IMS - Integrated Management S

Existing Knowledge
New Knowledge
Experience
Continous Improvement
teacher ram raavan
fnb retail

do what u say
say what u do
document what u say n do

9001:2008
QMS
Quality Management System
guest expectations
Consistency
Exceed our expectations
feedback
CI
fnb menu
I for india
measuring n monitoring
analyze

agement System

agement System

expectations

n monitoring

14001:2004
Environment Friendly
Pollution: Air Water Land
Paperless
Fnb
Smoke

18001:2004
OHSAS
Occupational health & safety
Identify, Analyze & control occupationa risks

trol occupationa risks

IMS corrections
cob webs
walls cleaning
naming
coding
not usable
door signs
validity / expiration
honda genset certification
racks & bolts
shed for arrmada amps
carnival props
wash
hygiene
empty bubble liquid bottles

14001:2008 OHSMS

4
4.1
G

MS
4.2
O

4.3
P
4.3.1 4.3.2 4.3.3 4.4.1 4.4.2
I
L
O
R
C

9001:2008
QMS
5
Management Responsibility
5.1
5.2
5.3
5.4
5.5
C
C
P
P
R
5.4.1 5.4.2 5.5.1 5.5.2
O
M
R
M

6
6.1
P

Resource Management
6.2
6.3
H
I
6.2.1
6.2.2
G
C

7
7.1
P

Product Realization
7.2
C
7.2.1
7.2.2 7.2.3 7.3.1 7.3.2 7.3.3
R
R
C
P
I
O

8
8.1
G

Measurement, Analysis & Improvement

8.2
8.3
8.4
M
C
A
8.2.1
8.2.2 8.2.3 8.2.4
C
A
M
M

4.4
I
4.4.3
C
4.4.3.1
C

5.5.3
C

6.4
W

7.3
D
7.3.4
R

8.5
I
8.5.1
C

4.4
I

4.5
C
4.4.3
4.4.4 4.4.5 4.4.6 4.4.7 4.5.1 4.5.2
4.5.3
4.5.4 4.5.5
C
D
C
O
E
M
E
I
C
I
4.4.3.2
1&2 4.5.3.1 4.5.3.2
P
I
N

5.6.1
G

5.6
R
5.6.2 5.6.3
I
O

7.3.5
V

7.4
P
7.3.6 7.3.7 7.4.1 7.4.2 7.4.3 7.5.1
V
C
P
I
V
C

8.5
I
8.5.2
C

8.5.3
P

7.3
D

7.5.2
V

7.5
P
7.5.3
I

4.6
M

7.6
M
7.5.4 7.5.5
C
P