RASHID ABDUL KARIM
GENERAL MANAGER
SUMMARY
Dedicated Manager with
excellent problem and conflict
resolution skills, offering more
than 5 years of experience in
different sector. Knowledgeable
at promoting outstanding guest
satisfaction. Customer-oriented
with strong history of leading
high-performance teams to meet
or exceed objectives. Dedicated
and hardworking with internal
drive to deliver excellence.
Motivated with solid experience
with managing all levels of large
scale projects, including
budgeting and administration.
Energetic, results-oriented, team-
player eager to bring strong
administrative skills to growing
company in need of top-level
support.
CONTACT
ME
Sharjah, U.A.E
Mechanicalrashid@gmai

l.com
 +971508024777
SKILLS
Punctuality
Problem-Solving
Team management
Customer service-
orientated
Hard working
WORK EXPERIENCE
General Manager
Al Rashid Workshop / September, 2020 - present,
• Purchased raw materials and oversaw scheduling and
processing operations for vehicles production line.
• Analyzed product costs, schedules, contract performances,
variances and risks to drive business decisions.
• Managed all purchasing, sales, marketing and customer
account operations to ensure efficiency and performance.
• Initiated program that standardized employee training and led
to increase in customer satisfaction by 100%.
• Used strategic and forward-thinking business techniques to
maximize turnover.
General Manager
Al Misak Restaurant / February, 2020 - August, 2020
• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Ensure employees work productively and develop
professionally
• Evaluate and improve operations and financial performance
• Ensure staff follows health and safety regulations
Provide solutions to issues (e.g. profit decline, employee
conflicts, loss of business to competitors)
Admin and Manager
Elite Auto Sports / December, 2018 - February, 2020
• Exceeded specific team goals by partnering with staff to
share and implement best practices.
• Aided senior leadership during executive decision-making
process, generating customer and performance data reports to
recommend corrective actions and improvements.
• Trained junior team members on administrative processes,
company requirements and performance strategies.
• Met incoming customers and provided friendly,
knowledgeable assistance.
• Enhanced customer satisfaction ratings by resolving issues
efficiently.
• Assessed client satisfaction and communicated issues to
organizational leaders.
• Addressed customer issues to ensure swift and successful
resolution
• Oversaw store opening and closing, including reconciling cash
drawers and making bank deposit
Risk management Call Center Agent
processes and analysis Feedback Market Research Company / September,
2018 - December, 2018
Accounting support • Performed initial client assessment and analysis to begin
research process.
• Improved company customer service rating by 100%.
Attention to detail
General Manager
Computer literacy Al Rawabet Auto Maintenance / May, 2017 - August,
2018
• Managed all merchandising, replenishment and inventory
Interpersonal
decisions to drive growth.
communication
• Developed and deepened relationships to form lasting and
loyal partnerships.
• Reduced costs by monitoring equipment and food inventory
PERSONAL
while negotiating and purchasing supplies to maximize
INFORMATION profitability.
• Identified and solved complex strategy problems to drive
Date of Birth: 07-04-1999
organizational goals.
Nationality: Pakistani
• Provided staff members with the support and training to
Gender: Male
achieve top client satisfaction.
Marital status: Single
Visa Status: Resident Visa
EDUCATION
(Father Sponsor)
Driving License: Manual High School
License (Light Vehicle) Progressive English School / March, 2014 - May, 2018

LANGUAGES DECLARATION
English Expert “I hereby declare that the details furnished above are true and
correct to the best of my knowledge”
Arabic Expert

Urdu / Hindi Expert