Guide to monitor KPI NSN-NPO Dept

HOW TO MONITOR KPI NSN DAILY

1. Target:
a. Training for staff the way to monitor KPI
b. How to get data
c. How to resolve basic problem
2. Content:
In this document tranning how to monitor & resolve KPI: CS CSSR, PS CSSR, CS Drop, PS Drop
a. CS CSSR
Step 1: Check KPI CS CSSR of worse or Not?

Choose Custom Report & Click Metfone Report 3G, choose 3G Nokia Daily Report
Choose Object & Date to Export KPI (click Generate)
Step 2: If CS CSSR is now worse, check main reason is RRC fails or RAB fails, to check it do like below:

Guide to monitor KPI NSN-NPO Dept

Choose NSN 3GRAN RU20/Servicelevel when the menu drop down choose RSRAN073 Service/Session
Accessibility Analysis.

If Cell Has fail due to RRC find in Column RRC setup, failures

Guide to monitor KPI NSN-NPO Dept

Which RRC fails has many reason but now 3 main reason below:
-

AC fails (that mean: Admission control fails): When this fails occur, you must continue check
due to congestion Power or Code, to check it do like below:

Choose NSN 3GRAN RU20/ Capacity/ RSRAN067 Cell Capacity. & Query data
If you want check Power Downlink (Uplink) congestion or Not? You must check Time in Class, DL. The
same with Power Uplink, you must check Time in Class, UL. If has number in class 3 & class 4 then this
Cell now congestion by power & need to be resolve.

Guide to monitor KPI NSN-NPO Dept

How to resolve it, see in Step 3

If you want to check Code congestion or not? You mus check in DL CodeUtilization, if :

Code occup, avg [%] >= 90%

BR Code Tree [%] (Block Rate Code Tree) >= 1%

Then maybe this cell congestion code

How to resolve it, see in Step 3

-

BTS fails [#] : when this fails is occur, maybe 2 reason: BTS now has error or Congestion CE
(Channel Element)
If BTS error you need make CR to Reset it
If Due to Congestion CE see in Step 3

Guide to monitor KPI NSN-NPO Dept

How to check a cell congestion or Not? You choose Choose NSN 3GRAN RU20/ Capacity/ RSRAN066
Node B Capacity & Query data
If MaxUsed CE's ratio [%] > = 95% then this cell congestion due to CE

Transp Fails [#] : when this fails occur, maybe 2 reason: Transmision now has problem or
Congestion IuB
If transmission has problem: Make CR Edit Transmision, Change Transmision.
If Congestion Iub, you must make CR increase Iub Capacity for Site

How to check a cell congestion Iub or Not? You choose NSN 3GRAN RU20/ Capacity/ RSRAN087 Node
B Capacity & Query data
If DL [%] > = 80% then this Site has congestion due to Iub

Guide to monitor KPI NSN-NPO Dept

Step 3: Resolve Problem
List
1

To resolve congestion due to Power DL change parameter:

Parameter
Target for transmitted
power
Offset for transmitted
power

Current value
40 dbm

Value need to change

41 >> 42 >> 42.5 >> 42.8

1 db

0.8 >> 0.6 >> 0.4 >> 0.1

meaning

If still congestion power DL, continue change parameter:

List
1

Parametter
Current value
Value need to change
Transmission power of
33dbm
27dbm
the primary CPICH
channel
If monitor by hour not congestion Rollback parameter

meaning

If monitor by hour still congestion Active carrier 2

List
1
2

To resolve congestion due to Power UL change parameter:

Parameter
Target for received power
Offset for received power

Current value
4 db
1 db

Value need to change

8 >> 12 >> 20
1 >> 1 >> 1

meaning

If still congestion power UL, continue change parameter:

List
1

Parametter
Current value
Value need to change
Required received C/I on
-20dB
-25dB
PRACH at WCDMA BTS
If monitor by hour not congestion Rollback parameter

meaning

If monitor by hour still congestion Active carrier 2

STT
1
2
3
4

To resolve congestion due to Code, change parameter:

Parametter
Code tree optimisation
timer
HS-PDSCH code upgrade
margin for SF128 codes
Initial bit rate in downlink
Initial bit rate in uplink

Current value
3600s

Value need to change

120s

12

64kbps
64kbps

8kbps
8kbps

meaning

Guide to monitor KPI NSN-NPO Dept

-

To resolve congestion due to CE :

Login to NodeB & change HSDPA share like picture below

If still congestion Tranfer card FSMD from another site to Site congestion
b. PS CSSR
Step 1: Check KPI PS CSSR of worse or Not? (Same with CS CSSR)
Step 2: If PS CSSR is now worse, check main reason is RRC fails or RAB fails, to check it do like below:
-

Same with CS CSSR

Check with PS service

Step 3: Resolve Problem

-

Same with CS CSSR

With PS CSSR, if congestion CE cant change to HSDPA share. Only transfer card.
c. CS Drop, PS Drop

Step 1: Check KPI CS Drop, PS Drop worse or Not?

-

The same like CS CSSR but need to check CS Drop & PS Drop

Step 2: Resolve Problem:

-

Check Site faulty or not, if Site fault Repair it or reset

If Site has not faulty review Neighbour 3G-3G for Cell & add more neighbor
If cell not missing neighbor, maybe cell has large coverage & poor coverage need tobe optimize