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IATF 16949:2016

Automotive QMS

Quick Reference
Guide
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Introduction
✓ Automotive Quality Management Standard (IATF 16949)
the globally recognized Quality Management Standard for
the automotive industry.

✓ IATF developed by International Automotive Task Force

✓ The Current Automotive QMS is IATF 16949:2016,


First Edition & Published on 1st Oct 2016

✓ Replaced ISO/TS 16949:2009

✓ It Contains only automotive-specific additional


requirements; however, organisation is still required to
comply with ISO 9001:2015

✓ The Goal of IAFT 16949 are,


• Variation Reduction
• Waste Reduction
• Continual Improvement
• Emphasize Defect Prevention
IATF Structure

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Evolution of IATF 16949
GM, Chrysler and Ford develop
the QS-9000 standard, The IATF releases
designed to supplement ISO ISO/TS16949:2009,
9001 : 1994 and provide one updating the standard to be
common quality system for compliant with the latest
automotive suppliers. ISO 9001:2008 wording .

02 04

1994 1999 2009 2016


01 03

The IATF releases IATF


The International Automotive 16949:2016 replace the previous
Task Force (consisting of GM, standard and is designed to
Ford, Chrysler, VW, Fiat, Renault, better align with the needs of
Peugeot Citroen, BMW, and their stakeholders and fully
Daimler Benz) announces that will comply with ISO 9001:2015.
be replaced with ISO/TS 16949,
consolidating requirements for all
international manufacturers .

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6 Key Changes in IAFT 16949
1.Risk-based thinking
✓ To ensure the compliance of all products, processes, parts and services,
including all those that are outsourced.
✓ Organization must have a system to mitigate the risks of non-conformity
throughout the supply chain.

2.Specific customer requirements


✓ Common industry practices found in customers’ specific requirements were
incorporated. The objective is to facilitate demand for specific customer
requirements in these areas.

3.Competence of first- and second-party auditors


✓ Organization must have a documented process to verify the competence of
the internal auditor auditor qualification.

4.Product safety
✓ To ensure that every product performs its intended or designated function,
without causing any unexpected loss or damage.
✓ Processes must be implemented in all companies to ensure the safety of
products throughout their lifecycle.

5.Manufacturer feasibility
✓ The company must assess whether it has the ability to meet the time and
performance targets stipulated by customers, known as manufacturer
feasibility

6.Warranty management
✓ To validate No Trouble Found (NTF), the warranty management process must
address and integrate all specific customer requirements and warranty
analysis procedures. In addition, where applicable, decisions must be agreed
upon by the customer.

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Summary of IATF 16949:2016
✓ IATF promotes the adoption of a Process approach

Turtle Diagram

.
✓ Risk Based Thinking is essential for achieving effective
quality management system

✓ Management of process and system can be achieved using


PDCA Approach

PDCA Approach

✓ IATF standard based on the 7 Quality Management


Principles
✓ IATF requirements based on High Level Structure
(HLS)-10 Clauses (Clause 1 to 3 – Non-Auditable and
Clause 4 to 10 – Auditable Clauses)
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Summary of IATF 16949:2016
Documented Information :

✓ Documented Process = Procedure

✓ Maintain Documented Information = Document

✓ Retain Documented Information = Record


.
IATF 16949 Counts :

✓ Shall Requirements – 282

✓ Maintain Documented Information – 8

✓ Retain Documented Information – 25

✓ Documented Process - 27

Terms used in standard :

✓ “Shall” – Indicates a requirement


✓ “Should” – Indicates a recommendation
✓ “May” – Indicates a permission
✓ “Can” – Indicates a possibility
✓ “Note” – Guidance in understanding or clarifying the
associated requirements
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7 Quality Management Principles
1.Customer Focus

✓ The primary focus of QMS is to meet customer requirements (Needs and


Expectations).

2.Leadership

✓ Leaders at all levels (process owners) will establish unity and provide the
direction to meet the QMS requirement and quality targets.
.
3.Engagement of People

✓ Participation and consultation of people in concern function to deliver the


value.

4.Process Approach

✓ Enables an organization to plan its processes and their interaction. An


organization shall give focus on risk-based think and ensure the adequacy
of resources, process control, monitoring & Measurement.

5.Improvement

✓ Organization is supposed to focus on improvement both continual and


continuous

6.Evidence based decision making

✓ Decision-based on the analysis and evaluation of data.

7.Relationship Management

✓ Organization manages their relationship with the employee, union,


interested parties, customer, external provider, etc.

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10 Clauses of IATF 16949:2016

1. Scope

2. Normative reference Introductory/


Non – Auditable
Clauses
3. Terms & definition
.

4. Context of the organization

5. Leadership
Plan
6. Planning
Main/Auditable
7. Support Clauses

Do 8. Operation

Check 9. Performance evaluation

Act 10. Improvement

Easy Way To Remember SNT CLPS OPI

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Requirements of IATF at a glance

4.Context of the organization


✓ Understanding the organization & its context

✓ Understanding the needs & expectations of interested parties

✓ Determining the scope of the QMS

✓ Customer specific requirements


.

✓ Quality Management System and its Processes

✓ Conformance of products and processes

✓ Product safety
5.Leadership
✓ Leadership & commitment

✓ Corporate responsibility

✓ Process effectiveness & efficiency

✓ Process owners

✓ Customer focus

✓ Quality policy

✓ Organizational roles, responsibilities & authorities

✓ Responsibility and authority for product requirements and


corrective actions
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Requirements of IATF at a glance

6.Planning
✓ Actions to address risks & opportunities

✓ Risk Analysis

✓ Preventive action

✓ Contingency plans
.

✓ Quality objectives & planning to achieve them

✓ Planning of changes

7.Support
✓ Resources: People, Infrastructure and ✓ Organizational knowledge
Environment for Operations
✓ Competence
✓ Plant, facility & equipment planning
✓ Awareness
✓ Environment for the operation of
processes ✓ Communication

✓ Monitoring and measuring resources ✓ Documented information

✓ Measurement system analysis

✓ Measurement traceability

✓ Calibration/Verification records

✓ Laboratory requirements

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Requirements of IATF at a glance

8.Operation
✓ Operational planning & control

✓ Requirements for product and services

✓ Design and development of products and services

✓ Control
. of externally provisioned product & services

✓ Production and service provision

✓ Release of products and services

✓ Control of Nonconforming outputs

9.Performance Evaluation
✓ Monitoring, measurement analysis & evaluation

✓ Internal Audit

✓ Management Review

10.Improvement
✓ Nonconformity & corrective action

✓ Continual Improvement

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