The letter is requesting a refund for faulty goods purchased from the trader. It details that the item purchased has defects and that the trader has failed to remedy the issue within a reasonable time despite being previously notified. The letter references that consumer law entitles the buyer to a refund and requests that the full refund amount be provided within the next two weeks.
The letter is requesting a refund for faulty goods purchased from the trader. It details that the item purchased has defects and that the trader has failed to remedy the issue within a reasonable time despite being previously notified. The letter references that consumer law entitles the buyer to a refund and requests that the full refund amount be provided within the next two weeks.
The letter is requesting a refund for faulty goods purchased from the trader. It details that the item purchased has defects and that the trader has failed to remedy the issue within a reasonable time despite being previously notified. The letter references that consumer law entitles the buyer to a refund and requests that the full refund amount be provided within the next two weeks.
Letter Template for requesting a refund for faulty goods
Enter Traders Name Enter Your Name
Enter Traders Address Enter Your Address Date: Reference: Dear...., On (date) I bought (tem) from !ou at a cost of " (or #)(a$so s%ecf! method of %a!ment)... The (tem) s fau$t! and the defect(s) s (are) $sted be$o&: '. (. ). I ha*e %re*ous$! re%orted ths to !ou on (date) but !ou ha*e fa$ed to %ro*de a remed! &thn a reasonab$e amount of tme. The +a$e of ,onsumer -oods and Assocated -uarantees Drect*e ../00/E, re1ures !ou to %ro*de me &th a remed! &thn a reasonab$e amount of tme. As !ou ha*e fa$ed to do ths, I am no& entt$ed to c$am a rembursement of the mone! that I ha*e %ad.
I re1uest that !ou %ro*de me &th a fu$$ refund of " (#) &thn the ne2t t&o &ee3s. Yours sncere$!/fathfu$$!, This template is to be used for guidance and may not suit your specifc situation. If you require more detailed advice & guidance, please call the UK uropean !onsumer !entre on "#$%& "$ "% "'.