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Strategic Mamangement Project On Haleeb Foods
Strategic Mamangement Project On Haleeb Foods
Introduction of HFL:
HFL is now one of the fastest growing packaged food companies in
Pakistan with an annual turnover of Rs. 9.2 Billion (F2006). It is a
private limited company. It started commercial production in July
1987. Due to consistently superior performance, it has achieved
undisputed leadership in the liquid packaged milk category with a
market share of over 52%. HFL has a very strong brand portfolio
consisting of dairy as well as non-dairy products.
Haleeb Foods has segmented its product portfolio in 3 leading brands
including Haleeb, Candia and Tropico. Haleeb is the flagship brand of
the company. Haleeb UHT Milk is available in 5 Skus of Tetrapak
packaging. Due to its strong positioning of the thickest milk for best
tea, it has the highest top of mind awareness and penetration in the
dairy industry of Pakistan. In order to increase consumer and trade
penetration of the brand, it is also available in Tetra Fino Packaging
under the brand extension of Haleeb Dairy Queen.
Haleeb has also progressively diversified from UHT Milk to other
product categories as well. These product line extensions include
Haleeb Butter, Haleeb Yogurt, Haleeb Cream, Haleeb Labban
(Drinking Yogurt), Haleeb Asli Desi ghee (Butter Oil), Haleeb Funday
Juice Drink, Haleeb Skimz (skimmed milk), Haleeb N'Rish Full Cream
Milk Powder & Haleeb Good day Pure Juices. Haleeb Good day is the
only range of 100% pure juices in the country with a variety of 6 pure
juice flavors.
Haleeb Foods, having a Franchise agreement with Cadillac France,
launched Candia Double Sterilized Milk in bottle format in April
1999. Candia is also available in the Candia Classic variant which is
positioned for Tea. Another recent initiative is Candia Candy Up,
which is flavored milk for children.
HFL has one of the largest nation-wide distribution networks
delivering high quality products, even in the remote areas of
Pakistan. With a network of +1100 distributors the company ensures
that the product range is available in all the urban and semi urban
areas of Pakistan. Furthermore, concerted efforts are being made to
develop the rural market as well.
HFL has an efficient and resourceful Export department, which has
successfully tapped opportunities in foreign markets including
Korea, Hong Kong, USA, UK, China, Afghanistan, Bangladesh and
the Middle East.
In order to provide best quality products to its consumers, HFL has a
well-developed supply chain infrastructure. It has heavily invested in
a vast network of company operated milk collection centers across
the country. HFL has a strict and stringent quality policy regarding
intake of raw milk. It is the only company that conducts 21 rigorous
quality tests to ensure that only fresh milk of the highest quality is
accepted at the plant premises. These internationally recognized
tests are used to check for: a) adulteration, b) microbiological
contamination and c) adequacy of nutritional contents. Further,
Haleeb Foods is the only food company in Pakistan that has the
following international certifications of quality and prestige:
HACCP
History:
150 people were employed at the plant. The production process started with UHT liquid milk.
The liquid milk was the first product launched in the market, it started its operation in 1985 at
that time 20 other dairy plants were also coming in, and all those including MILKPAK were
using obsolete technology that was used in EUROPE. Haleeb Plant was the only plant based
on the latest technology and the basic idea behind that were particularly dairy foods products.
Haleeb is one brand that is toady known everywhere.
From November 1989 till December 1991 Haleeb had a joint venture with fries land Frico
Domo of Netherlands. This joint was amicably dissolved on account of FFD's change in
management in their global strategy. Today as an ISO 9002 certified company, Haleeb is the
dominant market leader of UHT milk in Pakistan by capturing 52 % share.
Franchise agreement with Canada, a market leader in the liquid milk market in France,
was assigned in December 1998. Under this arrangement, the company launched Candia
range of value added liquid milk product and also have assess to latest production,
Haleeb Foods was established in 1986 as a private limited company and its
first product was Haleeb milk. Since then, it has continued to provide quality
products to its consumers with product and packaging innovations. Other
products and their dates of launch are as follows
1997
1998
1999
2000
2001
2002
2003
2004
Board of Directors:
Mr.Israr Ahmed
Mrs.Nasreen Ilyas
Chairman:
Mr. Ilyas Chaudhry
Managing Director:
Mr. Israr Ahmed
Auditors:
Hameed Chaudhry and company
(Chaudhry Accountants)
Legal Advisor:
Hassan and Hassan Advocates
Marketing Research:
Aftab Associates
Advertising Agency:
Paragon Evernew Concepts
Work Force:
It has a team of 3000 exceptional individuals to support its
operations, out of which
900 are permanent employees
10
Market Share:
Area:
The total premises area of Haleeb foods Rahim Yar Khan Factory is
about 72 acres. Plant & offices are situated at 20 acres. The remaining
52 acres are vacant and for expentation purpose.
Distribution Channels:
Haleeb foods is not directly selling the products. It has
distribution channels. Firstly Haleeb foods supply their products to
their distribution channels and then products delivered to the
customers.
Position of Haleeb foods:
11
12
Competitors:
Haleeb foods competitors are:
Nestle
Good Milk
Olpers
Shehzan
Head Office:
135 ferozpur road Lahore 5460 Pakistan
Phone +92 42 111 135 135
Fax +92 42 759 0376
Regional Offices:
Lahore,
Rawalpindi,
Karachi,
Peshawar,
Quetta,
Rahim Yar Khan, Dubai.
13
Location of Factory:
There are two plants of Haleeb foods
i. 62-km Multan road Lahore, Near Bhai Pheru
ii. 22-km kLP road R.Y.Khan
International Certification:
Haleeb Foods is the only food company in Pakistan that has the
following international certifications of quality and prestige:
Haleebs Policy:
Build branded food business to improve quality of life by offering
tasty, sage, hygienically processed, and affordable, highly nutritional
food products through environment friendly processes to our
customers while maximizing stake holders' value.
Meet the requirement of all relevant legislation and regulation
related to consumer satisfaction & safety, environment and other
applicable laws etc
To prevent pollution through controlling levels of harmful emission,
effluents and other wastes.
14
15
Head of Dept.
hj
(Asif Habib)
GM Finance
sheikh Shah
HR Manager
(Main umer Saleem Baber)
AM ER Personnal
Assistant Manager
AM ER Personnal
HRD Manager
Head Office
(Tanzeela Rafique)
Bhai Pheru
(Alam Zaman Khan)
16
17
18
19
Skimz Milk
20
21
22
23
24
25
26
27
Rate of risk:
For HALEEB FOODS Rate of risk is 5%.
28
29
Implications
Opportunitie
High market size
Low tax rate
Economic development
Rati
Threats
5
New rivals
2
Strong competition
3
Increasing rate of
Rati
5
3
4
30
31
32
Pest Analysis:
POLITICAL CONDITIONS: The political conditions are not very stable in the
country, but this does not directly influence the trends and spending patterns of the customers.
There are no restrictions or barriers on the growth of this industry. So the political conditions
are favorable fir this market because food and dairy chain products are consumer goods and
they have to purchase it in any condition.
ECONOMICAL CONDITIONS:
The economical conditions are not very favorable and the economy is facing problems, but
it is nit directly influencing buying power of consumers. If the country is out of its current
problems, it will further boost up growth of this industry, as people will feel more secure
economically and it will further increase the attractiveness of the market.
SOCIAL CONDITIONS:
The social patterns are changing in the country, as the world is becoming a global village, and
mutually share and accept patterns. People are becoming more attractive towards the branded
products. It is becoming fashion and young generations as well as the children are getting more
attracted towards this industry. People are moving towards branded food / dairy products due to
hygienic reason.
TECHNOLOGICAL CONDITIONS:
High technology is the basic requirement of dairy and food industry. The companies that
are using latest technology have some cost benefits over the companies, which are not
using high technology. The key to survival for companies in this industry is using high
technology for quality and cost purposes.
33
SWOT Analysis
Strengths:
Haleeb Foods is the largest National Food Company.
No 1 dairy company
Haleeb Food's products enjoy strong brand image and market pull.
Sales force is the major resource strength in terms of physical resources of the
company.
34
Marketing strategies established by the company are innovative and lure customers.
Financial, marketing and sales strategies are formulated by gauging the customer
demands.
First and the only dairy company in Pakistan to get ISO 9002 certification.
Weakness:
35
No credit sales.
They cannot launch many of its expensive international brands due to the lower
income groups.
Feasibility of new products needs to be analyzed, e.g. Candia Drinking Yogurt was
launched some years back but it failed because no customer demand exist it.
The packing line installed for N'Rish has a higher capacity than the actual demand
of the product, resulting in higher overhead costs for the product.
Inadequate marketing.
Opportunities:
There are a lot of untapped markets in different areas of Pakistan.
The concentric diversification in different juices products.
Backward integration can use in juice products of Haleeb Company.
Haleeb Foods Company can become multinational and can target
different market of different countries.
36
Pakistan is the seventh largest producer of milk in the world with annual output of over 22
billion liters.
There are substantial growth opportunities considering the average yield of Pakistani
animals at only 1,100 liters/annum as compared to 6,000 liters/annum for animals in
Europe and USA. There are nearly 20 million milk producing animals in the country,
mostly in Punjab (80%).
The overall milk market in Pakistan is 20 billion liters, out of which processed milk
contributes only 3 million liters. Haleeb Foods along with other processed milk
business contribute only 2% to this large market.
Haleeb Foods' has expanded its product range by launching milk in Tetra Fino
Packaging.
CDL has been changed to HFL, so this change in name can help them to attract foreign
customers.
HFL can go for related diversifications by producing pure juices and flavored yogurt.
HFL can go for joint venture with other companies to attract the market share.
Entering in to the market of baby cereals, which will help them in increasing their
revenue.
37
Launching cheese would also beneficial for them to create the brand awareness.
Threats:
The present economic crisis in the world, led to the withdrawal of foreign
management from the company and the investment has come to a halt.
38
39
Summary of Opportunities:
Significance of
opportunity High
Low
High Untapped
market
Probabili
ty Of
Occurre
nce
o Concentric
diversification
Backward
integration
o To become
multinational
40
Untapped market and Demand of juices are the high opportunity for Haleeb
and probability of occurrence is also very high so Haleeb juices sales can increases if
it target the all market and demand is increase in market day by day and Haleeb
also increase the demand and awareness of juices in market by best advertisement.
Concentric diversification is not the high opportunity but probability and
occurrence is high because the Haleeb can increase sale by little change in the
flavor of juices.
41
Summary of threats:
Significance of threat
High
Low
High
Strong market
Probabili
ty Of
Occurre
nce
Competition
Imported Tin
juices
Low Switching
Cost
Custom duties on
import of plump
40
Haleeb face strong competition in market of juices, for Good day nestle juices are
big threat and for other all juices like funday and tropico shahzan, Maza and
country juices are big threat. Nestle is the big and strong competitor because Nestle
is an international company and people mostly know about international company
due to good quality.
There is not any huge difference in prices of different juices of the company so
customer can any time select juice of different company which is threat for Haleeb
Food Company.
The government of Pakistan changes the policies of tax on different commodities,
Imported tin juices are great threat for Haleeb juices especially for Good day
because Haleeb offer good day in market with high quality and tin juices also focus
on quality so there are competitor for each other.
Haleeb import plump of all juices from different countries Germany and France,
Haleeb paid high custom duties on plump, so increase in custom duty can increase
the cost of juices due to which prices of all juices increase which is not good for the
company.
43
Rating
4
3
3
5
Weakness
HRM
Competitive
position
3
Management
Production
capability
44
Rating
3
2
45
IMPLICATIONS
Strengths
Market intelligence
Market organization
Organization
Market
planning
positioning
Rating
4
3
3
4
Weakness
Market control
Promotional
process
campaigns
Rating
3
3
46
Weight Rating
Weighted
Score
STRENGTHS
Largest National food
Strong brand loyalty
Monopoly situation in pure
Product positioning
Strong distribution channel
High quality products
Strong management team
WEAKNESS
Product awareness in
Not good packaging
Higher prices in pure juices
Low promotion activities
Less display centers
Late recovery of claims
Total weighted Score
0.05
0.10
0.15
0.05
0.10
0.10
0.05
4
4
3
2
4
3
3
0.2
0.4
0.45
0.1
0.4
0.3
0.15
0.05
0.15
0.10
0.05
0.10
0.05
0.05
2
3
4
3
2
0.2
0.15
0.4
0.15
0.1
1.00
3.15
47
Weight
External Factors
Rating
Weighted
Score
OPPORTUNITIES
Untapped market
Diversification in products
Backward integration
International markets
THREATS
0.20
0.10
0.15
0.05
0.10
4
3
3
2
3
0.8
0.3
0.45
0.1
0.3
0.15
0.05
0.05
0.05
0.10
4
3
2
2
2
0.6
0.15
0.1
0.1
0.2
TOTAL
1.00
3.1
48
1.00
3.05
Nestle
Shahzan
Rating Score
4
3
4
4
4
3
4
0.8
0.3
0.8
0.6
0.4
0.45
0.4
3.75
Rating Score
2
3
3
3
2
4
3
0.4
0.3
0.6
0.45
0.2
0.6
0.3
2.85
In the CPM the industry average take as 3.50, so the Nestle performing
is the best as compared to their competitors in juices.
48
Haleeb lunched its juices two years ago but their performance is good
and it is in second number in field of juices due to their pure and nectar
juices with high quality and reasonable prices.
Shahzan only deal in nectar juices and target the lower income group of
people and it all sale is due to customer loyalty.
48
47
STRENTHS(S)
48
WEAKNESS(W)
Packaging
of
juices
product is not good, and
not so much attractive.
Haleeb company has very
high prices in pure juices.
Less promotional
activities for its juice
products.
Less display centers use
for juices products in main
shops of different cities.
Less product awareness in
customer mind.
OPPERTUNITIES(O)
Market
development
(S1,O1)
Product
development (S4,O5)
increasing
SO strategies.
WO strategies.
Extensive
marketing
campaign.
THREATS(T)
There is strong
competition in food
products market.
Different
strategies
adopted by competitors
Nestle in juices products
New product
advancement by different
competitors.
ST strategies.
Positioning as quality
product
WT strategies.
among
Increase budget on
packaging
&
consumer.(S1,T1)
promotional activities
(W1,T1)
competitors(S5,T3)
Quantitative Strategic
Planning Matrix
(QSPM)
Haleeb Food Company
Weight
Factor analysis
USTRENGTHU
Strong distribution
High quality products
Strong management
WEAKNESS
team
mind
Higher prices in pure
Low promotion
Less display centers
Late recovery of
claims
OPPORTUNITIES
0.05
0.10
0.15
0.05
4
4
2
4
0.20
0.40
0.30
0.20
0.10
0.10
0.05
4
4
3
0.40
0.40
0.15
0.05
0.15
4
3
3
2
0.20
0.30
0.45
0.10
3
4
4
0.30
0.40
0.20
0.10
0.10
0.05
0.10
0.05
0.05
2
4
3
-
0.10
0.40
0.15
-
2
4
2
-
0.10
0.40
0.10
-
0.20
0.40
0.80
3
1
0.45
0.05
4
4
0.30
0.30
0.60
0.60
3
4
-
0.15
0.20
-
4
3
-
0.20
0.15
-
Untapped market
Diversification in
0.10
Backward integration 0.15
International markets 0.05
THREATS
0.10
High market
Strong competitor
0.15
Nestle in
Products
0.05
Fluctuation in tax
0.05
Imported juices
0.05
Custom duties on
0.10
plump
Total
ProductMarket
AS development
TAS development
AS
TAS
0.60
0.20
5.5
49
57
58
59
60
61
62
63
64
2008
7,086,175
5,941,780
Trading Results
Sales-net
Gross Profit
Operating Profit
Profit Before Tax
Profit After Tax
1,090,860
544,711
486,114
345,697
870,368
417,773
380,673
232,888
Shareholders Funds
1,060,133
755,620
Reserves
Operating Fixed Assets
Net Working Capital
Current Assets
275,000
1,071,235
46,189
711,306
275,000
926,645
(59,748)
561,179
Balance Sheet
65
FINANCIAL ANALYSIS
Sales Growth
200
7
19.26
15.39
7.69
6.86
4.88
27.70
48.44
Times
6.61
3.9
2
23.
00
21.3
5
0.9
0
6.41
%
%
32.6
1
15.7
3
30.
82
14.
03
*Current Ratio
Fixed Assets Tunover
Return On Equity
Return On Total Assets
200
26.
8
57
14.6
5
7.0
3
6.41
1.07
66
GOOD DAY
2
5
TROPICO FUNDAY
5
3
8
Contribution margin 3
10
Market share3
18
22
11
5%
1%
67
Segmentposition:
Business strength High
Medium
Low
Attractiveness
Medium
Mediu
m
Medium
68
SALES FORECASTING
= 162419946
Total population of Pakistan
Target people having age
5-above
People having age above 5
= 90 % of 162419946
= 146177951.4
People who like other juices = 75 % of 162419946
= 109633463.6
People who willing to drink
Haleeb juices
Price range
Average price
Avg Quantity
Sales
= 36544489
= 10 + 25 + 65
= Rs.33
=2
= 33 * 2 * 36544489
= Rs.2411936274
64
and taxes
Tax
Net profit
= 199999174
= 49145950
= 1508532
24
From all the above data we find out that there is a lot
of demand for Haleeb juices but they are spending
low as per requirement . As far as promotional
activities are concerned they have introduced many
product
as
concentric
and
conglomerate
diversification but when we talk about Haleeb to a
common person he knows that they are offereing
just milk at market place , he does not know that
they have introduced other products like juices ,
ghee, rita , powder milk etc.
So in order to remain competitive at market place
they have to focus extensive marketing campaigns so
that they can capture potential customer. In order to
attain and retain the existing customer they have to
offer discounts , occasional offers etc.
64
64
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A. ACTIVITIES TO BE IMPLEMENTED
64
C. RESPONSIBILITIES FOR
IMPLEMENTATION
2. Incentives
Various rewards may help achieve successful
implementation. For Example in case of Haleeb
juices, bonuses or commission should be given to
64
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Select performance
criteria, measures, and
metrics
Obtain and
64
analyze
information
Assess
p er fo r m and take necessary a c t i o n
64
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$ 16 million
Year 1
Year 2
Year 3
Year 1
Year 2
65%
69%
Estimated value of
existing
Products in existing
markets:
Year 1
Year 2
150100.7$
153102.7$
156164.75$
Year 1
Year 2
Year 3
64
Year 3
73%
Year
3
2311550$
2357782$
23194937$
Year 2
Year 3
480322$
489929$
499727$
Year 2
Year 3
60040$
61241$
62466$
64
Conclusion
64