MARIAH DE LEON

3900 Hilyard Ave. Apt 201, Klamath Falls, OR 97603

|541-270-8208 |mballanger@yahoo.com

SKILLS & ABILITIES

- Excellent interaction abilities with others, either in a learning or business environment
- Ability to assess an issue and come up with multiple solutions
- Can handle pressure from multiple sources without letting it negatively impact my work
- Comfortable in either a team member or leadership position
- Punctual and professional at all times
- Learn new skills and products/programs quickly
- I take pride in completing tasks as efficiently as possible, as well as in a timely manner

EXPERIENCE BY RELEVANCE
Special Needs Assistant/Paraprofessional Aug. 1, 2013- Nov. 15, 2013
Poplar, MT
- Assist special needs students with daily school activities, including but not limited to practicing
reading, completing assignments, and other classroom activities while helping student maintain
focus as well as build confidence. Also responsible for assisting classroom teacher in any way
necessary, including helping other students focus and complete assignments, assist in handing
out learning materials, and occasionally lead classroom activities.

Childcare Room Attendant, NFRC Aug. 1, 2017-Current

Klamath Falls, OR
– Maintain a safe environment for children of all ages, provide a fun and appealing atmosphere
while members are using the facilities. Organize crafts and activities for all age groups. Be able
to do multiple tasks at one time.

Personal Banker, Wells Fargo April 20, 2018-September 9, 2018

Klamath Falls, OR
- Greet and assist customers with multiple banking needs, including opening, maintaining and
closing consumer and business deposit accounts, processing and submitting loan applications.
Assist customers with any concerns relating to their accounts or loan products, including
balancing checkbooks, locating errors, calculating future loan payments or interest accrued.
Receive incoming telephone calls and either assist with customer’s request or transfer to the
correct department or person. Handle customer complaints via phone or in person and escalate
to the correct department, assist with inquiries for specific transactions or account information
for customers in a timely manner, follow up with the appropriate information for the customer.
Complete monthly and quarterly compliance training related to federal and bank policies and
procedures. Complete dual control processes, including daily balancing and audits of cash
drawers and the main cash vault, as well as accepting and processing incoming cash shipments.
Handle and protect electronic and papers forms containing confidential customer information
used for account maintenance by keeping assigned keys and combos in my possession at all
times and locking drawers and computers with customer records. Accept and process legal
 orders, notarize documents, and follow record retention requirements for all documents.
Perform opening and closing security procedures.

Teller, Wells Fargo December 29, 2017- May 9, 2018

Klamath Falls, OR
- Provide exceptional customer experience while accurately processing account
transactions, assist in resolving customer concerns and help identify customers’
financial needs. Refer customers to bankers when appropriate, in order to
ensure that customers have access to all services needed for financial success.
Maintain an accurate balancing of cash at all times, and ensure accuracy for
all transactions.

Financial Services Rep, Bank of the West Feb. 26, 2014 – Aug. 09, 2015
Toledo, OR
- Provide a confidential and friendly atmosphere for customers with multiple banking needs,
process transactions in a timely manner, while being proficient in product knowledge and
money handling. Maintain an accurate balance of cash at all times, including assisting in
balancing vault cash, and processing daily ATM records. In charge of branch retention
certifications and documents. Trained in procedures for and assisted in opening new customer
accounts, including safe deposit boxes, and referring customers to Bank of the West products
that would benefit their banking experience, while logging the referrals in tracking system in
order to meet quarterly sales quotas. Notarize bank documents for customers,
Teller, Independence Bank July 5, 2012 – Sep. 15, 2013
Poplar, MT
- Provide a confidential and friendly atmosphere for customers with multiple banking needs,
process transactions in a timely manner, while being proficient in product knowledge and
money handling. Maintain an accurate balance of cash at all times, including assisting in
balancing vault cash and occasionally ATM balances as well

EDUCATION
Poplar High School – Poplar, Montana
- Graduated top 5% in my class in May of 2011
- Honors student, active in sports and extracurricular clubs, including FCCLA, Speech and
Drama, and the National Honor Society

University of Montana – Missoula, Montana

- Attended 2011-2012 with a major in Elementary School Education

Colorado Technical University

- November 2018- June 2019

2
- Majored in Bachelor of Science in Accounting

Klamath Community College

- October 2020- current
- Majoring in Paraeducator, as well as Elementary Education*
- Career GPA of 3.9
- Projected graduation date of June 2021for Associates degree and June 2023 for Bachelor’s
degree
*dual enrolled at Southern Oregon University beginning Fall of 2020

REFERENCES
Chelsey Alison
Former Personal Banker, Wells Fargo
541-891-0293
Jessica Steensland
Daycare Room Attendant, NFRC
541-880-6792
Colette Granbois
Elementary School Teacher, Poplar MT
406-768-6830