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GSM BSS Network KPI (Network Coverage) Optimization Manual V1.0
GSM BSS Network KPI (Network Coverage) Optimization Manual V1.0
V1.0
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Product Name
Confidentiality Level
G3BSC
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Product Version
Total 20 pages
GSM&UMTS
Network
Performance Research Department
Xie
Haibin
Date
Reviewed by
Date
Reviewed by
Date
Granted by
Date
2008-6-3
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Contents
1
2
3
4
Coverage Capability....................................................................................................................3
Analysis of Top Problems in Network Coverage Cases.............................................................3
2.1
Engineering Quality........................................................................................................3
2.2
Network Planning and Optimization..............................................................................3
2.2.1
Network Parameter Settings...............................................................................3
2.2.2
CDU Configuration.............................................................................................3
2.2.3
Missing Configuration of Neighboring Cell Relations......................................3
2.3
Non-Huawei Devices......................................................................................................3
2.4
Equipment Faults............................................................................................................3
Troubleshooting Process of Coverage Problems........................................................................3
Typical Cases..............................................................................................................................3
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Revision Record
Date
Revision
Version
Change Description
Author
2008-6-3
1.0
Draft completed.
Xie
Haibin
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Full Spelling
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Preface
This document compares the transmit power on top of the cabinet and receiver sensitivity
between Huawei products and non-Huawei products. It also analyzes the top coverage problems in
the collected cases. In addition, it provide the troubleshooting procedures and coverage
optimization methods for the onsite engineers.
1 Coverage Capability
Conclusion: The BTS312 and BTS3012 from Huawei can replace the BTSs from other
vendors. After the replacement, the transmit power on top of the BTS cabinet is the same or even
higher and thus normal network coverage can be ensured. With the large-scale commercial use of
the BTS3012 and the development of the cavity combiner, the coverage capability of Huawei
equipment is greatly enhanced. In addition, the DBS3900 GSM has a distributed structure. It can
be mounted on a tower, thus reducing the feeder loss and expanding the coverage area without
power boost.
Our rich crisis handling experience proves that the decrease in the coverage area of a BTS is
closely related to the engineering quality, network optimization parameters, geographical factors,
and electromagnetic environment. The technical specifications, such as the frequency, sensitivity,
and power of the system, do not degrade in performance and further cause decrease in the
coverage area unless a board is faulty.
Table 1 Comparison on the coverage capability between Huawei and non-Huawei products in the GSM900
band
Cell
Configuration
Maximum Transmit Power on Top of the Cabinet in the GSM900 Band (dBm)
E(2202)/E(2206)
M (Horizon)/ II
N (Ultrasite)
S (BS240)
HW312*
HW3012
HW3012
DTRU
QTRU***
S12, EDU
45.5
46.2/46.6
45.4
45.6
44.8/46.2/47.8
46.8
47.8/49.0 (1 TRX)
S12, CDU
42.3 (measured
43.2 (measured
42
42.5
40.9/42.3/43.9
43.3
47/47.8 (2 TRXs)
result)
result)/43.5
40.9/42.3/43.9
43.3
44.8/46.0 (3
(measured
result)
S34, CDU
42.3 (measured
43.2/43.5
42
result)
42.5
(measured
TRXs)
result))
S56, SCU
40.2 (measured
38.6
result)/39.4
39.3
37.9/39.3/40.9
40.2
44/44.8 (4 TRXs)
37.9/39.3/40.9
40.2
43/44 (5 TRXs)
(measured
result)
S78, SCU
40.2 (measured
result)/39.4
38.6
39.3
(measured
result)
S4S12, cavity
44.4 (measured
43.7
result)
44.2 (measured
43
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44.6 (typical
result)
Sensitivity
113 dBm
111 dBm
(static)
(measured result)
(measured result)
-110.5 dBm
40.8/43.0 (6
value)**
112 dBm
Normal: 111
(measured
dBm
result)
EDGE: 112
TRXs)
112.5 dBm
112.5 dBm
dBm
*Remarks: The three values in each cell of this column indicate the output power of the 40 W BTS312, 60 W BTS312, and 40
W+PBU BTS312 respectively.
**Remarks: For the four-in-one cavity, the typical insertion loss is 2.5 dB and the maximum insertion loss is 3.5 dB; for the sixin-one cavity, the typical insertion loss is 3 dB and the maximum insertion loss is 3.5 dB. In this document, 3 dB is used as the
typical value.
***Remarks: The output power of the QTRU varies according to the number of configured TRXs. The three values in each cell
of this column indicate the normal output power, the enhanced output power, and the number of TRXs respectively.
Table 1 Comparison on the coverage capability between Huawei and non-Huawei products in the DCS1800
band
Cell
Maximum Transmit Power on Top of the Cabinet in the DCS1800 Band (dBm)
Configuration
E(2202)/E(2206)
M (Horizon)/ II
N (Ultrasite)
S (BS240)
Huawei312*
Huawei3012
S12, EDU
44.5
45.6/46
45.3
43.7
44.8/46.2/47.8
46.8
S12, CDU
41.3
42.6 (measured
41.9
40.5 (measured
40.9/42.3/43.9
43.3
40.9/42.3/43.9
43.3
37.9/39.3/40.9
40.2
37.9/39.3/40.9
40.2
result)/42.4
S34, CDU
41.3
42.6 (measured
result)
41.9
result)/42.4
S56, SCU
S78, SCU
S4S12, cavity
39.6/38.4
39.6/38.4
42.1 dBm
43.1
40.5 (measured
result)
38.5 dBm
37.3 (measured
(measured result)
result)
38.5 dBm
37.3 (measured
(measured result)
result)
44.1
(measured result)
dBm
Sensitivity
112 dBm
113 dBm
113
(static)
(measured result)
(measured result)
dBm(measured
112 dBm
Normal: 111 Bm
-112.5 dBm
result)
*Remarks: The three values in each cell of this column indicate the output power of the 40 W BTS312, 60 W BTS312, and 40
W+PBU BTS312 respectively.
Note:
1. The minimum transmit power on top of the cabinet of Huawei BTS is listed. The actually
measured value may be slightly larger.
2. The transmit power on top of the BTS312 cabinet takes the surge protector loss into
consideration. The BTS3012 uses the new surge protection design without the surge
protector.
3. After network replacement, the coverage may change because of the introduction of
additional losses, such as the additional jumpers, added TMA, and surge protector.
4.
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On the Local Maintenance Terminal (LMT) of the BTS3900 GSM and DBS3900 GSM, the
output power of the TRX is set the same as the transmit power on top of the cabinet, which is
different from the value before network replacement.
2.1
Engineering Quality
Cable faults
Incorrect
feeder
connections
Antenna
faults
During the deployment, capacity expansion, or replacement of a BTS, the feeders are
usually reversely connected, thus reducing the traffic volume and decreasing the
network coverage. You can identify this problem by performing a drive test and
checking the antenna and the feeder. A high voltage standing wave ratio (VSWR)
increases the power loss. You can use the SITEMASTER to test the VSWR, check the
VSWR alarm, and check the feeder connections for problem identification. The
GSM&UMTS Network Performance Research Department will develop a tool for
locating the problems of the antenna and feeder. For details, see Case 1.
The fault in the RX signal cable may deteriorate the uplink signals and decrease the
coverage. You can identify the problem by checking the cable connections, analyzing
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the balance between the uplink and downlink, and querying the main and diversity
alarms. For details, see Case 2.
Check whether the tilt and azimuth of the antenna change after network replacement.
The change of the main BCCH antenna, especially the omnidirectional antenna, before
and after network replacement also affects the coverage. That is, the area of good
coverage may become an area of poor coverage and the area of poor area may become
an area of good coverage; however, the customers have concern about only the latter
situation and may make complaints. For details, see Case 3.
Summary: The poor engineering quality is the main cause of the coverage problem. The use
of double-antenna, transmit diversity, and COBCCH pose increasingly high requirements for the
engineering quality in antenna installation. To solve the coverage problems, ensure that the feeders
and connectors are securely and correctly connected. For details, see Case 4.
2.2
Incorrect
antenna type
Improper network
parameter settings
Missing configuration of
neighboring cell relations
2.2.1
The parameters that have an impact on the coverage include Power Class, RACH
Min.Access Level, and RXLEV_ACCESS_MIN.
Power Class
To suppress the co-channel interference and adjacent-channel interference, you can lower the
antenna, increase the tilt angle of the antenna, or reduce the transmit power of the BTS in planning
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the network in urban areas. Generally, the indoor coverage may become poor if the transmit power
of the BTS is reduced. You are advised to lower the antenna or increase the tilt angle of the
antenna. When the coverage is poor, ensure that the transmit power level is 0.
are more likely to occur. If this parameter is set to a larger value, some MSs may fail to make calls
even if they have strong signals. When the coverage is poor, ensure that the value of RACH
Min.Access Level is smaller than or equal to 1. For details, see Case 5.
RXLEV_ACCESS_MIN
If this parameter is set to a smaller value, the required access signal level is low; therefore,
many MSs attempt to camp on this cell, thus increasing the cell load and call drop rate. If this
parameter is set to a larger value, the coverage area of the cell decreases. Therefore, you need to
set this parameter to a reasonable value to balance the uplink with the downlink. When the
coverage is poor, set this parameter to a smaller value. For details, see Case 6.
Other parameters
Other
parameters,
such
as
the
Cell
Layer,
CRO
(cell
reselection
offset),
MS_TXPWR_MAX_CCH, and TMA Power Attenuation Factor, also affect the coverage. For
the settings of these parameters, see the Help on the LMT. For details, see Case 7.
Improper settings of network parameters are the important cause for the poor coverage. If
you increase the value of RACH Min.Access Level to increase the call completion rate and
decrease the call drop rate, the actual coverage area may become smaller. Therefore, in a widecoverage area, pay attention to the balance between the coverage area and the coverage quality.
During network replacement, ensure that the coverage quality does not decrease and then ensure
the KPIs using other methods.
2.2.2
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CDU Configuration
BTS capacity expansion causes insertion loss. For example, when the BTS capacity increases
from two TRXs to three or four TRXs, 3 dB loss is introduced, thus deteriorating the coverage.
Sometimes, network planning is carried out by the customer. During capacity expansion of a
BTS after network replacement, the change in the combination mode increases the loss, thus
deteriorating the coverage. In this case, the customer may misunderstand that the coverage
problem is caused by Huawei products. To avoid the preceding situation, check and compare the
TRX configuration and combination mode before and after the network replacement for prompt
problem identification. For details, see Case 8.
It is normal that the power level decreases after a combiner is added during capacity expansion.
Use the recommended configuration to avoid the loss due to capacity expansion. If you have to
use different combination modes, negotiate with the customer in advance to minimize the adverse
impact. If the coverage problems are caused by the capacity expansion carried out by the
customer, explain and clarify the situation to the customer.
2.2.3
2.3
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Non-Huawei Devices
Surge protector
faults
Booster
amplifier
faults
Repeater
faults
TMA faults
Figure 3 Pie chart of the non-Huawei devices that cause the coverage problem
To reuse the original antenna after network replacement, check whether the TMA is used
before network replacement. If the TMA is used, ensure that the TMA matches the Huawei
equipment. For the BTS312, ensure that the surge protector is properly installed. For details,
see Case 10.
Summary: The non-Huawei devices are difficult to monitor. In addition, the active devices
such as booster amplifier, repeater, and TMA are liable to fail. Therefore, when a coverage
problem occurs, carefully check the non-Huawei devices in use.
2.4
Equipment Faults
TRX faults
Combiner
faults
Clock faults
Figure 4 Pie chart of the equipment faults that cause the coverage problem
Summary: The poor coverage is also caused by the clock fault, intermittent transmission
disconnection, communication failure on a board, and radio link fault. You can learn the
equipment fault through alarms and rectify the fault by replacing the faulty part with a new one.
For details, see Case 11.
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Possible cause
analysis 1
Possible cause
analysis 2
1. Check the
hardware
configuration
Coverage decrease is
caused by combination
loss due to capacity
expansion?
2. Check the
parameter
settings
Configuration of
neighboring cell
relations is missing?
3. Check the
alarms and traffic
statistics
4. Compare the
drive test data
5. Check the
BTS antenna
and feeder
6. Test the
power on top of
the cabinet
7. Find out
other possible
causes
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i)
7.
8.
9.
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Compare the number of SDCCH requests and the number of TCH requests
respectively before and after network replacement to check whether the number of
SDCCH requests and the number of TCH requests during paging response are
normal.
ii) Check whether congestion occurs according to the congestion rate. If the
congestion rate is high, access to the network becomes difficult, thus causing
complaints.
iii) Compare the traffic volume in busy hours before and after network replacement to
check whether the traffic volume decreases. Traffic volume is an important
indicator of the coverage.
iv) Compare the number of incoming inter-cell handovers and the number of outgoing
inter-cell handovers respectively before and after network replacement to check
whether the cooperation with the neighboring BTS is normal.
v) Check the average receive level and the average receive quality in the uplink and
the downlink.
Objective: To solve the coverage problem caused by the equipment faults by analyzing
the traffic statistics, which are important for problem identification.
Compare the drive test data before and after network replacement: This method is
effective to solve the coverage problem and can provide valid evidence for coverage
decrease. If network replacement is performed by the customer, the drive test data
before network replacement may be unavailable; therefore, identifying the coverage
problem becomes more difficult. You can perform drive tests after network replacement
and check the BTS to identify the problems such as reverse connection of the feeder,
poor coverage of the antenna, and handover failure. In addition, you need to
communicate with the customer that makes the complaints and perform field tests to
obtain the firsthand data for future comparison.
Objective: To identify the coverage problem by comparing the coverage before and after
network replacement. If the drive test data before network replacement is unavailable,
drive tests can still be performed, which are important for problem identification.
Check the BTS antenna and feeder: With the drive test results, check the antenna and
feeder connections. If the drive test results show that the antenna coverage is poor, use
the SITEMASTER to test whether the VSWR is smaller than 1.5. If the VSWR is
greater than 1.5, check whether water runs into the antenna connector or feeder
connector and whether the surge protector is faulty. If there are complaints about poor
coverage after network replacement but the drive test results show that the coverage is
normal, the poor coverage in some areas may be concerned with the antenna, especially
the omnidirectional antenna, of the main BCCH changes, or the tilt or azimuth angle of
the antenna changes. If the TMA is installed, you need to check whether the TMA is
activated and functional.
Objective: To ensure that the link between the top of the cabinet and the antenna is
normal by checking the BTS antenna system.
Test the transmit power on top of the cabinet: Ensure that the cables are securely
connected. Then, check whether the transmit power on top of the cabinet is normal. If
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the transmit power is abnormal, use a power meter to check the power of the TRX and
combiner. If the TRX power decreases or the combiner loss is too high, replace the
faulty TRX or combiner. The receiver sensitivity can be tested by only the CMD57,
which is unavailable on site. Therefore, you can replace the faulty TRX.
Objective: To identify the coverage problem caused by the BTS. If the transmit power
on top of the cabinet is normal and is not lower than that of the non-Huawei equipment
before network replacement, the BTS fault can be excluded from the cause of poor
coverage.
10. Find out other causes: insufficient coverage, interference, poor electromagnetic
environment, MS fault, SIM fault, or mistaken complaints due to the surrounding
environment of the antenna, building in the cell, vegetation in the cell, transmission
model, and emergence of new hotspot areas.
Remarks: For other causes, see the Guide to Dealing With Wireless Coverage Problems.
Objective: To identify the coverage problem by finding out possible causes.
Remarks
Capacity
expansion
Objective
information
Transmit power
network replacement
Data configuration
*.dat file
Alarm information
Traffic
Hardware,
clock,
and
transmission
To check whether these alarms are generated in the cell. Handle the
alarms (self-check)
measurements
Cell
Incoming/Outgoing
Internal/External
Cell
Measurement
of
Power
Control
is normal respectively.
To check whether the receive quality in the uplink and the downlink
Balance
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Others
Engineering
electronic map
parameter
table
and
4 Typical Cases
Case 1: BTS coverage decrease caused by the loose connection of the jumper on the antenna side
Problem Description:
The customer complains that the coverage of a BTS decreases and call setup is difficult; however, no alarm
is found on the LMT.
Conclusion:
The receive level at the site with complaints ranges from 75 dBm to 95 dBm. Sometimes the signal level
fluctuates greatly and the call connection is abnormal. The local customer reports that the BTS operates normally
during initial deployment, the signal level is stable, and no interference exists. Check the hardware and cable
connections of the BTS. No problem is found. Use the power meter to test the transmit power of the TRX. The
transmit power of the TRX is normal. Test the VSWR of the antenna. The VSWR of the antenna is 1.5, which is a
little big. It is found that the VSWR on the antenna side is bigger. Then, climb up the tower for checking and find
that the connectors of the two feeders are securely connected. The jumper on the antenna side is too long, and the
waterproof curve on the jumper is too deep and is wobbling. It is doubted that the jumper and the antenna are in
loose contact. Pull the jumper and find that the jumper and the antenna are in loose contact.
Solution:
Reinstall and wrap the connectors of the jumper and the antenna and reinstall the antenna. Then, make the
curve slighter. Wrap the jumper with straps. The jumper is no longer wobbling. Restart the BTS and perform a test
at the site with complaints. The signal level becomes normal and the problem is solved.
Case 2: Imbalance between the uplink and the downlink caused by the RX cable fault
Problem Description:
The signals of a BTS deteriorate remarkably. The local residents complain about call setup failures. The
onsite test result shows that the call cannot be set up; however, the signal level in the cell is 70 dBm, which is not
weak.
Conclusion:
If the signal in the cell is strong, then call setup failure is caused by the uplink faulty. Check the data
configuration and the cable connections on the top of the cabinet. The antenna and feeder are securely connected
and the connectors are in good contact. Exchange the TX/RX feeder with the RX feeder on top of the cabinet and
then perform the test again. The fault persists, which proves that the antenna and feeder connections are normal.
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The analysis of traffic statistics shows that the uplink and the downlink of this cell are not in balance. Replace the
TRX and perform the test again. The fault persists, which proves that the TRX is normal. Finally, it is found that
the RX cable is faulty.
Solution:
Replace the faulty RX cable and perform the test again. The test result and traffic statistics show that the
fault is rectified.
Case 3: Traffic volume decrease caused by the change of the main BCCH antenna
Problem Description:
In April 2007, the traffic volume of a BTS decreased by 50% after network replacement.
Conclusion:
The check on the onsite network optimization parameters proves that the fault is not caused by the product
defects or improper settings of network optimization parameters. Instead, the onsite engineers did not follow the
guidelines for network replacement. Therefore, the main BCCH antenna changes after replacement. That is, the
omnidirectional antenna is used after network replacement; therefore, the traffic volume of the directional cells on
the two sides of the tower is different from that before network replacement.
Solution:
Change the BCCH antenna to the one before network replacement by exchanging the jumpers. The coverage
problem is solved. The traffic volume increases by nearly 40% compared with that before network replacement.
Case 4: Weak coverage in the GSM900 band in a dual-band network
Problem Description:
In March 2007, the traffic volume of a dual-band (GSM900&DCS1800) network decreased and the coverage
area shrunk after COBCCH is enabled.
Conclusion:
The comparison on the drive test data before and after COBCCH is enabled and the analysis of the related
traffic statistics show that the coverage of the GSM900 band is weak. After COBCCH is enabled, the main BCCH
is on the DCS1800 network. Therefore, the coverage decreases and the traffic absorption of the TRXs in the
original DCS1800 band decreases, thus decreasing the overall traffic volume.
Solution:
Before enabling COBCCH in a dual-band network, check the hardware and antenna of the BTS in the
network for correctness. Otherwise, the COBCCH-related KPIs are affected.
Case 5: Call access failure because the value of RACH Min.Access Level is too great
Problem Description:
A lot of complaints are raised concerning BTS M because of the call setup failure and high call drop rate.
BTS M with wide coverage is located in a mountainous area.
Conclusion:
INTERNAL
Check the data of the existing network and find that the value of RACH Min.Access Level is 5. Check the
list of complaints and find that the complaints have been made since May 8. It is learnt that a BSC cutover was
performed in the early morning on May 8.Therefore, it is doubted that the data changes after the cutover. Compare
the data before and after the cutover and find that the value of RACH Min.Access Level is 0 before the cutover
and 5 by default in the current network.
Solution:
Change the value of RACH Min.Access Level to 0. The problem is solved and complaints about call setup
failure are no longer made. The call drop rate remains high because of the wide coverage. After communication,
the customer expresses understanding of call drops at the site. In this case, the complaints about call setup failure
are the major problem while the call drops caused by the environment are the minor problem.
Case 6: Disconnection of the MS from the network because the value of RXLEV_ACCESS_MIN is too great
Problem Description:
Customers complain that the signal level in the rural area covered by a BTS fluctuates frequently and the MS
is frequently disconnected from the network indoors. The result of the field test on site with the network
optimization engineer of the customer proves that the symptom is true.
Conclusion:
Query the alarms, analyze the traffic statistics, and perform dialing tests and frequency scanning tests on
site. As a result, the hardware fault and interference are excluded from the cause. Checking the CGI data at the
MSC shows that the CGI data is consistent between the BSC and the MSC. Then, check the settings of the
parameters that may affect the MS access, such as RXLEV_ACCESS_MIN and RACH Min.Access Level. The
value of RXLEV_ACCESS_MIN is 12, which is too great.
Solution:
Change the value of RXLEV_ACCESS_MIN to a smaller value. The problem is solved.
Case 7: Improper setting of MS_TXPWR_MAX_CCH
Problem Description:
A customer complains that the coverage of some BTSs, including the GSM900 BTSs and DCS1800 BTSs,
becomes smaller than before.
Conclusion:
Check the network parameters and find that the customer sets MS_TXPWR_MAX_CCH of some GSM900
cells to 0 and sets MS_TXPWR_MAX_CCH of some DCS1800 cells to 5. The improper setting of
MS_TXPWR_MAX_CCH causes the network coverage decrease.
Solution:
Set MS_TXPWR_MAX_CCH to 5 (33 dBm) in the GSM900 cell and 0 (30 dBm) in the DCS1800 cell.
Then, perform a test in the network. The problem is solved.
Case 8: Coverage decrease due to combination loss introduced by capacity expansion
Problem Description:
INTERNAL
At the end of March 2007, local office Y reported that the BTS312 started operating at the end of 2006. Late
in March 2007, the customer started to complain about the defects of the BTS312. The decrease in the BTS
coverage was the main problem.
Conclusion:
The problem is not concerned with the product quality. According to the statistics, the areas with decreased
coverage are all the cells where capacity expansion is performed. Generally, the capacity increases from two TRXs
to three TRXs. In this case, cable connections need to be changed. After the main BCCH TRX signals are
processed by the CDU and then transmitted by the duplexer, the loss increases by 3 dB and the coverage decreases.
Solution:
The customer agrees that the BTS312 functions well and the coverage decrease caused by capacity
expansion is reasonable. To solve the problem, the customer decides to add BTSs to increase coverage.
Case 9: Missing configuration of neighboring cell relations
Problem Description:
In May 2007, the customer complained that the coverage became smaller after an Ericsson BTS was
replaced by a Huawei BTS.
Cause Analysis:
The coverage decreases because the BTS is not configured with neighboring cells. During the coverage test,
the call made near the BTS cannot be handed over to this BTS. Therefore, the customer misunderstands that the
coverage decreases. After the BTS is configured with neighboring cells, the problem is solved.
Conclusion:
Actually, the problem is not coverage decrease. Instead, the problem occurs because the BTS is not
configured with neighboring cells. Thus, the handover cannot be performed and the traffic volume decreases. In
this case, the problem is subjectively conceived as coverage decrease.
Case 10: Faults in the third-party booster amplifier
Problem Description:
A BTS works in S2/1/1 configuration mode after network replacement and works in S4/1/1 configuration
mode after capacity expansion. After capacity expansion, the subscribers in the area covered by cell A complain
that the signal strength indicator of a mobile phone is full when no call is made but the signal strength drops
sharply when a call is made.
Cause Analysis:
It is found that the booster amplifier of one TRX is burnt out. In addition, the cable connections of the other
two TRXs are incorrect; therefore, the signal cannot be sent out from the antenna. Only the signals on the main
BCCH TRX can be sent out while the signals on the other three TRXs cannot, thus causing heavy congestion. The
signals on the main BCCH TRX are strong; therefore, when the TCH on the non-main BCCH TRX is assigned to a
call, the signal level fluctuates.
Conclusion:
INTERNAL
The problem is caused by the third-party booster amplifier of poor performance. Replace the booster
amplifier and connect the cables correctly. Then, the problems of congestion and signal fluctuation are solved.
Case 11: No response to paging due to clock faults
Problem Description:
When initiating a call, the calling party is informed that "The number you dialed is out of service now."
Cause Analysis:
After initiating a call, the calling party is informed that "The number you dialed is out of service now.",
indicating that the called party makes no response. Check the BTS clock and find that the clocks of multiple BTSs
are in free-run mode, because the BSC clock is not in locked mode.
Conclusion:
After the clock fault is rectified, the called party can normally respond to the paging. This
proves that the problem is caused by the clock fault.