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O 214/CS

*O214CS*

Time : 3 Hours

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II Year B.A./B.Com. Examination, April/May 2012

(SIM Scheme)
APPLICATION ORIENTED COURSES CONSUMER STUDIES

Max. Marks : 75

SECTION A

(310=30)

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Answer any three of the following. Each question carries 10 marks.

1. Briefly explain the origin and growth of consumer movement in India.

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2. How to file a complaint under Consumer Protection Act-1986 ?

3. Explain the role of mass media in consumer education.

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4. Explain the various factors influencing consumer environment.

5. Enumerate the interrelationship between Ecology Environment and the consumer.

SECTION B

(55=25)

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Answer any five questions. Each question carries five marks.

6. Write a note on NGO.

7. Explain the features of modern consumers.

8. State the rights of the consumers.

9. State the difference between public and private interest litigation.

10. Discuss the consumer movements in America.

11. Write a note on prevention of food adulteration.

12. State the importance of Consumer Organizations.

SECTION C
(54=20)

13. Answer any five of the following. Each question carries 4 marks.
a) Trade Codes.
b) Defective Services.
c) Unfair Trade Practice.
d) Hazardous Goods.
e) Green Movement.
f) AGMARK.
g) Oligopoly.
h) MRTP Act.

P.T.O.

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O 214/CS

*O214CS*

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