Questionnaire

Name: No:-

Contact

Age:Id:-

E-Mail

Sex: Designation:-

Q. 1 Do you use lakme products (Brand ) for Cosmetics?

A. Yes
B . No
Q. 2 For which Purpose you usually use lakme products?
A.Eyes

B.Lip Colour

C.Face

D.Nail Enamel

Q.3 For How long have you been using the lakme Brand?
A. Less than a year
B. 1 year
C. 2 year
D. Less than 5 year
E. More than 5 year
Q. 4 DO you think lakme provides quality products to its
customers?
A. Yes
B.No
C. Cant say

Q.5 What do you think is the main reason for your use of lakme
products?
A. Price
B. Variety
C. Quality
D. Availability
E. Promotipn
Q.6 Any Problems you faced while using it ?
A. Yes (Specify )
B. No
Q.7 State your level of satisfaction / Dissatisfaction with regard to
the products from lakme?
* Level of Dissatisfaction 10- 20
Dissatisfaction 20-40
*Level of Dissatisfaction 40-60
dissatisfaction 60-80

* Level of
*Level

of

Q.8 what other products would u like to see from the lakme
Brand? State any..
A.1

B.2

Q.9 what changes you would like to see in lakme products?

A.More Products Range
Shades
C. Better Packaging
the above
Q.10 Will you recommend lakme products to others?

B. More
D.All

A.yes
No

B.

Q11 Do you think that lakme provides you with an option of

healthy long lasting and Harmless make up answer with a
Statement?

Q.12 would you continue to buy lakme Products even if there is

increased to say up-to 10-15% In Prices?
A. Yes
Q.13 Give your remark regarding the lakme products?

B.No