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  • Heather Giddens Resume

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    Heather Giddens has over 11 years of experience in the insurance industry resolving customer complaints and building relationships. She has an Associate's degree in Business Management from Central Georgia Technical College and designations as an Associate in General Insurance and Associate in Insurance Services. Currently she works as a Brokerage Underwriter at Southern Trust Brokerage.

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    Heather Giddens has over 11 years of experience in the insurance industry resolving customer complaints and building relationships. She has an Associate's degree in Business Management from Central Georgia Technical College and designations as an Associate in General Insurance and Associate in Insurance Services. Currently she works as a Brokerage Underwriter at Southern Trust Brokerage.

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    36 views2 pages

    Heather Giddens Resume

    Uploaded by

    api-297081445
    Heather Giddens has over 11 years of experience in the insurance industry resolving customer complaints and building relationships. She has an Associate's degree in Business Management from Central Georgia Technical College and designations as an Associate in General Insurance and Associate in Insurance Services. Currently she works as a Brokerage Underwriter at Southern Trust Brokerage.

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    Heather N.

    Giddens, AINS, AIS


    heather_nolan@yahoo.com
    206 Southern Walk Circle
    Gray GA 31032
    Cell: (478)955-8817

    Qualifications Summary

    An impressive eleven year track record of success providing swift resolution to customer complaints, ultimately
    repairing trust and winning loyalty

    Possess exceptional ability to build productive relationships; able to diffuse difficult situations with tact and ease

    Demonstrates sense of urgency in busy call center environment; excellent at multitasking

    Hard working, goal oriented, dependable, honest, punctual, and a team player are part of my everyday morals

    Education and Training

    2015 Associate in General Insurance Designation AINS

    2015 Associate in Insurance Services Designation AIS

    2013 Wesleyan College Enrolled - Business Management BA program

    2012

    Central Georgia Technical College- Business Management Associates Degree

    Experience Highlights
    May 2015 Present
    September 2013 May 2015
    September 2012- September 2013
    December 2011- September 2012
    September 2012 October 2010
    June 2008 To October 2010
    October 2007 June 2008
    September 2005 June 2008

    SOUTHERN TRUST,
    BROKERAGE UNDERWRITER
    GEORGIA FARM BUREAU
    BROKERAGE REPRESENTATIVE
    GEORGIA FARM BUREAU
    QUALITY ASSURANCE ANAYLST I.
    GEORGIA FARM BUREAU
    COMMERICAL POLICY ANAYLST I.
    FULL TIME STUDENT
    ALLSTATE INSURANCE
    INSURANCE AGENT
    ALFA INSURANCE
    CUSTOMER SERVICE REPRESENTIVE
    GEICO INSURANCE

    SALES; 1 YEAR.
    EMERGENCY ROAD SERVICE; 1 YEAR.

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