Chapter 9: Closing the

Project

Project Closing Action

The fourth and final phase of the product

life cycle is closing the project.

It starts after the project work has been

completed and the sponsor or customer
has accepted the project deliverables.

Verification that all the agreed-upon

deliverables, were, in fact, provided by the
project team or contractor upon
completing a project.

Project Closing Action

The process of closing involves

various actions including:
Collecting and making final payments.
Recognizing and evaluating staff.
Conducting a post-project evaluation.
Documenting lessons learned.
Organizing and archiving project

documents.

Final Payments

An activity that must be performed

during the closing phase is assuring
that all payments have been
collected from the customer.

After that, the project books, or

accounting records, can be closed,
and a financial analysis of the project
can be made.

Staff Recognition and Evaluation

Successful projects should end with some

type of recognition and celebration.

The project manager should prepare a

written performance evaluation of each
member of the project team.

If not, the project manager should provide

a copy of the performance evaluation to
the persons immediate supervisor.

Post-Project Evaluation

Post-project evaluation meetings

- Used to review and evaluate performance of

the project and to identify what can be done

to improve performance on future projects.

Post-Project Evaluation

Two types of meetings:

Individual meetings with team members
Allow team members to give their personal
impressions of performance of the project and what
can be done better on future prospects.
Group meeting with the project team
The project manager should lead a discussion of what
happened during performance of the project and
solicit specific recommendations for improvement.

POST PROJECT EVALUATION

Team Meeting
Agenda
1. Technical Performance
- Work scope
- Quality
- Managing Changes
2. Budget performance
3. Schedule performance
4. Project planning and control
5. Risk management
6. Customer relationships
7. Team relationships
8. Communications
9. Problem identification and resolution
10. Lessons learned
11. Recommendations for future
prospects.

Lessons Learned