Javelyn Hopkins

mimi2340@yahoo.com
EXPERIENCE
UPS- Hub DFW part time 2001- Present
Sunrise Shift 3:30am to 6:30am Tuesday - Saturday
Sorting and bagging next day and second day service packages. Trained in UPS PCMs
and safety standards. Working in a fast pace environment with a high attention to detail
and performance.
Integrated Airline Service April 2010- April 2012
LineCoordinator:ProvidegreatcustomerservicetoInternationalandDomestic
passengers.Supplydetailedinstructionsforflightandairportinformation.Help
passengersresolveissueswithmissedflights,lostbaggage,recheckandboardingpasses.
CommunicatewithTSAManagersandofficerstocoordinatelineflowwhenspike
volumeoccurs.Advisepassengerstoproceedtoothercheckpointswhenothercheck
pointsvolumeislow.CommunicatewithDFWAmbassadorsinhelpingpassengerswith
AirportandTerminalinformation

ATT U-verse/Monterey Marketing Rep: Aug-09 March 2010

Sales Contract employment: Door to Door Sales Rep for AT&T U-verse fiber optic Total
Home DVR, home phone, internet and DVR/HD DVR. Made presentation and educated
potential customers on the new technology. Reviewed current cable system and compared
pricing and updated technology features to convert them to AT& T U-verse customer.

EDUCATION
Tarrant County College, Currently Attending
Putnam City High School, Oklahoma City, Ok Aug 1992-May 1996