READ ACROSS MATRIX (Ref.

GM 1927-69,PRR Read Across) SYMBOL & STATUS KEY:

SUPPLIER: PQE/SQE: O Original Product line and location

Name: Name: X Product line and/or location with similar process
Location: Phone: R Repeat Issues
Duns: GM location / Provider N/A Not Applicable
Contact Name: Contact Phone: Completed & 3rd Party/GM verified
Contact Phone: E-mail: Completed & Supplier verified only
E-mail: Not Completed

Eight Week Period: Due Date:

A.P.Q.P. Duns #1/ Location Duns #2/ Location

Product / Process
Classification
Part Name & GM Assy. N/C or CS
Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 1
PRR Number / Issue Corporate
Champion Symbols
Containment

Corrective Action
Technical Root Cause Identified
Predict Corrective Action
Prevent Corrective Action
Protect Corrective Action
Key Findings Corrective Action

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 2
PRR Number / Issue Corporate
Champion Symbols
Containment

Corrective Action
Technical Root Cause Identified
Predict Corrective Action
Prevent Corrective Action
Protect Corrective Action
Key Findings Corrective Action

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 3
PRR Number / Issue Corporate
Champion Symbols
Containment
Corrective Action Technical Root Cause Identified
Predict Corrective Action
Prevent Corrective Action
Protect Corrective Action
Key Findings Corrective Action

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 4
PRR Number / Issue Corporate
Champion Symbols
Containment
Corrective Action

Technical Root Cause Identified

Predict Corrective Action
Prevent Corrective Action
Protect Corrective Action
Key Findings Corrective Action

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 5
PRR Number / Issue Corporate
Champion Symbols
Containment
Corrective Action

Technical Root Cause Identified

Predict Corrective Action
Prevent Corrective Action
Protect Corrective Action
Read Across Matrix revision 6.0 Page 1 of 10 485295027.xls
 A.P.Q.P. Duns #1/ Location Duns #2/ Location

Product / Process
Classification
Corrective Action
Key Findings Corrective Action

Read Across Matrix revision 6.0 Page 2 of 10 485295027.xls

 A.P.Q.P. Duns #1/ Location Duns #2/ Location

Product / Process
Classification
Part Name & GM Assy. N/C or CS
Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 6
PRR Number / Issue Corporate
Champion Symbols
Containment

Corrective Action
Technical Root Cause Identified
Predict Corrective Action
Prevent Corrective Action
Protect Corrective Action
Key Findings Corrective Action

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 7
PRR Number / Issue Corporate
Champion Symbols
Containment

Corrective Action
Technical Root Cause Identified
Predict Corrective Action
Prevent Corrective Action
Protect Corrective Action
Key Findings Corrective Action

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 8
PRR Number / Issue Corporate
Champion Symbols
Containment

Corrective Action
Technical Root Cause Identified
Predict Corrective Action
Prevent Corrective Action
Protect Corrective Action
Key Findings Corrective Action

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 9
PRR Number / Issue Corporate
Champion Symbols
Containment

Corrective Action
Technical Root Cause Identified
Predict Corrective Action
Prevent Corrective Action
Protect Corrective Action
Key Findings Corrective Action

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 10
PRR Number / Issue Corporate
Champion Symbols
Containment
Corrective Action

Technical Root Cause Identified

Predict Corrective Action
Prevent Corrective Action
Protect Corrective Action
Key Findings Corrective Action

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 11
PRR Number / Issue Corporate
Champion Symbols
Containment
Corrective Action

Technical Root Cause Identified

Predict Corrective Action
Prevent Corrective Action
Protect Corrective Action
Key Findings Corrective Action

Read Across Matrix revision 6.0 Page 3 of 10 485295027.xls

 READ ACROSS STANDARDIZED WORK

DRILL DEEP AND WIDE: The purpose of this process is to standardize a detailed problem solving
approach for significant issues to GM through use of the Drill Deep - 5 Why analysis and the Drill
Wide - Read Across processes. The "5 Why" analysis is based on the GM SQ Model. Benefits
include long term continuous improvement, cost avoidance, organizational focus on quality
performance, and the overall elimination of business practices which keep an organization from
being successful.

READ ACROSS MATRIX : Set-up of the Read Across Matrix may vary based on the size of the
company. Small companies may utilize one coordinator with one matrix. Large companies may
utilize individual Read Across Matrixes at each duns location as well as a corporate controlled Read
Across Matrix. Standardized Work described below can be adjusted to meet your specific needs.
Regular Top-Management reviews need to be conducted within the supplier to monitor status.

PROVIDER/GM SQE INTERFACE: Once a read across document is created both GM and the
CSII provider will utilize the same common document. If a "5-Why analysis" has been completed and
approved by either the GM single point SQE or the CSII provider it does not require buy off by both
parties. If a supplier location enters CSII the provider should review prr's within the 8 week window
as well as any "open" prr's for verification that a 5-why has been completed for each prr.

SUPPLIER INFORMATION
Information Standardized Work
Company Name. If Read Across Matrix is not for a specific duns
Name location indicate at what level Read Across applies (I.e. XXX
Company Seating Division)

Location City-State, Zip Code for that Duns location. If Read Across Matrix
is Corporate controlled indicate Corporate office location.
Duns number for specific manufacturing site. List Ultimate duns
Duns number if it applies to a Corporate Read Across. A Divisional level
Read Across should list the division (I.e. seating)
Contact Name Name for owner of document
E-mail E-mail for document owner

This applies to suppliers entering the CS2 process through a CS2

provider. Record the period of time going back eight weeks from
Eight week Period the date stated on the entry letter. Indicate "N/A" in this field if you
are not in CS2. If multiple CS2's are involved record multiple
dates.
PQE/SQE
Information Standardized Work
Record the GM and/or Providers' Engineers name. Record N/A if
Name
not applicable.
Record the GM and/or Providers' Engineers phone number. N/A
Phone
if not applicable.

Record the GM Owner (I.e. Supplier Process Development

GM Location / Provider
-Chemical Interior) or CS2 Provider name. N/A if not applicable

Record the Providers Company contact phone number (GM would

Contact Phone
be same as GM engineer assigned). N/A if not applicable.
E-mail Record the GM and/or Providers' Engineers E-mail

07/28/2020 Page 4
 READ ACROSS STANDARDIZED WORK

Record the calendar date which corresponds to four business days

Due Date after the kick-off meeting (applies to CS2 provider requirements).
Use multiple dates if multiple CS2's apply
DEEP
Information Standardized Work

Part Name & Number Part Name / Number listed on PRR.

GM Assembly Plant GM issuing plant location

Describe the problem the customer experienced ; I.e. viewpoint of
Customer Concern GM operator at the assembly plant. This may Include PRTS # , 24
hour CDP # as applicable .
Describe the nonconformance on the part. If a prr is "open or
under dispute" this should be indicated in bold letters in this
Defect on Part
section. This will indicate to GM why the item has not been 100%
addressed on the read across.

Indicate the date when the "5 Why" analysis was completed and
5 Why Analysis
verified by the supplier, GM SQE, or Provider.

Enter the number of defective parts (N/C) as specified for the PRR
(total actual discrepant quantity from the quantity checked per gp-
N/C and/or CPV
5 section 4.36.3). If a warranty item is involved list the cost per
vehicle being tracked.

CS Status Record under the CS status heading the level of CS or N/A .

Sequentially numbering system to track issues. Method (I.e. most

Item Number recent item numbered first or last) is up to the discretion of the
sqe/provider involved.

This field is used to list the specific PRR number or applicable

issue (I.e. warranty, item identified internally) that is being tracked.
Prr Number / Issue
Expectation is that all issues within your company that may impact
GM need to be communicated.

Corrective Action (Technical root Supplier must identify and initiate corrective action for Technical
cause identified) root cause

Supplier must establish containment area acceptable to CS2

Corrective Action (Containment) procedure, PQE and GM SQE. Confirm all suspect material at the
GM assembly location is contained
Corrective Action (Predict Why did the planning process not predict the defect? Planning
Corrective Action) process - informational content in FMEA's and CP's

Corrective Action(Prevent Why did the manufacturing process not prevent the defect?
Corrective Action) Manufacturing process- standardized work and error proofing.

Corrective Action (Protect Why did the quality process not protect GM from the defect?
Corrective Action) Quality process - detection & responsiveness

Corrective Action(Key Findings What are the key findings based on this quality issue and the five
Corrective Action) why analysis?
WIDE
Information Standardized Work

07/28/2020 Page 5
 READ ACROSS STANDARDIZED WORK

Record all products made under each duns number by product

and platform description. The classification must not be so specific
Product / Process Classification
as to be a part number and be so broad as to be a commodity (I.e.
seats).

As problems are identified through the issuance of PRR's,

Warranty Part Returns, and Design Reviews the Advanced
Product Quality Planning process must also be updated to
Prevent Recurrence on Future models. As part of the Drill Deep
Advanced Product Quality process the supplier is required to update future product
Planning (APQP) documentation (PFMEA's, Lessons Learned Data base, Master
Control Records, DFMEA's) and communicate lessons learned to
all functional staffs ( i.e. product engineering, manufacturing
engineering, process engineering ) responsible for Future Product
Planning.

Utilize this section to best identify how the supplier captures

lessons learned on future product: Master Document updated -
Corporate DFMEA. Identification of Future Product application -
Advanced Product Quality
2006 GMTXXX Program. Corporate Lessons Learned data base
Planning (APQP) : Product
updated. The same symbols (O,X, R, N/A) and color coding
Classification
(Red,Yellow,Green) can be utilized to identify conformance. The
APQP example illustrated utilizes GM platform as the Header
Description.

Each duns number for your company is assigned a position within

this row. Include location (city). This should list (at a minimum) all
manufacturing sites which ship to GM . For larger companies duns
numbers within a specific division may be listed(I.e. seating). The
Duns Number/ Location
division will be indicated in the supplier information section. The
individual listed as contact name under the supplier information
section will be responsible for overall coordination within the
company

List the Suppliers corporate and/or plant champion's name for

each specific document. The plant champion is responsible for
implementation across all processes within the plant. If only one
Corporate Champion
name is listed it will be assumed that same individual is
responsible for communication/verification across all duns number
locations for that company.

07/28/2020 Page 6
 READ ACROSS STANDARDIZED WORK
SYMBOL AND STATUS KEY
The symbols and color coding are utilized to record corrective
action and verification at the suppliers various manufacturing sites
for specific issues. It is critical that those individuals responsible
Symbols / color coding for communicating and verifying corrective actions do so in a
robust fashion. A particular cell may be dual coded (i.e. O/R :
original location and a repeat issue. X/R: repeat issue at a
different location)
Identify the original product line and manufacturing location that
Symbol "O" caused the PRR or is responsible for closing the issue identified
(I.e. warranty etc.) with this symbol
Identify other product lines and/or locations with similar processes
which could have the same failure mode. The owner of the
Symbol "X" document must insure that a thorough review is completed for
potential read across to other manufacturing sites. Systemic
failures generally would impact all sites listed.
Identify a repeat issue for a PRR or quality concern on similar
products with this symbol. Any issue which repeats after the
Symbol "R" "breakpoint" has been established within your read across must
be reviewed with top level management. A "5 Why" will be
required for this type of occurrence.

Record "not applicable " for that specific document or line item
Symbol "N/A number. If a prr issue does not pertain to the duns numbers listed
along the top of you matrix do not enter N/A (leave the cell blank)

Line item has been verified by a Third Party or GM. It is not

necessary for the Third Party or GM to travel to and verify
Color code "Green" implementation at other locations with similar processes. A
random audit of the other sites may be conducted at GM/Third
party discretion.

Color code "Yellow" Topic has been verified by supplier only.

Color code "Red" Documentation not submitted or validation not complete

EXIT CRITERIA
To exit from CSII the Read Across must meet the following criteria: The Original duns must be color coded GREEN on all
requirements for the CSII prr. Other supplier locations with similar processes must be color coded yellow for the CSII issue.
Other prr's within the 8-week window must be color coded GREEN for the original location and YELLOW for other supplier
locations for CONTAINMENT related activities. Other action items (i.e. error proofing) may be RED if appropriate closure dates
are identified.

07/28/2020 Page 7
 CS2 EXIT EXAMPLE
READ ACROSS MATRIX (Ref. GM 1927-69,PRR Read Across) SYMBOL & STATUS KEY:

SUPPLIER: PQE/SQE: O Original Product line and location

Name: XZY Company Name: J. Guardian X Product line and/or location with similar process
Location: Albequerque Phone: 248-555-5555 R Repeat Issues
Duns: 987654321 GM location / Provider Guardian&Assoc., Troy, MI N/A Not Applicable
Contact Name: P. Envision Contact Phone: cell 505-555-5555 Completed & 3rd Party/GM verified
Contact Phone: 555-555-5555 E-mail: j.guardian@ga.com Completed & Supplier verified only
E-mail: p.enviision@xzy.com Not Completed

Eight Week Period: 1/10/04 - 3/10/04 Due Date: 3/15/2004

A.P.Q.P. Duns #1/ Location Duns #2/ Location

Product / Process

Line 7 - GMX 230

Classification

Line 2 - GMT610

Line 3 - GMT355

Line 5 - GMT800

Line 6 - GMT830
Line 1-GMX367
Part Name & GM Assy. N/C or CS
Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 1
PRR Number / Issue
20041310-160000
Corporate
Champion Symbols
Containment D. Reactor O X X X X N/A

Corrective Action
Technical Root Cause Identified P. Envision O X X X X N/A
CS-2 Predict Corrective Action D. Thwart O X X X X N/A
Widget Flint Will not fit 1.0 dimension is 3.5 03/11/04 43 since
Prevent Corrective Action C. Sentinel O X X X X N/A
3/11
Protect Corrective Action K. Pinnacle O X X X X N/A
Key Findings Corrective Action O X X X X N/A

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 2
PRR Number / Issue
20040223-153059
Corporate
Champion Symbols
Containment D. Reactor O X N/A N/A X X

Corrective Action
Technical Root Cause Identified P. Envision O X N/A N/A X X
CS-2 Predict Corrective Action D. Thwart O X N/A N/A X X
Molding Oshawa Wrong color Part is red to master 02/24/04 12 since
Prevent Corrective Action C. Sentinel O X N/A N/A X X
2/24
Protect Corrective Action K. Pinnacle O X N/A N/A X X
Key Findings Corrective Action O X N/A N/A X X

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 3
PRR Number / Issue
20040130-153530
Corporate
Champion Symbols
Containment D. Reactor N/A O X X N/A N/A
Corrective Action Technical Root Cause Identified P. Envision N/A O X X N/A N/A
Predict Corrective Action D. Thwart N/A O X X N/A N/A
Stamping Orion Hole is oversize 1.0 +/- .25mm checks 1.70mm 01/31/04 36 N/A
Prevent Corrective Action A. Sentinel N/A O X X N/A N/A
Protect Corrective Action K. Pinnacle N/A O X X N/A N/A
Key Findings Corrective Action N/A O X X N/A N/A

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 4
PRR Number / Issue Corporate
Champion Symbols
Containment
Corrective Action

Technical Root Cause Identified

Predict Corrective Action
Prevent Corrective Action
Protect Corrective Action
Key Findings Corrective Action

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 5
PRR Number / Issue Corporate
Champion Symbols
Containment
Corrective Action

Predict Corrective Action

Prevent Corrective Action
Protect Corrective Action
Key Findings Corrective Action
Read Across Matrix revision 6.0 Page 8 of 10 485295027.xls
 Read Across Matrix revision 6.0
Corrective Action

Page 9 of 10
Product / Process
Classification
A.P.Q.P.

Line 1-GMX367

Line 2 - GMT610

Line 3 - GMT355
Duns #1/ Location

Line 5 - GMT800

Line 6 - GMT830

Line 7 - GMX 230

485295027.xls
CS2 EXIT EXAMPLE

Duns #2/ Location

 APQP EXAMPLE

READ ACROSS MATRIX (Ref. GM 1927-69,PRR Read Across) SYMBOL & STATUS KEY:

SUPPLIER: PQE/SQE: O Original Product line and location

Name: Name: X Product line and/or location with similar process
Location: Phone: R Repeat Issues
Duns: GM location / Provider N/A Not Applicable
Contact Name: Contact Phone: Completed & 3rd Party/GM verified
Contact Phone: E-mail: Completed & Supplier verified only
E-mail: Not Completed

Eight Week Period: Due Date:

A.P.Q.P. D# 12345678/ Osh D# 87654321/ Troy, Mi.

Product / Process

COPORATE DATA

Frt. Seat GMT 000

Frt. Seat GMT 111

Frt Seat GMT 000

Frt Seat GMT 333

Classification

2005 GMT 222

2006 GMT 333

2006 GMT 444

2007 GMT 555

BASE
Part Name & GM Assy. N/C or CS
Customer Concern Defect on Part 5 Why Analysis PRR Number / Issue
Number Plant CPV Status
1
Warranty-Bolster Wear
Corporate
Champion Symbols
GMT000
Containment D. Reactor X X N/A N/A X O N/A X N/A

Corrective Action
BOLSTER WEAR. Technical Root Cause Identified P. Envision X X N/A N/A X O N/A X N/A
Front Seat GMT Oshawa Warranty Part Return Review Non-Robust Design allowing
12/07/03 0.15 N/A Predict Corrective Action D. Thwart X X N/A N/A X O N/A X N/A
000 Truck @ 180 days in service Premature wear of Bolster
(11/20/03) Prevent Corrective Action C. Sentinel X X N/A N/A X O N/A X N/A
Protect Corrective Action K. Pinnacle X X N/A N/A X O N/A X N/A
Key Findings Corrective Action K. Pinnacle X X N/A N/A X O N/A X N/A

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 2
PRR Number / Issue
20031028-160000
Corporate
Champion Symbols
Containment D. Reactor N/A N/A N/A N/A N/A O N/A X N/A

Corrective Action
Technical Root Cause Identified P. Envision N/A N/A N/A N/A X O N/A X N/A
Front Seat GMT Oshawa Predict Corrective Action D. Thwart N/A N/A N/A N/A X O N/A X N/A
Inoperative Seat Heater Short in Heater Pad Circuit 10/31/03 1pc N/A
000 Truck Prevent Corrective Action C. Sentinel N/A N/A N/A N/A X O N/A X N/A
Protect Corrective Action K. Pinnacle N/A N/A X X X O N/A X N/A
Key Findings Corrective Action K. Pinnacle N/A N/A X X X O N/A X N/A

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 3
PRR Number / Issue Corporate
Champion Symbols
Containment
Corrective Action

Technical Root Cause Identified

Predict Corrective Action
Prevent Corrective Action
Protect Corrective Action
Key Findings Corrective Action

Part Name & GM Assy. N/C or CS

Number Plant
Customer Concern Defect on Part 5 Why Analysis
CPV Status 4
PRR Number / Issue Corporate
Champion Symbols
Containment
Corrective Action

Technical Root Cause Identified

Predict Corrective Action
Prevent Corrective Action
Protect Corrective Action
Key Findings Corrective Action

Read Across Matrix revision 6.0 Page 10 of 10 485295027.xls