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12340 Bonmot Place, Reisterstown, MD 21136443-204-9338Joydrummond1@gmail.

com
www.joydrummondeportfolio.weebly.com

Joy Drummond
Objective
To become an office manager of a medical office.

Experience
07/2014-10/2014

Mid-Atlantic Nephrology

Owings Mill, MD

Medical Receptionist

Answering phones, making appointments, retrieving records, Insurance verification


Daily Close, collecting co-pays, checking patients in and out, scrubbing billing charges
EMR

07/2014-10/2014

Carroll Heart Center

Westminster, MD

Medical Assistant

Answering phones, making appointments, taking blood pressures, finger stick for INR
Helping the Doctor with anything needed.
EKG
EMR

02/2010-06/2012

K-Mart

Eldersburg, MD

Customer Services Desk/Health and Beauty Supervisor

Answering phones
Checking out customers/ handling money
Stock Shelves/order products

01/2008-02/2010

Owings Mills Internal Medicine

Owings Mills, MD

Medical Receptionist

Answering phones, making appointments, checking patients in and out, collecting co-pays
Pulling patient charts for labs and incoming faxes, coping patients charts/ medical records
Writing up lab slips for patient blood work, referrals

Education
06/2012-Present

CCBC

AA Medical Offi ce Administration/ HIIT

Graduated Cum Laude 06/2014

References
References are available on request.

Catonsville, MD

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