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Management System Bangla
Management System Bangla
Acknowledgement
Firstly, we would like to thank all mighty Allah who provides us knowledge, energy &
skills to get opportunities & to increase our knowledge & experience by completing this
project.
Secondly, we especially thank to our instructor Abu Sadat Muhammad Ashif, Who
guides us at every step & every aspect of this report, so thats competed successfully.
Grateful acknowledgement is due to Mr. Zahid Ahmed Asst. Vice-President and
Manager of Shantinagar Branch, Dutch-Bangla Bank Limited (DBBL) for allowing us to
carry out our research for the completion of this project. Special & Grateful
acknowledgement goes to our parents who enabled us to perform such activities.
We also wish to thank to those persons who encourages and cooperate with us in
preparing this business plan.
TABLE OF CONTENTS
EXECUTIVE SUMMERY. VI
INTRODUCTION 5
Dutch-Bangla Bank Limited . 6
MANGEMENT OVERVIEW 7
METHODOLOGY OF THE STUDY .......... 8
LIMITATION OF THE STUDY: ... 9
INFORMATION SYSTEM OF DUTCH-BANGLA BANK LIMITED (DBBL) . 9
ORGANIZATIONS COMPUTING RESOURCES 9
ENTERPRISE RESOURCE PLANNING . 11
BACKUP SYSTEM .. 11
CRITICIZM OF THE SYSTEM... 12
CONCLUSION.. 13
BIBLIOGRAPHY... 14
APPENDIX..... 15
Executive Summary
The report is as a requirement of BBA program of East West University. This report
focuses on computer Usage analysis in Dutch Bangla Bank Limited. The total report can
be divided into 3board head. The first part includes acknowledgement, letter of
transmittal.
This part also includes the limitation of the study. In 2nd part which is main part of the
report. We have discussed about the overall idea of Computer Usage Analysis of Dutch
Bangla Bank limited. Here we
In the final part we have tried to analysis the report and make recommendation. We also
draw a conclusion on the above analysis.
Introduction
Information technology is reshaping the basic of business. Customer service,
operations, products and marketing strategies and distribution are heavily or sometimes
eve entirely depends on information technology. Information technology and its expense
have become an everyday part of business life.
An information system (IS) - or application landscape - is any combination of information
technology and people's activities that support operations, management, and decision
making. In a very broad sense, the term information system is frequently used to refer to
the interaction between people, processes, data, and technology. In this sense, the term
is used to refer not only to the information and communication technology (ICT) an
organization uses, but also to the way in which people interact with this technology in
support of business processes.
As such, information systems inter-relate with data systems on the one hand and
activity systems on the other. An information system is a form of communication system
in which data represent and are processed as a form of social memory. An information
system can also be considered a semi-formal language which supports human decision
making and action. Information systems are the primary focus of study for the
information systems discipline and for organizational informatics.
We tried to find out how a business firm uses an Information System. Thats why we
have selected Dutch-Bangla Bank Limited (DBBL).
have exceeded demand and hence diminishing returns (if any). Although it is widely
believed it is a lossmaking/ subsidized unit which DBBL rationalizes as quasi CSR.
Mission
Dutch-Bangla Bank engineers enterprise and creativity in business and industry with a
commitment to social responsibility. "Profits alone" do not hold a central focus in the
Bank's operation; because "man does not live by bread and butter alone".
Vision
Dutch-Bangla Bank dreams of better Bangladesh, where arts and letters, sports and
athletics, music and entertainment, science and education, health and hygiene, clean
and pollution free environment and above all a society based on morality and ethics
make all our lives worth living. DBBL's essence and ethos rest on a cosmos of creativity
and the marvel-magic of a charmed life that abounds with spirit of life and adventures
that contributes towards human development.
MANGEMENT OVERVIEW:
Organization management chart:
CEO
Regional
Manager
Branch
Manager
Branch
Manager
Regional
Manager
Branch
Manager
Branch
Manager
Regional
Manager
Branch
Manager
Branch
Manager
ORGANIZATIONS COMPUTING
RESOURCES:
SOFTWARE RESOURCES:Following softwares are used for the functioning of our information system and
organization;
Application Software:
Following application softwares are used in our organization and functioning of our
Information system;
Microsoft Office
Kaspersky Internet Security
Adobe Reader
FlexCube
Microsoft Open Office (version 6.00)
Acrobat reader
System Software:
Following application softwares are used in our organization and functioning of our
information system;
Operating System (Windows XP and Linux) for PCs.
Windows 2003 server for mainframes.
HARDWARE RESOURCES:
Following hardware resources are required for the functionality of IS and organization:
Personal computers: HP/Compaq Processor Core 2 duo / Quartz
Canon Document Scanners
Printer HP Laser Jet; EPSON DOT MATRIX (DFX Model)
Networking cards
Currency counter
Coin counters
HP Digital Scanners
Dell Mainframes
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BACKUP SYSTEM
DBBL has setup the largest and modern data center and online synchronized DRS
(data recovery site) in Bangladesh to safeguard the customers interest. All the
information of clients and related all data are stored in three server.
Main server, branch used server, backup server.
DBBL use mainframe computer to store data.
Among the hardware installations were the multi-processor clustered servers,
ATM, POS terminal, card personalization system, high capacity UPS, host
security module, networking equipment.
Among the software installations were the core banking software,internet banking
software, sms and alert banking software, database and operating software.
The DRS will take over the control of branches, ATMs, POS terminals, internet
banking service, sms and alert banking system.
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CONCLUSION
A management information system is a system or process that provides the information
necessary to manage an organization effectively. MIS and the information it generates
are generally considered essential components of prudent and reasonable business
decisions. The reports start with the background history of the bank such as when it
establish in Bangladesh, the branches, pre and post era etc. It explains all the TPS how
the transactions are made by the bank, using of these TPS from the new events such
as account opening, new allowances etc to the routine work including cash and
payments record, updating of records, payroll and the processing of the complaints.
These TPS holds all the activities from the manager and employees to the customers.
The report discuses the inbound and the outbound logistics and relate all the processes
of TPS used in the bank with the MIS, enabling the bank to provide the quality and
satisfactory services to their customers. Also includes the inter relations, of all the
entities in the database of the bank. ERD diagram represents all these relations.
Initially in businesses and other organizations, internal reporting was produced manually
and only periodically, as a by-product of the accounting system and with some
additional statistic(s), and gave limited and delayed information on management
performance. Data was organized manually according to the requirements and
necessity of the organization. As computational technology developed, information
began to be distinguished from data and systems were developed to produce and
organize abstractions, summaries, relationships and generalizations based on the
datas.
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BIBLIOGRAPHY
Books:
1. Management Information System- Managing the Digital Firm Kennth C.
Laudon, Jane P. Laudon.
2. Management Information Systems by James A. O'Brien and George Marakas.
3. Business Information Systems: Technology, Development and Management for
the E-Business by Paul Bocij, Andrew Greasley and Simon Hickie
Articles:
"DBBL branches to reach 79, ATMs 850 by yr-end"- Financial Express.
BRACU Business Review.
Website Links:
bankinfobd.com/banks/17/Dutch_Bangla_Bank
wikipedia
flexcubebanking.blogspot.com/
www.dutchbanglabank.com/
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APPENDIX
MIS305 Term Paper Project
QUESTIONNAIRE
[Respondents: Manager]
General Information:
Name of the Company:
__________________________________________________.
Address:
______________________________________________________________________
_________________________________________________________________.
Telephone: Work: ___________________
Mobile: ___________________________.
E-mail:______________________________________.com
Name of the Respondent:
__________________________________________________.
Designation:
____________________________________________________________.
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