A questionnaire on Evaluation of Information System on Business Efficiency

Does the company use Information System?

Yes

No

The following questionnaires contain question regarding General Issues of Information System in the
Business
1. Please tell us how long have your company been using Information System?
Less than 2 years
2-5 years
5-8 years
8-10 years
More than 10 years
2. Please tell us how is the head office connected with its branches?
Through IS

Through handled papers and documents

Both

3. Does Information System speedup the internal connection?

Yes

No

No change

4. How does the working speed of the staff become after using Information System?
Increased

Increasing

Decreased

5. Does your Information System is suitable enough to keep pace with dynamic business environment?
Yes

No

No comment

The following questionnaires contain question regarding your Production

1. Does the initial production cost increase by using Information System?
Yes

No; If yes, by how much? __(%)

2. Is the production quality being improved by using IS?

Yes

No

No change

3. Has Information System made the product price minimize?

Yes

No

No change

4. Does the Information System create a wide range of product promotion?

Yes

No

The information you provided will be used only for academic purpose. We can ensure full confidentiality of
your information and its safety.

The following questionnaires contain question regarding your Management

1. Please tell us does Information System collaborate with your corporate responsibilities?

2. Does Information System has an impact on decision making and how please elaborate?

3. Does Information System help your firm to get rid of mistakes or erroneous problems?
Yes

No, If yes, by how much? __(%)

4. Has the control system been more effective than before by using Information System?
Yes

No

5. Please put tick on whether the staff members are motivated after using IS?
Yes

No

Dispirited

The following questionnaires contain question regarding your Customer

1. Does the company provide online service to the costumer?
Yes

No

In some cases

2. Is it true that after arrival of Information Systems it provides easy access to information for the
customers?
Yes

No

3. Does the IS provide the customers with updated information in a quick interval?
Yes

No

No comment

The information you provided will be used only for academic purpose. We can ensure full confidentiality of
your information and its safety.

Please rate following sectors of your company how much they have benefited by using
Information System?

Order Entry System:

1 = Very Good

2 = Good

3 = Moderate

4 = Poor

5 = Very Poor

2 = Good

3 = Moderate

4 = Poor

5 = Very Poor

2 = Good

3 = Moderate

4 = Poor

5 = Very Poor

2 = Good

3 = Moderate

4 = Poor

5 = Very Poor

2 = Good

3 = Moderate

4 = Poor

5 = Very Poor

2 = Good

3 = Moderate

4 = Poor

5 = Very Poor

2 = Good

3 = Moderate

4 = Poor

5 = Very Poor

Billing System:
1 = Very Good

General Ledger System:

1 = Very Good

Payroll System:
1 = Very Good

Purchasing System:
1 = Very Good

Inventory Control System:

1 = Very Good

Account Payable System:

1 = Very Good

The information you provided will be used only for academic purpose. We can ensure full confidentiality of
your information and its safety.