11%

10%
13%
6%
0%
2%
4%
6%
8%
10%
12%
14%
Promoter Services Cashier Services Sales Assistant Cleaner Services
P
e
r
c
e
n
t
a
g
e

o
f

c
u
s
t
o
m
e
r

Giant Services
Customer opinion about the best service that offered at Giant
Supermarket
9%
0%
30%
1%
0%
5%
10%
15%
20%
25%
30%
35%
Attractive Not Attractive Normal Bad
P
e
r
c
e
n
t
a
g
e

o
f

c
u
s
t
o
m
e
r

Customer Opinion
Customer opinion about the arrangement of the product managed at
Giant supermarket


























The pie chart shows customer satisfaction with the service system cashier at Giant Supermarket.
the chart shows that's Not satisfied customer is a quarter of the Majors were Yes.
Not satisfied the 8% in the chart, all the other customer said yes and satisfied about Their service cashier
system. so, the level of satisfaction that surveyed are satisfied with the service cashier system is much
improved over that unhappy.
customers report that it was not reaching the level of satisfaction with services at Giant Supermarket,
the possibility of the Services provided in other supermarkets more to their liking, and there are
customers who do not like shopping at the Giant supermarket. and the percentage who are not satisfied
with the service at the cashier, where some days, payment counters open only half. This causes the
client to wait too long.
32%
8%
Satisfaction of customer towards cashier system services at Giant
Supermarket
yes
no