Jessica M.

Johnson
6432 Lehnert Street Baltimore, MD 21207
Phone: 443-765-6822 E-Mail: Jessica_Melaine@yahoo.com

JMJ

Objective
To build a long-term commitment with a company that promotes professional and personal growth inside of a
school to gain experience to become a successful Special education teacher.
Experience
Baby Sitter, Baltimore, MD

August 2008- August 2013

Fed, change clothing/ diapers, and cared for children from the ages of 8 months to 6 years old. Assist with
homework and other educational activities until their parents arrived.
Cashier, Papa Johns, Baltimore, MD

August 2011 August 2013

Greet and serving customers, on the phone and walk- ins. Dealt with an average of 250-300 customers daily.
Providing an orderly and safe working environment for co-workers and customers alike. Provided exceptional
customer service in an attempt to maintain and promote returning customers.
Shift Leader, Papa Johns, Baltimore, MD

August 2013- Present

Opening the store and following procedures to maintain a successful day while greet, taking orders, handle
money exchanges and serving customers but walk- ins, on the web, and on the phone. Planned orders in the
system to be served at different times. Manage delivery drivers and deliveries, while managing employees
working inside the store. Answer any calls that contains customers complaints, concerns, and comments. Take
inventory and complete orders for food shipment. Count money, make deposits bag, and successfully close the
store down.
Cashier/ Sales Associate, Shoe City, Baltimore, Maryland

October, 2013- February, 2014

Assist with opening store. Fold and sensor clothing to be presented successfully and correctly. Maintain a safe
and clean work environment while ensuring a fun and pleasurable experience for customers. Assist customers
with finding the perfect shoes and apparel. Ring up customers, and handle money and sensors. Handle any
customers complaints.
Additional Adult Assistant, Johnnycake Elementary School, Baltimore, Maryland October, 2014 Current
Assist teach with daily learning activities. One on One work with students with disabilities.

Education
Catonsville Community College of Baltimore County

August 2011-Present

Early Childhood Education/ Special Education (Expected to graduated December,2015)

Woodlawn Senior High

Diploma

Honor Roll

AVID Student

Student Ambassador

Skills

CPR and First Aid Certified

Learning American Sign Language

Efficient in Microsoft Office (Word, Access, Excel, and PowerPoint)

Exceptional listener and communicator who effectively conveys information verbally and in writing.
Excellent customer service skills

References
Traci Mathena; Assistant Principal Towson High: Mentor - (410) - 419-1945
Daniel Kennedy; High School AVID teacher (347)-764-7873: daniel_kennedy@projecthospitality.org
Omeca McLanglin; Former Employer- (617)869-2094
Michelle Scott: Former Employer (443)604- 2917
Andre Watson; Former Employer (443)-520-2926