Professional Documents
Culture Documents
A leader is anyone who influences a group toward obtaining a particular result. It is not
dependant on title or formal authority. (elevos, paraphrased from Leaders, Bennis, and
Leadership Presence, Halpern & Lubar). An individual who is appointed to a managerial
position has the right to command and enforce obedience by virtue of the authority of his
position. However, he must possess adequate personal attributes to match his authority,
because authority is only potentially available to him. In the absence of sufficient
personal competence, a manager may be confronted by an emergent leader who can
challenge his role in the organization and reduce it to that of a figurehead. However, only
authority of position has the backing of formal sanctions. It follows that whoever wields
personal influence and power can legitimize this only by gaining a formal position in the
hierarchy, with commensurate authority. Leadership can be defined as one's ability to get
others to willingly follow. Every organization needs leaders at every level.
Leadership maintains its effectiveness sometimes by natural succession according to
established rules, and sometimes by the imposition of brute force.
The simplest way to measure the effectiveness of leadership involves evaluating the size
of the following that the leader can muster. By this standard, Adolf Hitler became a very
effective leader for a period even if through delusional promises and coercive
techniques. However, this approach may measure power rather than leadership. To
measure leadership more specifically, one may assess the extent of influence on the
followers, that is, the amount of leading. Within an organizational context this means
financially valuing productivity. Effective leaders generate higher productivity, lower
costs, and more opportunities than ineffective leaders. Effective leaders create results,
attain goal, and realize vision, and other objectives more quickly and at a higher level of
quality than ineffective leaders.
Studies of leadership have suggested qualities that people often associate with leadership.
They include:
Preoccupation with a role - a dedication that consumes much of leaders' life service to a cause
Ability to encourage and nurture those that report to them - delegate in such a way
as people will grow
Role models - leaders may adopt a persona that encapsulates their mission and
lead by example
Self-awareness - the ability to "lead" (as it were) one's own self prior to leading
other selves similarly
With regards to people and to projects, the ability to choose winners - recognizing
that, unlike with skills, one cannot (in general) teach attitude. Note that "picking
winners" ("choosing winners") carries implications of gamblers' luck as well as
of the capacity to take risks, but "true" leaders, like gamblers but unlike "false"
leaders, base their decisions on realistic insight (and usually on many other
factors partially derived from "real" wisdom).
Empathy - Understanding what others say, rather than listening to how they say
things - this could partly sum this quality up as "walking in someone else's shoes"
(to use a common clich).
Managers ask how and when, leaders ask what and why
Managers have an eye on the bottom line, leaders have an eye on the horizon
Managers emulate the classic good soldier, leaders are their own person
System 1: Directing/Telling Leaders define the roles and tasks of the 'follower',
and supervise them closely. Decisions are made by the leader and announced, so
communication is largely one-way.
System 2: Coaching/Selling Leaders still define roles and tasks, but seek ideas
and suggestions from the follower. Decisions remain the leader's prerogative, but
communication is much more two-way.
System 4: Delegating Leaders are still involved in decisions and problemsolving, but control is with the follower. The follower decides when and how the
leader will be involved.
Of these, no one style is considered optimal or desired for all leaders to possess. Effective
leaders need to be flexible, and must adapt themselves according to the situation.
However, each leader tends to have a natural style, and in applying situational leadership
he must know his intrinsic style.