Joy Canfield

2189 E 6675 S, Cottonwood Heights, Utah 84121

joycanfield@ymail.com
801-803-9116
Profile

Experience

Self-motivated and versatile individual, who adapts quickly to new environments and
is eager to accept challenging responsibilities

Excellent work ethic with strong interpersonal skills and a commitment to providing
quality customer service

Demonstrates an energetic and positive attitude while effectively working as part of a

team

Exceptional organizational skills and consideration for maintaining a clean working

environment

Snowbird Ski and Summer Resort, Holladay, UT (seasonal)

Bartender/Waitress/Busser/Host
December 2010-Present
Clear and reset tables while maintaining a clean dining environment
Prepare and serve alcoholic beverages with strict adherence to state laws
Serve food in a friendly, prompt and professional manner
Warmly greet guests and maintain an orderly flow of patrons from the entrance to
seating areas
Snowbird Ski and Summer Resort, Holladay, UT
Head Ticket Office Cashier
March 2014-Feburary 2015
Greeted guests in person and over the phone, sold tickets, and provided directions
and information about the resort
Responsible for handling large amounts of cash
Audited other cashiers close-outs
Assisted with scheduling of staff and provided supervision
Comfort Inn, Sandy, UT
Desk Clerk
August 2012-November 2013
Checked-in hotel guests and discussed with them hotel amenities and room
locations
Programmed room key cards, entered wake-up calls into the hotels phone system
Answered guests questions regarding local attractions and provided them with
directions
Answered calls and took guests reservations
Responsible for cash register and taking guests payment
Fulfilled guest requests for additional towels, toiletries, bedding, and roll-a-way beds
Resolved issues with guests complaints and problems
KOA, Salt Lake City, UT (seasonal)
Desk Clerk
June 2012-September 2012
Fulfill reservations over the phone and in person, answer phones and emails
Describe accommodations and amenities to guests, provide directions, answer
questions, and problem solve guests complaints
Line up monthly sites, discuss rental agreements and park rules
Handle cash, reconcile tills, sell tours and reward cards

Replenish store product and conduct park activities

Killer Whale Caf, Cordova, AK (seasonal)

Cook
May 2011-August 2011
Maintained a sanitary and well organized work station
Prepared breakfast and lunch orders in an efficient and timely manner
Followed all health code regulations
Worked as a team with wait staff to provide customer satisfaction
Alaska Airlines, Cordova, AK
Ramp Service Agent
March 2010-August 2010
Adhere to strict policies regarding FAA cargo and passenger baggage
Operated equipment including belt loader, forklift, and tugs
Working knowledge of TSA screening procedures in regards to air freight
Able to lift heavy baggage up to 75 lbs on a daily basis
SIDA badge holder
Powder House Bar & Grill, Cordova, AK
Server/Cook/Bartender
March 2009-February 2010
Assure guests receive an enjoyable dining experience by providing them with
excellent service
Band with co-works to efficiently work through demanding situations to assure
smooth flow of the restaurant
Safely prepare food and drink according to established guidelines
A.C. Value Center, Cordova, AK
Cashier
April 2008-November 2008
Provided customers with cheerful, quality service
Worked cooperatively with other staff members to assure customers received a
pleasant shopping experience
Constantly maintained a clean working area
Effectively recalled specific codes and pricing to expedite check-outs
Provided relief for liquor store cashier as needed
Beans & Brew Coffee Co., Salt Lake City, UT
Supervisor/Barista
June 2007-March 2008
Responsible for closing and opening establishment on scheduled shifts
Effectively worked as part of the team while supervising staff to ensure everyone did
their part to provide great service to customers
Displayed a friendly, warm and enthusiastic manner with patrons while taking orders
and preparing beverages in a fast paced coffee house
Maintained and organized a clean workplace
Prepared store displays
Education

Cordova Jr/Sr High School, Cordova, AK

HS Diploma
Salt Lake Community College, Salt Lake City, UT
General Education Classes
University of Utah, Salt Lake City, UT

Parks, Recreation and Tourism Department

Majoring in Hospitality Management
Working on BS