Newton, Iowa, 50208, United States 641-840-1035 jjastanton@hotmail.com Professional Experience The Salvation Army of Jasper County Newton, Iowa Intern/Volunteer February 2013 - Present File and maintain records. Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided. Process and prepare memos, correspondence, travel vouchers, or other documents. Enroll individuals to participate in programs and notify them of their acceptance. Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area. Helped clients fill out in-take forms in order to determine their eligibility for programs offered by our facility. Answered telephones and took messages for other employees or tranferred phone calls to other employees or departments. Worked in the Food Pantry organizing and restocking food. Worked at putting together food baskets and distributing them to clients. Used the copy machine to make copies of photo IDs to go in client files. Assisted in the operation of the Bread Line at the Salvation Army in Newton since February of 2013. Greet clients in a positive manner as they enter the building for Bread Line. Educate clients about other services the agency provides. Set up the room for Bread Line for the distribution of donated baked goods and produce twice weekly. Work in cooperation with other volunteers during the hours of Bread Line to make the experience as easy and non-embarrassing for clients as possible. Help clients sign-in for Bread Line and make them aware of the quantity of items they are allowed as it can change from visit to visit since we never know what our donations will be like and therefore we never know what we will have to give out. During quiet moments talk with clients and see how they are doing. Treat clients with respect, kindness, and dignity. Des Moines Area Community CollegeNewton Campus Bookstore Newton, Iowa Temporary Sales Associate January 2014 - February 2014 and August 2013 - September 2013 Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Prepare merchandise for purchase or rental. Ticket, arrange and display merchandise to promote sales. Clean shelves, counters, and tables. Sell or arrange for delivery, insurance, financing, or service contracts for merchandise. Bag or package purchases, and wrap gifts. Des Moines Area Community CollegeNewton Campus Newton, Iowa Tutor August 2010 - February 2012 Teach students study skills, note-taking skills, and test-taking strategies. Collaborate with students and instructors to determine student needs, develop tutoring plans, or assess student progress. Communicate students' progress to students, parents or teachers in written progress reports, in person, by phone, or by email. Develop teaching or training materials, such as handouts, study materials, or quizzes. Identify, develop, or implement intervention strategies, tutoring plans, or individualized education plans (IEPs) for students. Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students. Review class material with students by discussing text, working solutions to problems, or reviewing worksheets or other assignments. Monitor student performance or assist students in academic environments, such as classrooms, libraries, or computing centers. Organize tutoring environment to promote productivity and learning. Schedule tutoring appointments with students. Travel to students' homes, libraries, or school to conduct tutoring sessions. Read textbooks to student with Bossier City, Louisiana United States Homemaker October 1999 - December 2008 Creative meal planning. Managed finances and maintained a budget. Cleaned and organized. Thorne's Bi-Lo Warren, Pennsylvania Deli Clerk May 1999 - October 1999 Greet customers and ascertain what each customer wants or needs. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Answer questions regarding the store and its merchandise. Took special orders for customers. Answered customers questions in person and over the phone. Handled customer complaints. Cleaned and organized deli area. V&J Pizza Warren, Pennsylvania United States Pizza Engineer and Customer Service Representative October 1993 - April 1999 Trained new employees. Working knowledge of the health and safety rules for the business at the time. Kept an exhaustive inventory weekly. Assisted owner in making the weekly orders for product from the food and beverage distributors. Stocked shelves, coolers, walk-in freezers and walk-in coolers when new product arrived from distributors. Kept beverage coolers in restaurant filled for customers. Cleaned extensively. Took orders in person and over the telephone from customers. Filled customer orders in a timely manner. Dealt with and resolved customer complaints. Helped to resolve differences between employees. Created artwork for advertising specials and new menu selections inside the restaurant. Education Eisenhower High School Russell, Pennsylvania High School Diploma, June 1991 Des Moines Area Community CollegeNewton Campus Newton, Iowa Associate of Science/Human Services, May 2013 Buena Vista UniversityNewton Satellite Campus Newton, Iowa Bachelor of Arts/Human Services and Psychology Candidate, Jun 2014