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HENRY MINTZBERG

MANAGERIAL ROLES

9/25/15

MMS A
GROUP III
BATCH 2015-2016

NAME OF GROUP MEMBERS

MAYURI BHATTACHARYA (05)

MARUTI BHUSARE (06)

SNEHAL KAMBLE (17)

RAHUL KEKANE (18)

RUTURAJ JADHAV (35)

ASHWINI SAPALIGA (36)

9/25/15

WHAT DO
MANGERS
ACTUALLY DO ?
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GROUPS OF MANAGERIAL
ROLES

INTERPERSONAL ROLES

INFORMATIONAL ROLES

DECISIONAL ROLES

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INTERPERSONAL ROLES

FIGUREHEAD

LEADER

LIAISON

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INTERPERSONAL ROLES
ROLE

ACTIVITY

EXAMPLES

Figurehead

Perform social and legal


duties, act as symbolic
leader

Greet visitors, sign legal


documents, attend ribbon
cutting ceremonies,
host receptions, etc.

Direct and motivate


subordinates, select and
train employees

Includes almost all


interactions with
subordinates

Establish and maintain


contacts within and
outside the organization

Business correspondence,
participation in meetings
with representatives
of other divisions or
organizations.

Leader

Liaison

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INFORMATIONAL ROLES

MONITOR

DISSEMINATOR

SPOKESPERSON

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INFORMATIONAL ROLES
ROLE

Monitor

Disseminator

Spokesperson

ACTIVITY

Seek and acquire workrelated information

Communicate/
disseminate information to
others within the
organization

Communicate/transmit
information to outsiders

EXAMPLES
Scan/read trade press,
periodicals, reports;
attend seminars and
training; maintain
personal contacts
Send memos and
reports; inform staffers
and subordinates of
decisions

Pass on memos, reports


and informational
materials; participate in
conferences/meetings
and report progress

DECISIONAL ROLES

ENTREPRENEUR

DISTURBANCE HANDLER

RESOURCE ALLOCATOR

NEGOTIATOR

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DECISIONAL ROLES
ROLES
Entrepreneur

Disturbance handler

Resource allocator

Negotiator

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ACTIVITY

EXAMPLES

Identify new ideas and


Implement innovations;
initiate improvement
plan for the future
projects
Deals with disputes or
problems and takes
corrective action

Settle conflicts between


subordinates; choose
strategic alternatives;
overcome crisis situations

Decide where to apply


resources

Draft and approve of plans,


schedules, budgets; set
priorities

Defends business
interests

Participates in and directs


negotiations within team,
department, and
organization
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THANK
YOU
9/25/15

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