
fairly short payback period
5.1. Introduction to the Concepts
And Use of PERT/CPM
Learning Objectives
• Aware and Understand the Concepts and
Principles of PERT/CPM
• Analyze Business Problem and Relate to the
Applicability Of the Use of
• PERT/CPM
• Identify Business Problems and Use PERT/CPM
in its solution
• Solve Business Problems Using PERT/CPM
Introduction to the Concepts
And Use of PERT/CPM
ACTIVITIES ON ARROWS
2
1 Order 6
Locate furniture Furniture
facilities Set up
start
5
remodel 7
3 Move in
interview 4
ACTIVITIES
Hire and
ON NODES
train
Common terms used in PERT/CPM