srbrock@live.

com 541-626-8100 267 E Jennie Ave Hermiston, Oregon 97838

PROFILE
I am an honest and loyal individual who has an
abundance of ambition. I am always up for a
challenge and can meet every challenge that I am
faced with. I am excellent at multitasking and can
thrive in high stress situations. I am seeking a
position that will further my experience and
learning.








EDUCATION
MASTERS IN ADULT EDUCATION AND
TRAINING
University of Phoenix (Current)
BACHELORS DEGREE IN ENGLISH WITH
A FOCUS STUDY IN COMMUNICATIONS
University of Phoenix (2011-2013)
ASSOCIATES DEGREE WITH A FOCUS
STUDY IN SOCIAL SCIENCES
Blue Mountain Community College (2005-2011)





-Experience-
-Employment-
Lifeways: Pendleton Creek Crisis Recovery
Center, Pendleton, Oregon
Crisis Residential Associate
Job Description:
o Working with people in crisis and/or
mentally ill
o Pass medications
o Document all interactions
o Must be detailed oriented
o Maintain knowledge of current rules
and regulations
o Ensuring overall wellness of clients
Oxford Suites, Hermiston, Oregon
Front Desk
Job Description:
o Customer service and billing
o High contact and detail oriented
o Must be able to multi-task while
remaining professional, helpful, and
friendly
o Correct any/all mistakes that were
made
o Ensuring that all payments are made
and follow the policies of the
company and the contracts
o Helping make people happy and feel
at home
Suburban Extended Stay Hotel, Iowa
Front Desk/ Night Audit
Job Description
o Customer service and billing
o Multi-task and keep track of a
variety of different responsibilities
o Remain professional in high stress
situations
o Keep the appearance of the hotel up
and everything running smoothly
o Run reports and ensure that
mistakes are fixed
SKILLS
Talented and creative,
resourceful, type 60+
words per minute,
computer literate, large
amounts of knowledge in
Microsoft word, very
good problem solver,
some Spanish, and
personable.

Projects and Achievements
Student Government leader for 3 years
Cheerleading Captain
Yearbook staff 3 year
Family, Career, and Community Leaders of America
gold winner 3 years
Key Club member 2 years
Cross Colors member
Mission work in Dallas, Texas & Baja, Mexico
Toastmasters member 2 years


o Track various statistics
Job Highlights:
o Was able to assist the hotel in being
more conservative in the resources
that they use.
o Was given a raise with in the first
two months of being employed
instead of the typical six month
probationary period.
o General Manager is a professional
reference: Jordan Locke 563-260-
0379
Lifeways: McNary Place, Oregon
Residential Associate
Job Description
o Learn and follow policies and
procedures on and off duty
o Capable to handle high stress
situations
o Working with people with mental
illnesses
o Teach clients life skills
o Cook meals and clean facility
o Take clients to appointments
o Pass medications
o Document all interactions
o Lead groups
o Incorporating clients in various
activities
Job Highlights:
o Had all positive reviews at 60 day
and 6 month.
o Clinical Director is a professional
reference: Mary Elsathagen 509-
591-8624
o Head Nurse is a professional
reference: Joleen Pruett-Mitchell
541-720-1885


Columbia River Ranch, Oregon
Residential Associate
Job Description
o Teach life skills to clients
Accomplished by: taking
clients out into the
community, teaching
them to cook, to clean,
helping them with their
medication and hygiene
o Ensuring overall wellness of clients
o Document all activity
Job Highlights
o Was in charge of all menu planning
and the shopping for facility
o In charge of transportation
brokerage
Hermiston Herald, Oregon
Intern
Job Description:
o Weekly article about the activities
at the Umatilla High School
o Type the various activities that
were going on in the community
o Final assignment was to write the
article that was featured on the
front page of the paper.
Job Highlights
o In review the editor gave all
positive feedback and said they
would be interested in employment
if anything came open