MANPOWER, SCHEDULING, and

WORKING HOURS

STATUS
*They are rendering 9 hours every duty and 30mins break.

STRENGTH
*NONE

WEAKNESS
*employees are only allowed to have a rest day within two days,
and it should be in advance scheduling.
*not enough manpower most specially that they have a lot of
check-in.

RECOMMENDATION
*give a regular day off

to

the employees

* They should let their employees consume their 30 minutes break.

WORK ATMOSPHERE AND INTERPERSONAL RELATIONS

-WORK ATMOSPHERE
STATUS
*the lounge has a good ambiance
*well ventilated hotel
*the parking area is wide
*the hotel follow whats new in the industry

STRENGTH
*the hotel is simple but elegant.

WEAKNESS
*none

RECOMMENDATION
*the hotel has that beautiful layout and design.

-INTERPERSONAL RELATION
STATUS
*The general manager is generous and it has a harmonious relation
to her employees.

RECOMMENDATION
*She should not listen all the time to her asst. manager.

USE OF MATERIALS AND

RESOURCES

STRENGTH
*all linens for the rooms are all in good condition and it was
arranged accordingly in the stock room.

WEAKNESS
*none

RECOMMENDATION
*they need to always meet their customer satisfaction because of
the quality service that they are giving.

SANITATION PROCEDURE AND PRACTICES

-PERSONAL HYGIENE
STRENGTH
*they have appropriate uniform daily and everyone is following
it. From the bell boy, front desk, room boy, housekeeping staff,
laundry staff, up to the maintenance and driver.

RECOMMENDATION
*the supervisor should always check their grooming because they
are the face of the hotel

SANITATION
STATUS
*they have complete cleaning materials such as mop, dry mop,
hard/soft broom, sanitizers for furniture, equipment, comfort
room. Purifier, rugs, wipes to maintain the cleanliness of the
hotel.

STRENGTH
*they dont limit cleaning agents to the hotel to make sure that
everything is clean

RECOMMENDATION
*Staff should not over use such cleaning agent because that is a
lost also of the hotel.

ROOM TYPES AND

RATE

DISCUSSION OF
FINDINGS/
ANALYSIS/
RECOMMENDATION

HOTEL ROOM
LAYOUT

HOTEL ROOM
MENU

BEVERAGES
FRESH FRUIT SHAKE
Mango___________________________75.00
Pina colada_____________________70.00
Buko____________________________66.00

FRESH FRUIT JUICE

Buko____________________________45.00
Calamansi_______________________40.00

FRUIT JUICE
Mango___________________________50.00
Pineapple_______________________50.00
Four Season_____________________50.00

CANNED SODA
Coke zero, Coke light, Coke, Sprite, Mountain dew__45.00

BEER
San Mig light___________________60.00
Pale pilsen_____________________55.00
Native hot chocolate____________55.00
Gulaman special_________________50.00
Fresh milk______________________50.00
Ice tea ________________________45.00
Hot tea_________________________40.00
Bottled water __________________35.00

APPENDICES