PEACE YAWA MOTTEY
E.P Headquarters,Ho
CAREER OBJECTIVE
To secure a challenging position in a responsible organization to fully utilize my training and skills,expand my
learning and skills while making a significant contribution to the success of the company.
SUMMARY OF SKILLS AND COMPETENCES
● Competence in Microsoft Suite
and Office 360
● Knowledge of customer
service practices and
principles
● I consider myself as someone
who demonstrates the proven
ability to manage assigned
duties effectively and
efficiently.
● Proactive and discharge my
duties diligently without
supervision.
● Ability to make good
judgements and make the best
choice of decision when faced
with two or more conflicting
issues.I prioritize,study options
available and make a good
justifiable decision.
● My exceptional customer
service skills always help me
to achieve 95% to 100% of
client’s enquiries and
complaint resolutions.
RELEVANT WORK EXPERIENCES
DURATION ORGANIZATION
● Persuading and Negotiating
Skills
● Integrity and Accountability
● Problem Solving with focus on
results and Client Centric
● Excellent
Communication,Positive
Attitude and Good Writing
Skills
● Hardworking and Goal driven
● Highly motivated,requiring little
direction and capable of
working on own initiatives
● Highly enthusiastic,detailed
oriented and very dependable
● Team Player and
Builder,Responsibility,Decision
Making and Confidentiality.
● With my strong customer
relationship management,I am
able to understand customer
business needs and
recommend suitable products
that will aid business growth .
POSITION
1
Box 18
+233540633255
dimondavasty.pm@gmail.com
peace.mottey1991@gmail.com
Teshie,Accra-Ghana
● Good Interpersonal
Skills,Strong Work Ethics and
ability to work within the teams
environment
● Neat and Organized
Person,Courteous and ability
to manage irate customers and
exceptional multitasker
● Management of contractual
agreement with
suppliers/customers/employee
s.
● I have developed experience in
several 3arrears in business
development,marketing and
communications,customer
service and relationship
management,office and
personnel
management,stakeholder
management,account and
credit risk management and
sales growth.
12/2022-Date Waterbanc Ghana Limited Company Secretary/Administrator

9/2022-2/2023 Waterbanc Ghana Limited Roju27 Administrator(Clothing Brand)

11/2021-4/2022 Power City Network Sales Coordinator

03/2020-02/2021 Izwe Savings and Loans Plc Relationship Officer,Savings

2018-2020 Izwe Savings and Loans Plc Branch Sales Consultant/Cashier

2015-2017 Izwe Savings and Loans Plc Senior Loans Administrator

2013-2015 Izwe Savings and Loans Plc Loans Administrator

2012-2013 Rabito Health Services Records

2010-2012 World Health Organisation(WHO) Receptionist

ACADEMIC AND PROFESSIONAL QUALIFICATION

● 2017-2020 BSC Human Resource Management

(Ghana Technology University College)
● 12/2016 Advance Business Examination Certificate
(Ghana Technology University College)
● 2015 Association of Accounting Technicians(AAT)-Date
(Institute of Chartered Accountants Ghana(ICAG)
● 2009 West African Examination Certificate(Wassce)
(Sonrise Christian High School)

TRAININGS AND WORKSHOPS

● Customer Relationship Management-Operations Head (IZWE)

● Training on Anti-Money Laundering - (Head,Legal & Risk Department-Bank of Ghana)
● Workshop on Caring for the Customer (Rainbow Consults)
2
 ● Customer Relationship Management(Institute of Local Government Studies,Accra)
● Training on Anti-Money Laundering(Head of Legal and Compliance Department-Izwe Savings and Loans
Plc)
● Training on Risk Management(Head,Legal & Risk Department-Bank of Ghana)
● Training on Risk Management(Izwe Risk and Compliance Department)

INTERESTS

Research on anything of interest to me ,Watching and listening to educational and informative programs, and
watching movies.

References can be obtained upon request.