Organizational

Structure of a Hospital

Organizational Structure refers to

levels of management within a hospital.

Levels allow efficient management of

hospital departments.

The structure helps one understand

the hospitals chain of command.

Organizational structure varies

from hospital to hospital.
Large hospitals have complex
organizational structures.

Smaller hospitals tend to have much

simpler organizational structures.

Grouping of Hospital Departments

Within the Structure:

Hospital departments are grouped in

order to promote efficiency of facility.

Grouping is generally done according

to similarity of duties.

Common Categorical
Grouping:

Administrative Services
Informational Services
Therapeutic Services
Diagnostic Services
Support Services

Administrative Services
Hospital Administrators
CEO, Vice President(s), Executive
Assistants, Department Heads
Business people who run the hospital
Oversee budgeting and finance
Establish hospital policies and
procedures
Often perform public relation duties

Informational Services
Document and process information
Includes:
1. Admissions
2. Billing & Collection
3. Medical Records
4. Computer Information Systems
5. Health Education
6. Human Resources

 Provides treatment to patients

Includes following departments:
1. Physical Therapy - treatment to improve
large muscle mobility
2. Occupational Therapy - treatment goal is
to help patient regain fine motor skills
3. Speech/Language Pathology - identify,
evaluate, treat speech/language
disorders

4. Respiratory Therapy - treat patients with

heart and lung disease

5. Medical Psychology - concerned with
mental well-being of patients
6. Social Services - connect patients with
community resources (financial aid, etc.)
7. Pharmacy - dispense medications

8. Dietary - maintain nutritionally sound

diets for patients

9. Sports Medicine - provide rehabilitative

services to athletes
10.Nursing - provide care for patients

Diagnostic Services
Determines the cause(s) of
illness or injury
Includes:
1. Medical Laboratory - studies body
tissues

2. Medical Imaging - radiology, MRI, CT,

ultrasound

3. Emergency Medicine -provides

emergency diagnoses and treatment

Support Services
Provides support for entire hospital
Includes:
1. Central Supply - orders, receives, stocks &
distributes equipment & supplies

2. Biomedical Technology - design, build

repair, medical equipment

3. Housekeeping & Maintenance - maintain

safe, clean environment

Traditional Organizational
Chart

Board
Administration

Information

Therapeutic

Diagnostic

Support

Services

Services

Services

Services

Admissions
Billing,etc.
Med.Records
ComputerInfo.
HealthEd.
HumanResour.

PT,OT
Speech/Lang.
Resp.Therapy
Pharmacy
Nursing
Dietary

Med.Lab
Radiology
NuclearMed
ER
Cardiology
Neurology

CentralSupply
Biomedical
Housekeeping
Maintenance
Dietary
Transportation

Pyramid demonstrates a
symbolic organizational
structure of a hospital.

Board
Admin.Services
InformationServices
TherapeuticServices
DiagnosticServices
SupportServices

Example of symbolic
representation of
organizational structure