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The Servant: A Simple Story About The True Essence of Leadership
The Servant: A Simple Story About The True Essence of Leadership
By
James C. Hunter
1. Leadership Definitions
What is leadership?
The skill of influencing people to work
enthusiastically toward goals identified
as being for the common good.
Building influence with others is available
to everyone, but requires a tremendous
extension of oneself.
AUTHORITY - the
skill of getting people
to willingly do your
will because of your
personal influence. It
cannot be bought or
sold, given or taken
away. It is about who
you are as a person,
your character.
Honesty or trustworthiness
Good role model
Caring
Committed
Good listener
Holds people accountable
Treats people with respect
Gives people encouragement a motivator
9. Positive, enthusiastic attitude
10. Appreciates people
OLD PARADIGM
CEO
VICE PRESIDENTS
MIDDLE MANAGERS
SUPERVISORS
EMPLOYEES/ASSOCIATES
CUSTOMERS
OLD PARADIGM
This is a top down mentality.
NEW PARADIGM
CUSTOMER
EMPLOYEES/ASSOCIATES
SUPERVISORS
MIDDLEMANAGERS
VICE PRESIDENTS
CEO
NEW PARADIGM
In this paradigm, the role of the leader
is not to rule and lord over the next layer down.
The role of the leader is to SERVE.
A leader is someone who identifies and meets
the legitimate needs of their people, removes
all the barriers, so they can serve the customer.
TO LEAD, YOU MUST SERVE!
3. The Model
The Model
The true leader accomplishes goals by
exerting authority and influence, not power.
Leadership must be built upon authority.
Authority is built on service and sacrifice. The
leader serves. It is the Law of the Harvest You reap what you sow
The Model
Service and sacrifice are built on love. Here
we are talking about the verb describing behavior,
not the noun describing feelings.
Love is built on will.
The will to do
whats best for the
team
Authority
Service and Sacrifice
Love
Will
Qualities of Love
Patience
Kindness
Humility
Respectfulness
Selflessness
Forgiveness
Honesty
Commitment
6% - Writing
9% - Reading
20%- Speaking
65%- Listening
Kindness
One of the primary works of love is paying
attention to people.
Love
The end result of Love is service and sacrifice.
Setting aside your own wants and needs;
seeking the greatest good from others.
5. The Environment
6. The Choice
We are more likely to act ourselves into a feeling
than feel ourselves into action. Feelings follow
behavior.
Responsibility:
Response - ability. The stimulus is always coming
at us, but we as human beings have the ability to
choose our response.
There are two things we MUST do in life Die, and make choices!
The Choice
The labors of leadership and love are
character issues. Our character
building blocks (patience, kindness,
humility, selflessness, respectfulness,
forgiveness, honesty, commitment) must
be developed and matured if we are to
become successful leaders who stand
the test of time.
7. The Payoff
There are many payoffs for living a life of
authority and servanthood. The mission of
building authority by serving those for whom
the leader is responsible could give the leader
a real vision of where he/she is headed. With
that vision comes purpose and meaning.
The Payoff
Another payoff is JOY. Not happiness,
but joy. Joy is the inner satisfaction and
the conviction of knowing that you are
truly aligned with the deep and unchanging
principles of life. Serving others breaks
you free from the shackles of self and selfabsorption that choke the joy of living.
The Payoff
There is no profit to have learned well if you
neglect to do well.