MANNELY A.

GONCALVES
8 Tinson Road
Quincy, MA 02169
617-756-0813 | Mannerly.Goncalves@simmons.edu
EDUCATION
SIMMONS COLLEGE, Boston, MA
BA/BS in Marketing and Communications Candidate

May 2015

EXPERIENCE
DENTERLEIN WORLDWIDE, Boston MA
Public Relations Intern

January 2015 Present

Develop social media content in line with healthcare client's wellness initiatives

Draft outlines for byline content

Draft press releases for personnel announcements

Research and compile briefing packets for relationship marketing opportunities and
prospective client meetings

Develop media lists for outreach using Meltwater, a media intelligence platform

Perform administrative tasks as needed and assist with the firms operational processes
within the organizations.

Perform market research for client strategy memos

RODIZIO GRILL, Braintree, MA

September 2014 December 2014
Server
Responsible for the order and maintenance of the dining area.
Deliver professional, courteous, and efficient service to guests.
Complete assigned open and side work on day-to-day basis.
Answer questions related to the menu and incorporate suggestive selling techniques during the
serving process.
GEM, Boston, MA
May 2014- October 2014
Server
Responsible for completing opening and closing work on a day-to-day basis.
Delivered professional, efficient, and attentive service to guests.

Answered questions about menu and integrated upselling and cross-selling into serving process.
Incorporated networking skills to build personable and lasting relationships with customers.

SKILLS
Computer: Proficient in Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Adobe
Photoshop.Languages: Fluent in Cape Verdean Creole. Conversational in Spanish.