Rebecca Carthens is a student at the University of North Carolina at Pembroke pursuing a Bachelor's degree in Social Work, expected to graduate in May 2017. She has worked in several customer service and hospitality roles, including as a cashier at Taco Bell and a customer service representative for Sykes Enterprise Call Center. Currently, she is interning as a student intern with Red Springs Middle/Peterson Elementary, shadowing the school social worker on home visits, assessments, and other duties. She has been involved in several student organizations at UNC Pembroke focused on community engagement, mentoring, and campus activities.
Rebecca Carthens is a student at the University of North Carolina at Pembroke pursuing a Bachelor's degree in Social Work, expected to graduate in May 2017. She has worked in several customer service and hospitality roles, including as a cashier at Taco Bell and a customer service representative for Sykes Enterprise Call Center. Currently, she is interning as a student intern with Red Springs Middle/Peterson Elementary, shadowing the school social worker on home visits, assessments, and other duties. She has been involved in several student organizations at UNC Pembroke focused on community engagement, mentoring, and campus activities.
Rebecca Carthens is a student at the University of North Carolina at Pembroke pursuing a Bachelor's degree in Social Work, expected to graduate in May 2017. She has worked in several customer service and hospitality roles, including as a cashier at Taco Bell and a customer service representative for Sykes Enterprise Call Center. Currently, she is interning as a student intern with Red Springs Middle/Peterson Elementary, shadowing the school social worker on home visits, assessments, and other duties. She has been involved in several student organizations at UNC Pembroke focused on community engagement, mentoring, and campus activities.
Church Road (910) 670-5906 rebeccacarthens@gmail.com Red Springs, N.C. 28377 EDUCATION:
The University of North Carolina at Pembroke; Pembroke N.C.
Bachelor of Social Work degreeExpected May 2017
Hoke County High School; Raeford, N.C.
2012 Received High School diploma
EXPERIENCE:
Student Internship; Red Springs, N.C
2016---2017 Red Springs Middle/Peterson Elementary Shadowing school social worker Participate on home visits, assessments, paperwork Go to court dates, meetings, and events
Taco Bell; Pembroke, N.C. 2016
2017 Cashier/Customer Service Representative Rang up/packaged customer food and beverage orders; received payment from customers Counted cash drawer at beginning and end of each shift; resolved customer complaints in a timely manner Ensured restaurant was maintained in a clean and orderly fashion
Sykes Enterprise Call Center; Fayetteville, N.C.
20152016 Customer Service Representative Assisted AT&T mobile phone customers with purchasing new devices, phone accessories, and additional service lines; resolved issues with customer billing
Pinehurst Resort Carolina Pool; Pinehurst, N.C.
20122013 Pool Services Attendant Served resort patrons with any pool amenity requests made (ex., food, beverages, towels, etc.) Cleaned pool-side areas of any trash, debris, food items, etc. left behind by resort patrons
Pinehurst Resort Country Club; Pinehurst, N.C.
20122013 Hostess Greeted patrons upon arrival; confirmed number in patron party before seating Booked patron table reservations via telephone and in-person Moved around establishment to ensure that each tables dining experience was pleasurable and up to standard; resolved complaints quickly and efficiently
Raeford Parks and Recreation Center; Raeford, N.C.
20122012 Concession Attendant Rang up/prepared/packaged customer food and beverage orders; received payment from customers Counted cash drawer at beginning and end of each shift
ORGANIZATION/CLULB ACTIVITIES:
Association of Campus Entertainment (ACE)UNC Pembroke
20122012 Student Activity Coordinator Created recreational activities for students to partake in and enjoy while on campus (ex., sporting events, dances, quiz bowl challenges, etc.)
Mentors Advancing towards Distinction and Empowerment (MADE)UNC
Pembroke 20132013 Childrens Mentor Traveled to various elementary schools within Robeson County to read books to children, assist with academic work, and play recreational games
Community and Civic Engagement (CCE)UNC Pembroke
20132013 Volunteer Volunteered at several non-profit organizations (My Refugee Center, Humane Center, etc.) to assist those in need of special services Also spent time helping with road side clean-up days
The University of North Carolina at Pembroke Gospel Choir
20122012 Choir Member Traveled to various schools, churches, and non-profit organizations to perform and sing