Class: M.Com Course Objective: Business research methods provide the insight into the challenges faced by managers in research for business decision making. The course aims at: To meet the challenge of the fast pace decision making environment, Provide the knoledge and skills a manager needs to solve the problems. The course is designed to prepare the students to manage business, not!for!profit, and public organi"ation in all functional areas. Course Contents: Serial # Topic # The Role of Business Research ! The scope of Business Research. ! Business Research $efined. ! Managerial %alue of Business Research ! &hat is 'ood Research( ! )o the research industry orks. ! Business Research is a global activity. * +cientific ,nvestigation The )all Marks of +cientific Research Research - the scientific Method $eduction - ,nduction The language of Research Concepts Constructs $efinitions %ariables Propositions - )ypotheses Theory Models +ome .bstacles to conducting +cientific Research in the Management /rea The )ypothetico!$eductive Method 0 The Research Process: +tages in the Research process $ecision alternatives in the research process ,nfluence of uncertainty on types Research. Research Process ,ssues 1 Business Research Re2uests and Proposals ! Research Proposal. ! Purpose of Research Proposal. ! Types of Research Proposal. ! $evelopment of the proposals. ! 3ormatting the Research proposal ! Contents of the Research proposal ! Re2uirements of the sponsoring agent. ! 4valuation of Research proposal. ! Professional ,mplicit Considerations. 5 4thics in Business Research. ! &hat are research ethics ! 4thical treatment of participants. ! 4thics and the +ponsors. ! Professional +tandards. 6 47perimental Research ! The nature of e7periments. ! Basic ,ssues in 47perimental $esign. ! 47perimental research $esign Pre!e7perimental $esigns True 47perimental $esigns 3ield 47periment ! %alidity in 47perimentation ,nternal %alidity 47ternal %alidity ! Threats to 47perimentation %alidity. 8 $oing a 9iterature Revie Purpose of Revieing Research Research ,nvestigation &riting the revie - its use Referencing - :uotations in 9iterature Revie +ection ; The Research design:. ! &hat is Research $esign( ! Classification of $esigns. ! 47ploratory +tudies Techni2ues. ! $escriptive +tudies. ! Causal +tudies < :ualitative and :uantitative Research ! Comparison of :ualitative - :uantitative Research ! The Process of :ualitative Research ! :ualitative Research Methodologies ! ,ntervie ! ,ndividual $epth ,ntervies ! 'roup ,ntervies ! 3ocus 'roups ! Case +tudy ! Merging :ualitative - :uantitative Methodologies #= +econdary $ata Collection ! &hat are secondary data( ! /dvantages and disadvantages. ! Classification of secondary data. ! ,nternal and Proprietary data. ! Common e7ternal sources. ## Primary $ata Methods. ! +ources of $ata ! ,ntervieing ! +tructure - >nstructured ,ntervies ! Personal ,ntervies. ! Telephone ,ntervies. ! +elf!/dministered :uestionnaires. ! .bservation. $irect .bservation .bserving social settings Content analysis Mechanical observation #* Measurement +cales ! +ources of Measurement $ifferences ! Characteristics of good Measurements %alidity Reliability Practicality #0 +electing a Measurement +cale ! +imple Category +cale ! +ingle!Response +cale ! Multiple Response +cale ! 9ikert +cale ! +emantic $ifferential +cale ! ?umerical +cale ! Multiple Rating 9ist +cale ! Constant!+um +cale ! +taple +cale ! 'raphing Rating +cale ! Ranking +cale ! Cumulative +cale #1 Crafting the Research ,nstrument :uestions categories - +tructure :uestion Content :uestion @&ording Response +trategy Types - 3orms of :uestions ! .pen ended versus Close ended ! Positively - ?egatively orded :uestions ! $ichotomous :uestions ! Multiple!Choice :uestions ! Rating :uestions ! Ranking :uestions Biases in :uestions ! $ouble Barrelled :uestions ! /mbiguous :uestions ! Re!call $ependent :uestions ! 9eading :uestions ! 9oaded :uestions 9ength of :uestions $rafting - Refining the ,nstrument :uestions +e2uencing Classification $ata or personal information Principles of Measurement .ver Coming ,nstrument Problem #5 +ampling $esign ! The nature of sampling. ! +teps in +ampling $esign. ! +ampling Method. Probability +ampling. ?on!probability sampling ! &hat is appropriate sample design( ! Random sampling errors and non!sampling. #6 )ypothesis Testing ! +tatistical +ignificance ! 9ogic of )ypothesis Testing ! +tatistical Testing Procedure ! Tests of +ignificance ! Types of Tests ! )o to select test ! .ne!sample test ! To!,ndependent +amples Test ! To!Related +amples Test ! A!,ndependent! +ample Test ! A!Related +ample Test #8 The case study as a Research +trategy ! Comparing case studies ith other research strategies in the social sciences ! Common $efinition of Case +tudies ! 'eneral /pproach to $esigning Case +tudies ! Criteria for Budging the :uality of Research $esigns ! Modest /dvice in +electing Case study designs #; /nalysing 2ualitative data ! 'rounded Theory ,ntroduction ! Coding Procedure ! /nalysis through Microscopic 47amination of $ata ! Basic .peration: /sking :uestions and Making Comparisons ! /nalytical Tools ! .pen Coding ! /7ial Coding ! +elective Coding ! Theoretical +ampling #< $ata Preparation and $escription ! 4diting ! 3ield 4diting ! Central 4diting ! Coding ! Codebook Construction. ! Coding Closed :uestion. ! Coding Rules ! Missing $ata *= Presenting insights and 3indings: CResearch ReportD ! &ritten Research Report ! +hort Reports ! 9ong Reports ! Research Report Components. ! &riting the Report ! Pre!riting Concerns ! &riting the draft ! Presentation Consideration. ! Presentation +tatistics ! .ral Presentation ! Preparation ! $elivery ! /udio!visuals *# Computer Technology - Business Research ! ,nformation ?eeds ! /dvantages of ,CT ! Role of ,CT in Managerial $ecision Making ! PC /pplications using +oftare ! 4nd ?ote +oftare ! +P++ +oftare ! ?!vivo +oftare ! $ata Recording by using M+ 47cel - M+ /ccess ! Presentation of Report by using M+ Poer point ! 9iterature +earch through internet ! >sing the database of +cience $irect C4lsevierD, 4merald, E+T.R etc. ! )o to use the Turnitin CPlagiarism +oftareD Recommended Text: #. Cooper - +chindler, Business Research Methods, ?inth 4dition *. Figmund, &illiam ', Business research methods, +i7th 4dition. 0. Collins Eill - )ussey Roger, Business research, +econd 4dition 1. +ekaran >ma, Research Methods for Business, 3ourth 4dition. 5. +traus - Corbin, Basics of :ualitative Research, 9atest 4dition. 6. Gin A Robert, Case +tudy Research $esign and Method. 8. Chris )art, $oing 9iterature Revie, +age Publications.