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The Stages of Problem-Solving

Notes

SYBCA Heta Desai

The Stages of ProblemSolving


The process of problem solving can be
divided into several stages. This is done
to make it easier to understand the
steps in the process of problem solving.
To become a successful problem-solver,
you need to understand the stages
involved and follow them in sequential
order whenever you have a problem.

The graphic shows the stages of problem solving;


demonstrating how each stage is connected. By
methodically moving through each stage, you get
closer to the goal of solving the problem.

Stage 1: Define the Problem


Clearly state the problem
Identify what circumstances lead to
the cause of the problem.
Write a clear definition of the
problem and the barriers
encountered.

Stage 2 & 3: Find Possible


Solutions to the Problem
Analyze the problem so you fully
understand it and then develop ideas
which will achieve your goal
Develop several ideas to solve the
problem to increase your chances of
finding the best solution to the
problem.

Stage 4 & 5: Choose the Best


Solution to the Problem
This stage is a process of decision-making based
on your comparing the possible outcomes of
your alternative solutions; this is the DO
stage
This stage involves:

Identifying all parts of the solution


Eliminating solutions that do not meet certain criteria
Evaluating the solutions against the desired outcomes
Assessing the risks associated with the best solution
Making a decision to implement the solution

Stage 6: Implement the


Solution

The process of implementing the solution


occurs in 3 stages:
Planning and preparing to implement the
solution
Taking the appropriate action and monitoring
the effects
The process has to be monitored to make sure the
solution is going smoothly
Any problems must be addressed quickly

Review the success of the action.

Stage 7: Evaluate the


Outcome of the Solution
Successful problem-solving
involves looking at the outcome of
the solution and making the
necessary changes in the earlier
stages if necessary in order to
reach the identified goal.

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