10/27/2014

Engineer Job Sheet

Tesseract Engineer Job Sheet

Call
Number:
Sub
Status:
Area
Code:
Call
Type:
Site
Name:
Address:
Contact:
Serial
Number:
Product
Number:

5770828
COMP

Status:

COMP

45L041

Call IN Date:

10/27/14 8:12 AM

Response Date:

10/27/14 12:12 PM

RED ROCK STATIONS

Site Number:

651150

11011 W CHARLESTON BLVD LAS VEGAS NV

BOB

Phone:

702-797-7777

CNHC5CW27H

System Number:

L10081

HEWLASERJET1320

PPR NOT PULLING FROM BOTTOM HRS 24 FB SLOTS MGR OFFICE

Problem: bob called 9:51 am looking for eta per denny will be out there this afternoon pr 10/27*
10/27 BOB CLD IN FOR ETA WRK STATION 1 NEAR BUFFETT CLD TECH WILL BE THERE AFTER LUNCH LG

Service Report
Engineer:45L041
Arrival
10/27/14 4:00 PM
Time:
Complete
10/27/14 4:30 PM
Time:
Symptom
Code:
Repair 12
Code:

Work Time:

0.50

Travel Time:

0.42

Fault Code:

PI

Solution: CUSTOMER ERROR,clean feed,sep,trnsprt,fuser,removed paper clip from feed assy, tested ok, adv cust to keep paper clips away from printers, tested ok,tc45644

Part Used
Part Number

Part Description

Qty

Unit Price

Billable

NT

NO CUSTOMER TONER FOUND

PRT LABOR

PRINTER LABOR

60

Customer Acceptance - This work has been carried out to our satisfaction.
Signed: ________________________________

Date:

________________________________

Printed
Name:

Position:

________________________________

________________________________

http://tes1.tabs.toshiba.com/sc42_rea_pda_2003/asp/PPCPrintLastSR.asp?CallNum=5770828&Mode=LastCall

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