Class 8: The Multilevel Nature of Sustained, Desired Change

Module 8.1: Multilevel Change Resonant Leadership and Social Identity

Groups

BASIC LEARNING POINTS

1. Sustained desired change at any level of human endeavor is a complex
system.

2. ICT works as a fractal at each of the levels: individual, dyad, team,
organization, community, country, and global systems.

3. In a complex system, you need something to transport information across
levels, and emotion across levels of human systems.

4. Resonant leaders, or key people with resonant relationships, help to move
information and emotion across levels.

5. In most organizations or systems, multiple levels of resonant leadership is
needed for sustained, desired change.

6. Social identity groups also help to move information and emotion across level.



Week
5