Professional Documents
Culture Documents
Branch: Dokki: Operating
Branch: Dokki: Operating
Comments
Associates status
Daily training topic
Dokki
we have on guest complained that his order was delaye
Operating
1- The staff need to focus on up selling during the rush hour . I am push them
performance . 4- omar say to the guest that we dont have strawberry and then
The staff issue
Hot Waffles
no
no
no
plained that his order was delayed and we are very busy in this time we extend apologize for the guest and he happy satisfied .
utside the branch that we serve tea and coffee and water and Slash and smoothie . 2- we need urgently to provide a small freezer
deep clean under the ice cream fridge but we cannot cleans under others fridge . because that fridge is not removable that issue
ng the rush hour . I am push them every time - 2 - the staff doing good job today 3- but Omar Yahya he not smile and he Under pres
we dont have strawberry and then i am i told them to check before they talk and when i ask him to check the fridge he found the s
mar Yahya he not smile and he Under pressure not give good
sk him to check the fridge he found the strawberry