April-Thu X.

Tran
7805 Freehollow Dr.
Falls Church, VA 22042
(703) 340-5275
tran2ax@dukes.jmu.edu

1921E Sunchase Drive

Harrisonburg, VA 22801

EDUCATION
James Madison University

BS in Hospitality Management Graduation: May 2015

Minor in General Business
GPA: 3.27
Relevant Hospitality Management Courses: Foundations of Hospitality, Foundations of Leadership,
Foundations of Ethnics and Law, Overview of Hospitality and Tour Management, Hotel Operations, Cost
Control and Budgeting, Hospitality Technology, Special Events & Meeting Management, and Hospitality
Financial Management.
Relevant Business Courses: Accounting, Computer Information Systems, Introduction to
Macroeconomics, Principles of Microeconomics, Principles of Marketing, and Finance for Non-finance
Managers
Study Abroad in Reggio Calabria, Italy at Universit per stranieri "Dante Alighieri" di Reggio Calabria

WORK EXPERIENCE
Server, Chevys Fresh Mex Restaurant, Merrifield, VA

May 2011-October 2014

- Worked in part front of house; took food and drink orders, and removed dinnerware from tables.
- Provided quality customer service and made sure each guest was in a comfortable environment.
- Learned about standard restaurant business procedures from both back of house and front of house.
- Constant interaction between managers, bussers, cooks, and servers throughout the restaurant.
Meeting and Conference Planning Intern, Financial Industry Regulatory
Authority, Washington DC

May 2013-August 2013

- Interacted and worked with different meeting planners and employees of FINRA.
- Helping meeting planners plan meetings for FINRA; prep and execute different types of meetings.
- Heavily focused and used Excel, Word, and Outlook programs.
- Help create RFPs for meetings and conferences.
- Met clients on site during the duration of each meeting or conference.
ACTIVITIES
- Cvent Certified, Cvent Supplier Network (October 2013-October 2015)
- Wedding Planner Volunteer, Rocklands Farm (April 2014-May 2014)
- Themed Event Manager, James Madison University (September 2013-September 2014)
- General Member, Eta Sigma Delta (March 2014-Present)
- General Member, Professional Convention Management Association (Fall 2011-Spring 2013)
- General Member, University Program Board (Fall 2012-Fall 2014)
- Deans List, James Madison University (Fall 2012, Spring 2013, Fall 2014)