0

SAP AG 2003
Defining price and availability strategies
Defining a display strategy for hotel rates
Company-specific elements of the posting record
Payment methods
Contents:
Process Control
SAP AG AC275 9-1
0.2
SAP AG 2003
Make settings for the price and availability query
in entry transactions
Control the dialog flow
At the conclusion of this unit you will be able to:
Process Control: !nit "b#ectives
SAP AG AC275 9-2
0.3
SAP AG 2003
Course "verview
"verview of $ravel Planning
%ntry and Approval of
$ravel &equests and Plans
'ntegration of $ravel Planning and
$ravel %(penses
&)C Destination
$ravel Planning Master Data
*tructure of %nterprise-*pecific
$ravel Policy
&eproduction of Agreements with
$ravel *ervice Providers
Process Control
Authori+ation Management
&eporting
Conclusion
Course "verview Diagram
SAP AG AC275 9-3
0.4
SAP AG 2003
,our enterprise would like to assign the travel
policy reproduced in the system to certain user
groups-
$he policy is to be taken into consideration by the
system automatically when flights hotels and
rental cars are selected and booked-
Process Control: .usiness *cenario
SAP AG AC275 9-4
0.5
SAP AG 2003
"verview
SAP AG AC275 9-5
0.6
SAP AG 2003
/roup
A
0e-g- standard
user1
/roup
.
0e-g- travel agency
clerk1
)ilter according to travel profile
when displaying available
services 2
Activate best-price flight query 2
Defaults 0provider and booking
class1 for selecting round trip
flights 2
Consider negotiated rates 0hotel 3
car rental1 2
Consider hotel catalog 2
Available services according to
class rules only 0hotel 3 car
rental1 2
---
Price and Availability 4ueries 051: *ettings
Define Behavior for Price and Availability Queries Customizing view:
Depending on te Travel Planning control variant! "ou #$n de%ine di%%e&ent &u'es %o& disp'$"ing
te $v$i'$('e t&$ve' se&vi#es $nd %o& te Best-price flight )ue&" t"pe* +is $s te $dv$nt$ge t$t $
st$nd$&d use&! su# $s $ t&$ve'e&! #$n disp'$" $nd se'e#t $ sm$''e& #&oss-se#tion o% $v$i'$('e
se&vi#es t$n $ t&$ve' $gen#" #'e&,! wo migt &e)ui&e $n ove&view o% $'' te $v$i'$('e se&vi#es*
-ou& %i&st p&io&it" is to de%ine wete&! $nd ow! te %o''owing p$&$mete&s $&e to (e t$,en into
#onside&$tion:
+&$ve' p&o%i'e
C'$ss &u'es
.egoti$ted &$tes
/est-p&i#e %'igt
0ote' #$t$'og
SAP AG AC275 9-1
0.7
SAP AG 2003
)light 6otel 6otel catalog
0if activated1
Car rental
Display
strategies for
availability
7eutral
6ighest priority
All priorities
Activation of
price-controlled
availability
0variants1
Conditions for
procedure
dealing with
round trip flight
7eutral
6ighest priority
All priorities
7eutral
6ighest priority
All priorities
7eutral
6ighest priority
All priorities
Consideration
of class rules
Consideration
of class rules
Consideration
of class rules
Consideration
of negotiated
rates
Consideration
of negotiated
rates
Consideration
of negotiated
rates
Provider list with
the cheapest
vehicle
Price and Availability 4ueries 081: Details
+e v$&i$nts o% te p&i#e-#ont&o''ed $v$i'$(i'it" )ue&" indi#$te te di%%e&ent w$"s t$t te Best-price
flight %un#tion #$n (e used in +&$ve' P'$nning:
2n$#tive
A#tive! witout t$,ing e3isting t&$ve' p&o%i'es into #onside&$tion
A#tive! t$,ing t&$ve' p&o%i'e into #onside&$tion
A#tive! t$,ing into #onside&$tion te p$&$mete&s de%ined in Customizing unde& Specify Settings for
Price-Controlled Availability Query 4see $'so Structure of Enterprise-Specific Travel Policy5*
Depending on te &$tes negoti$ted wit te $i&'ine #$&&ie&! it #$n o##u& t$t not on'" te p&ovide&! (ut
$'so te ope&$ting $i&'ine must (e one $nd te s$me $i&'ine #$&&ie&* +is #$n (e t$,en into
#onside&$tion in te Round trip flight %ie'd in te Define Price and Availability Strategies
Customizing view*
6sing te igest $mount %un#tion %o& ote' st$"s! "ou #$n spe#i%" %o& e$# 'o#$tion te p&i#e t$t $
&oom must not e3#eed* +e&e $&e v$&ious t"pes o% &e$#tion t$t "ou #$n use to #ont&o' te di$'og*
6sing tese "ou #$n p&event $ &oom t$t e3#eeds te igest $mount %&om (eing #osen 4&e$#tion:
error essage5! o& &e)uest $ &e$son i% $ &oom e3#eeds te igest $mount 4&e$#tion: reason !te"t#5*
-ou de%ine te igest $mounts depending on te control variants for Travel Planning*
SAP AG AC275 9-7
0.8
SAP AG 2003
Display *trategies for 6otel &ates
!ser group
Power user
!ser group
Standard user
&ate A.C
&ate .CD
&ate CD%
&ate D%)
---
&ate 9:,
&ate :,;
"nly
&ate A.C
&ate D%)
&ate 9:,
poss- for
certain
hotel<hotel chain
poss- for
certain
hotel<hotel chain
=ist of available rooms
=ist of available rooms =ist of available rooms
&ate A.C
&ate A.C
&ate !>9
&ate :,;
Different Different
views for the views for the
list of list of
available available
rooms rooms
2n te 27G $#tivit" Assign $otel Rates to be Displayed% "ou #ont&o' wi# ote' &$tes $&e to (e
disp'$"ed to te use& du&ing $n $v$i'$(i'it" )ue&"* Cont&o' te&e%o&e depends on te Travel Planning
control variants*
6sing te disp'$" st&$tegies %o& ote' &$tes "ou #$n p&event $ t&$ve'e& o& t&$ve' $ssist$nt %&om seeing
ote' &$tes du&ing $n $v$i'$(i'it" )ue&" t$t $&e in te #onne#ted &ese&v$tion s"stem (ut $&e not
&e'ev$nt %o& te t&$ve'e& 4o& t&$ve' $ssist$nt5 m$,ing te )ue&"* +is me$ns! %o& e3$mp'e! t$t $
t&$ve'e& wo w$nts to m$,e $ (oo,ing! does not see te &$tes 728 4rate for ilitary dependents5 o&
S9S 4senior citi&en rate5* +ese &$tes #ou'd! oweve&! (e o% inte&est to $ t&$ve' $gen#" #'e&, %o&
#omp$&ing p&i#es*
:o& tis "ou $##ess te ote' &$tes de%ined in Customizing in te %o''owing $#tivities:
'aster Data Travel Service Provider $otels Define Hotel Rates:
A'' ote' &$tes &egiste&ed in te e3te&n$' &ese&v$tion s"stem 4pu('i# &$tes! negoti$ted &$tes! $nd
&$tes negoti$ted %o& te ote' #$t$'og5
+e ent&" blan( in te Rate %ie'd me$ns t$t all te &$tes %ound $&e disp'$"ed*
SAP AG AC275 9-;
0.9
SAP AG 2003
%nterprise-*pecific P7& %lements
RP/FRAS02001/FRAS02001 AA/GS 19MAR00/166! "3G#$
1 %Miller/$&ris MRS
2 SR 102 $ 02APR ' !R()F* (*1 A 1030A 10P +1A/
3 SR 103 $ 03APR 1 )F*!R( (*1 ,- .3P101A/1 +1A/
, AP 0622'0230.6 01
2* 3*19MAR/FRAS02001
6 SSR R4S2 SR (51 !R()F*/1D6 P1/S2
' SSR R4S2 SR (51 )R*!R(/11A6 P1/S3
. RM +/SAP / 2570002001102
9 RM +/SAP / P8D7000292.6
10 F* FRAS02001
11 AM S9&loss Street 106 69190 -all:orf6 D;
Additional information for travel agency and<or travel service
provider such as
$raveler?s travel profile
Confidential information for booking travel center
---
.ooking code 0P7&1:
2n Customizing "ou #$n sto&e #omp$n"-spe#i%i# te3t e'ements t$t $&e in#'uded in te (oo,ing #ode
4P.95 $s $ te3t 'ine $nd $&e sent wit te (oo,ing* +ese #omments se&ve p&im$&i'" $s $ddition$'
in%o&m$tion %o& te t&$ve' #ente& #$&&"ing out te (oo,ing o& even %o& te t&$ve' se&vi#e p&ovide&*
-ou de%ine tese P.9 e'ements %o& e$# t&$ve' p&o%i'e*
Depending on te #'$ss $nd t"pe o% #omments! tis in%o&m$tion is visi('e to di%%e&ent g&oups o%
peop'e! %o& e3$mp'e:
C'$ss <97<: %o& eve&"one wo #$n #$'' te P.9
C'$ss <97<! t"pe <C<: on'" %o& te t&$ve' #ente& wose identi%i#$tion w$s used %o& (oo,ing
C'$ss <=S2<: %o& te t&$ve' #ente& #$&&"ing out te (oo,ing $nd te p&ovide&s $%%e#ted! p$&ti#u'$&'"
$i&'ines
+e (usiness $dd-in !/Ad25 Define Dynaic Eleents of the Boo(ing Record: -ou #$n use tis /Ad2
to gene&$te ente&p&ise-spe#i%i# e'ements o% te P.9 d"n$mi#$''"! tus independent o% te t&$ve'e& o&
use&* >3$mp'e: te t&$ve'e&<s e-m$i' $dd&ess*
SAP AG AC275 9-9
0.10
SAP AG 2003
%nterprise-*pecific Methods of Payment
per
$ravel
profile A
$ravel
profile .
$ravel
profile C
$ravel
profile D
Credit card
Cash
'nvoice
Enterprise-specific methods of payment
P$"ment metods $&e $ssigned to emp'o"ees vi$ sep$&$te g&oupings* -ou $ssign te g&oup ,e" to
emp'o"ees using te %e$tu&e +9?CC in $##o&d$n#e wit o&g$niz$tion$' #&ite&i$ 427G $#tivit" Assign
)roupings for Payent 'ethods5* +is en$('es "ou to spe#i%" #e&t$in p$"ment metods %o&
individu$' emp'o"ees*
+e spe#i%i#$tion o% p$"ment metods #$n depend on te t&$ve' se&vi#e #$tego&" 4%'igt@ote'@#$&
&ent$'5 $nd - option$''" - on $n e3$#t p&ovide&*
Credit card* :o& te Enterprise credit card p$"ment metod "ou sou'd sto&e te #&edit #$&d num(e&
in te Additional specifications %ie'd (e#$use some t&$ve' se&vi#e p&ovide&s on'" (oo, i% $ v$'id #&edit
#$&d num(e& is spe#i%ied* +e #&edit #$&d num(e&s $&e $utom$ti#$''" #e#,ed in te #onne#ted
&ese&v$tion s"stem $nd se&ve $s $ &ese&v$tion gu$&$ntee %o& te p&ovide&*
-ou #$n spe#i%" $n ente&p&ise #&edit #$&d $s we'' $s $n emp'o"ee<s pe&son$' #&edit #$&d*
+nvoice* 2% $ spe#i$' $g&eement e3ists wit $ t&$ve' se&vi#e p&ovide&! te &e'ev$nt #ustome& num(e&
must (e spe#i%ied %o& p$"ment metod A9A 4on $##ount5 to en$('e te p&ovide& to identi%" it*
SAP AG AC275 9-1B
0.11
SAP AG 2003
Make settings for the price and availability query
in entry transactions
*et up certain display strategies for hotel rates
Create company-specific elements of the posting
record
Define payment methods
,ou are now able to:
Process Control: !nit *ummary
SAP AG AC275 9-11
SAP AG AC275 9-12
Exercises
Unit: Process Control
Topic: Price and aaila!ilit" strate#"
At te #on#'usion o% tese e3e&#ises! "ou wi'' (e $('e to:
6nde&st$nd $nd use p&i#e-#ont&o''ed $v$i'$(i'it"
Cnow ow #$nges in #$& &ent$' st&$teg" t$,e e%%e#t in te
$pp'i#$tion*
:o& te use&-g&oup-spe#i%i# $v$i'$(i'it" st&$tegies te&e $&e
di%%e&ent #ont&o' options $v$i'$('e in te t&$ve' m$n$ge& %o& %'igt!
ote'! $nd #$& &ent$' $v$i'$(i'it"*
9$1 %&ple&entation '(ide )%*'+ ,or Trael Plannin#
2n $ddition to te option o% #ont&o''ing te D(est-p&i#eE %un#tion vi$ te $#tivit"
-peci," settin#s ,or price$controlled aaila!ilit" .(er" )see exercise ,or Unit 3+/
use&s m$" (e given te option o% se'e#ting #&ite&i$ vi$ $ %i'te& $'one )-ettin#
Pro,ile$Controlled ,ilter+*
Av$i'$(i'it" st&$tegies #$n $'so (e modi%ied %o& ote' $nd #$& &ent$' (oo,ings*
.ow #on%igu&e te %o''owing settings in te 27G $nd test tese settings using $ new
%'igt (oo,ing %&om :&$n,%u&t to .ew -o&, o& $ #$& &ent$' (oo,ing*
9-1-1 2n te 27G! #$'' te $#tivit" 0e,ine 1e2aior ,or Price and 3aila!ilit"
4(eries.
9-1-2 2n te ,light strategy g&oup %&$me! #$nge te Price availability v$'ue to
Active% -ith settings for profile-controlled filter %o& te use& g&oup DFFD
4FF G G&oup num(e&5* S$ve "ou& ent&ies*
9-1-3 2n te Car rental strategy g&oup %&$me in te s$me $#tivit"! $#tiv$te te
swit# %o& .ehicles in accordance -ith class rule only $nd te swit# %o&
Provider list -ith best-price vehicle* S$ve "ou& ent&ies*
SAP AG AC275 9-13
9$2 Plannin# *ana#er: Plan a Trip
9-2-1 Go $g$in to te p'$nning m$n$ge&! #&e$te $ new t&$ve' p'$n $nd (oo, $ %'igt
%&om :&$n,%u&t 4:9A5 to .ew -o&, 4.-C5 wit $n $v$i'$(i'it" )ue&" %o& te
/best-price flight/0
5!sere te s"stem<s &esponse $%te& #oosing te Best-price flight
pus(utton* Coose te se'e#tion #&ite&i$ All rate types 1 Business class 1 All
rates 1 2on-Stop flights only $nd st$&t te )ue&" p&o#ess*
9-2-2 +en )ue&" te $v$i'$(i'it" o% $ #$& &ent$' in te s$me t&$ve' p'$n*
.ote te #$nge to te 'ist o% $v$i'$('e #$& &ent$'s* Coose $ vei#'e $nd
'oo, to see i% te&e $&e $n" det$i's $(out it*
9-2-3 .ow (oo, te enti&e t&$ve' p'$n*
5nl" create one trael plan ,or "o(r personnel n(&!er
98066 / 66 !ein# t2e #ro(p n(&!er.
T2e date 7ill !e s(pplied !" t2e instr(ctor.
SAP AG AC275 9-14
-ol(tions
Unit: Process Control
Topic: Price and aaila!ilit" strate#"
9$1 %&ple&entation '(ide )%*'+ ,or Trael Plannin#
9-1-1 :&om "ou& use& menu! #oose Customizing Customizing - Project
Analysis Goto Display AP Reference !"G*
2n te 27G! #oose #inancial Accounting $ra%el "anagement
$ra%el Planning Process Control Dialog and Planning Control
$ra%el Planning Control&
?i$ #$'' te $#tivit" Define 'eha%ior for Price and A%aila(ility )ueries
$nd dou('e #'i#, te user group DFFD* 4FF G G&oup num(e&5
8li#2t strate#": 2n te Price-controlled availability se#tion! #$nge te
ent&" to active% -ith settings for profile-controlled filter*
Car rental strate#": Set te $#tive indi#$to&s %o& te &u'es .ehicles in
accordance -ith class rule only $nd Provider list -ith best-price vehicle0
Con%i&m "ou& ent&" wit Enter $nd s$ve*
SAP AG AC275 9-15
9$2 Plannin# *ana#er: Plan a Trip
9-2-1 :&om te SAP 7enu! #oose Accounting #inancial Accounting
$ra%el "anagement $ra%el Planning Planning "anager Create
$ra%el Plan. Coose te ,light pus(utton $nd ente& te %o''owing:
,ro* 8ran9,(rt )8:3+
To: ;e7 <or9 );<C+
;ote: 0ates 7ill !e s(pplied !" t2e instr(ctor.
Coose Copy $nd ten #oose te Best-Price flight pus(utton*
-ou now see te new p&o%i'e-#ont&o''ed %i'te&* -ou $ve $ #oi#e (etween
di%%e&ent se'e#tion #&ite&i$:
- 9$te t"pe: P'e$se #oose all rate types
- Cabin class* P'e$se #oose Business class
- Rate option: P'e$se #oose all rates
- ,light option: P'e$se #oose 32on-Stop flights3
- ,urther filters 4p&e%e&&ed o& non-p&e%e&&ed $i&'ines5:
P'e$se do not ente& $n"ting*
+en st$&t te se'e#tion p&o#ess $nd #oose te #e$pest v$&i$nt* -ou #$n
disp'$" mo&e in%o&m$tion on te &$te #osen %o& tis %'igt vi$ Rate
inforation*
9-2-2 0$ving #osen $ %'igt! now #oose te Car rental pus(utton in te t&$ve'
p'$n* +e 'o#$tion @ d$te $nd time %&om te p&e#eding %'igt (oo,ing 41-2-15
$&e $utom$ti#$''" disp'$"ed*
.ow #oose Query $nd $ve $ 'oo, $t te disp'$" o% $v$i'$('e &ent$' #$&s*
A se'e#tion $ppe$&s sowing 3is $nd =ert> $nd te c2eapest rental cars
te" $ve $v$i'$('e*
Se'e#t one o% te two p&ovide&s $nd #oose ,urther vehicles* An ove&view
$ppe$&s! sowing ote& &ent$' #$&s t$t $&e $v$i'$('e* Se'e#t $ vei#'e $nd
#oose Enter*
/oo, te enti&e t&ip $nd ten s$ve te t&$ve' p'$n*
SAP AG AC275 9-11