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Table of Contents

Click on a model below to view the error codes


BJ-200e
BJ-200ex
BJ-30
BJ-300
BJ-330
BJC-200
BJC-2000
BJC-2010
BJC-210
BJC-240
BJC-4000
BJC-4100
BJC-4200
BJC-4300
BJC-4550
BJC-50
BJC5000
BJC5100
BJC-55
BJC-600
BJC-600e
BJC-6000
BJC-6010
BJC-610
BJC-70
BJC-7000
BJC-7004
BJC-80

BJC-8000
BJC-8200
BJC-85, BJC-85W
i320
i470D
I550
i560
i70
I850
i9100
I950
S450
S500
S520
S530D
S600
S630
S630N
S750
S800
S820
S820D
S820MG
S830D
S900
S9000

BJ-200
ERROR

Paper pick-up error


Paper jam
Carriage control error
Cleaning error
Temperature Sensor error
ROM/RAM error
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POWER

ON LINE

HS

HQ

ERROR

BEEPER

___
___
___
___
___
___

___
___
Flashing
Flashing
Flashing
Flashing

___
___
Flashing
Flashing
Flashing
Flashing

___
___
Flashing
Flashing
Flashing
Flashing

Lit
Lit
Lit
Lit
Lit
Lit

Three beeps
Four beeps
Three beeps
Four beeps
Five beeps
Six beeps

BJ-200e, BJ-200ex
ERROR
Paper pick-up error
Paper jam
Carriage control error
Cleaning error
Temperature Sensor error
ROM/RAM error
ROM unmatch
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POWER

ON LINE

HS

HQ

ERROR

BEEPER

___
___
___
___
___
___
___

___
___
Flashing
Flashing
Flashing
Flashing
___

___
___
Flashing
Flashing
Flashing
Flashing
___

___
___
Flashing
Flashing
Flashing
Flashing
___

Lit
Lit
Lit
Lit
Lit
Lit
Lit

Three beeps
Four beeps
Three beeps
Four beeps
Five beeps
Six beeps
___

BJ-30, BJC-70
ERROR STATE

CODE

BEEP

Paper pickup error

E1

2x

Occurs when the paper cannot be fed properly.

Paper jam error

E2

2x

Occurs when the paper sensor detects a paper longer than 20 inches.

BJ cartridge installation error

E6

2x

Occurs when the printer does not detect the BJ cartridge. (A bad printhead is possible.)

BJ cartridge mis-match error

E8

2x

Occurs when a color BJ cartridge is installed or when the black BJ cartridge is not
recognized. Install or replace a BC-10.

Waste ink absorber warning

C1

2x

Occurs when the remaining capacity of the absorber is 1%. Press ON LINE to resume.
F14 error may occur soon.

Low battery warning

C5

2x

Occurs when the input voltage is 11.1 to 11.8 VDC. Normal voltage is 13VDC +2.5VDC 1.5VDC.

C 6 / Bk Blinks

2x

Occurs when the cartridge is in the replacement mode for 5 minutes or longer.

Bk Blinks

2x

Displayed when ink low warning function is enabled. Occurs when the calculated ink
consumption exceeds the maximum value in EEPROM. The cartridge may be out of ink.
Replace the ink cartridge and reset the ink low warning by pressing the MENU button
once.

Fc

5 seconds

Occurs when battery power is low.

ROM error
RAM error
EEPROM error

F 1A
F 1b
F 1C

5 seconds
5 seconds
5 seconds

Occurs when the result of the ROM check during the initializing operation fails.
Occurs when the result of the RAM check during the initializing operation fails.
Occurs when data cannot be written into the EEPROM.

Home position sensor error

F1

5 seconds

Occurs when the home position cannot be detected.

Print position correction error

F3

5 seconds

Occurs when the print position correction cannot be detected. (Irregularity in the carriage
movement.)

Low battery error (w/AC


adapter)

Fc

5 seconds

Occurs when the input voltage is incorrect. (The power adapter or battery may be bad.)

Internal temperature sensor


error

F 11

5 seconds

Occurs when the temperature sensor's reading on the logic board is abnormal. (A bad
printhead is possible.)

Abnormal temperature rise

F 12

5 seconds

Occurs when the temperature of the diode sensor in the BJ cartridge head exceeds the
prescribed level. (A bad printhead is possible.)

No head installation error

F 13

5 seconds

Occurs when the printer does not detect the cartridge in a position other than BJ
cartridge removal position. (A bad printhead is possible.)

Waste ink full error

F 14

5 seconds

Occurs when the "total waste ink amount" recorded by the EEPROM exceeds the
prescribed limit. Waste ink absorber pad may need to be replaced and the counter
needs to be reset.

Cartridge leave warning

Ink low warning

Low battery error (w/battery)

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DESCRIPTION

BJ-300, BJ-330
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BJC-2000, BJC-2010
Error Condition

Error Indication

Error Code

Paper feed
Cover open
Paper jam

The printer is out of paper.


The printer's front cover is open.
A paper jam has occurred.

___
___
___

No cartridge

A BJ cartridge error occurred. Install the BJ cartridge properly


and close the printer's front cover.

___

Head mismatch

An incorrect cartridge is installed in the printer

___

Home position error

An error that possibly requires a service call has occurred.

5000

Carriage control error

An error that possibly requires a service call has occurred.

5100

Head temperature (sensor ) error

An error that possibly requires a service call has occurred.

5200

Printer temperature sensor error

An error that possibly requires a service call has occurred.

5400

An error that possibly requires a service call has occurred.

5600

The used ink tank is full

___

An error that possibly requires a service call has occurred.

5C00

An error that possibly requires a service call has occurred.

5210

No cartridge error
Waste ink full error
Purging operation error
Scanner cartridge error
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BJC-210
State
paper pick-up error
Paper jam
ROM error
RAM error
BJ cartridge displaced error
Home position error
Waste ink full error
Temperature sensor error
Print position correction error
Cleaning error
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Power
On
On
Blinks
Blinks
Blinks
Blinks
Blinks
Blinks
Blinks
Blinks

Error
On
On
Blinks
Blinks
Blinks
Blinks
Blinks
Blinks
Blinks
Blinks

Beeper
Once
Twice
Once
Twice
3 times
4 times
5 times
6 times
7 times
10 times

BJC-240
State
Paper pick-up error
Paper jam
ROM error
RAM error
BJ cartridge-out error
Home position error
Waste ink full error
Temperature sensor error
Print position correction error
Cleaning error
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Power/Error
Light orange
Light orange
Blinks orange and green alternately
Blinks orange and green alternately
Blinks orange and green alternately
Blinks orange and green alternately
Blinks orange and green alternately
Blinks orange and green alternately
Blinks orange and green alternately
Blinks orange and green alternately

Beeper
Once
Twice
Once
Twice
3 times
4 times
5 times
6 times
7 times
10 times

BJC-4000
STATE
POWER
ON LINE
Paper pick-up error
ON
___
Paper jam
ON
___
Carriage control error
ON
Blink
Cleaning error
ON
Blink
Temperature sensor error
ON
Blink
BJ cartridge displaced error
ON
___
ROM/RAM error
ON
Blink
Waste ink full error*
ON
Blink
Head temperature error
ON
Blink
Head temperature sensor error
ON
Blink
* For some ROM/RAM errors, error display is impossible
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HS

HQ

ERROR

BEEPER

___
___
Blink
Blink
Blink
Blink
Blink
___
___
___

___
___
Blink
Blink
Blink
Blink
Blink
___
___
___

ON
ON
ON
ON
ON
ON
ON
ON
ON
ON

3 times
4 times
3 times
4 times
5 times
5 times
6 times
7 times
8 times
10 times

BJC-4100
STATE
Paper pick-up error
Paper jam
RAM error
ROM error
BJ cartridge displaced error
Home position error
Waste ink full error
Temperature sensor error
Print position correction error
Head temperature error
Head temperature sensor error
Cleaning error
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POWER

ERROR

BEEPER

___
___
Blink
Blink
Blink
Blink
Blink
Blink
Blink
Blink
Blink
Blink

ON
ON
Blink
Blink
Blink
Blink
Blink
Blink
Blink
Blink
Blink
Blink

Once
Twice
Once
Twice
3 times
4 times
5 times
6 times
7 times
8 times
9 times
10 times

BJC-4200
STATE
Paper pick-up error
Paper jam
ROM error
RAM error
BJ cartridge displaced error
Home position error
Waste ink full error
Temperature sensor error
Print position correction error
Head temperature error
Head temperature sensor error
Cleaning error
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POWER/ERROR

BEEPER

Orange
Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange

Once
Twice
Once
Twice
3 times
4 times
5 times
6 times
7 times
8 times
9 times
10 times

BJC-4300
STATE
Paper pick-up error
Paper jam
Cartridge mode mismatch
ROM error
RAM error
Cartridge displaced error
Home position error
Waste ink full error
Temperature sensor error
Print position correction error
Head temperature error
Head temperature sensor error
Cleaning error
Scanner cartridge displaced error
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POWER/ERROR

BEEPER

Orange
Orange
Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange
Green--Orange

Once
Twice
5 times
Once
Twice
3 times
4 times
5 times
6 times
7 times
8 times
9 times
10 times
11 times

BJC-4550
STATE
Paper pick-up error
Paper jam
ROM error
RAM error
BJ cartridge displacement error
Home Position error
Waste ink full error
Temperature sensor error
Printing position correction error
Head temperature error
Head temperature sensor error
Cleaning error
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POWER
ON
ON
Blink
Blink
Blink
Blink
Blink
Blink
Blink
Blink
Blink
Blink

ERROR
ON
ON
Blink
Blink
Blink
Blink
Blink
Blink
Blink
Blink
Blink
Blink

BEEPER
Once
Twice
Once
Twice
3 times
4 times
5 times
6 times
7 times
8 times
9 times
10 times

BJC-50
Recoverable by customer

Error Condition
Paper Pick-up error
Paper Delivery error
BJ cartridge check
Cartridge mis-match
No battery error
Low battery error
Failed manual feeding warning
Ink low warning *
Cartridge replacement compulsory
Completion error
Low battery warning
Waste ink warning
Failed battery warning

Error LED

Power LED

Beeper

Light
Light
Light
Light
Light
Light
Blinks
Blinks
Blinks

Light
Light
Light
Light
Light
Light
Light
Light
Light

1 times
2 times
3 times
4 times
6 times
Long, then short
1 time
2 times
3 times

Blinks
Blinks
Blinks

Light
Light
Light

4 times
5 times
6 times

Unrecoverable by customer
ROM error
Blinks
Blinks
1 time
RAM error
Blinks
Blinks
2 times
No BJ head error
Blinks
Blinks
3 times
HP sensor error
Blinks
Blinks
4 times
Waste ink full error
Blinks
Blinks
5 times
Internal temperature error
Blinks
Blinks
6 times
Print position detection error
Blinks
Blinks
7 times
Abnormal temperature rise
Blinks
Blinks
8 times
EEPROM error
Blinks
Blinks
11 times
Failed recharge curcuit error
Blinks
Blinks
12 times
* Ink low warnint is enabled only when the ink low warning selection is set to on.
For details on the countermeasures when the above erros occurs
refer to Part 5: 5. TROUBLESHOOTING (page 5-5).
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BJC-500, BJC-5100
Error State

Light Indicator

Beep

Paper feed / paper jam error

Orange lights ON

2x

Left-head recognition error

Orange lights ON

3x

Right-head recognition error

Orange lights ON

4x

High head temperature


warning

Orange lights ON

5x

Waste ink full warning

Orange lights ON

6x

Home position error

Blinks in green once and


orange twice

7x

Cleaning error

Blinks in green once and


orange 3 times

7x

Sheet feeder error

Blinks in green once and


orange 4 times

7x

Temperature sensor error

Blinks in green once and


orange 5 times

7x

Waste ink full error

Blinks in green once and


orange 6 times

7x

Head temperature error

Blinks in green once and


orange 7 times

7x

Sub-heater error

Blinks in green once and


orange 8 times

7x

BJ cartridge not found error

Blinks in green once and


orange 9 times

7x

EEPROM error

Blinks in green once and


orange 10 times

7x

ROM error

Blinks in green once and


orange 11 times

7x

RAM error
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Blinks in green once and


orange 12 times

7x

Description
Occurs when paper is not fed or ejected
properly.
Left side BJ cartridge failure or incompatible
BJ cartridge.
Right side BJ cartridge failure or incompatible
BJ cartridge.
The head temperature is too high. Let the
printer cool down for a while and then press
the RESUME button. A bad head is
possible.
The total waste ink amount recorded by the
EEPROM is approaching the specified limit.
The home position of the carriage cannot be
detected.
The head cleaning or capping detection at
the capping position is irregular.
The initial position of the pick-up roller cannot
be detected.
The temperature sensor's reading on the
logic board is irregular.
The total waste ink amount recorded by the
EEPROM has exceeded the specified limit.
The temperature in the BJ cartridge had
exceeded the specified limit. A bad printhead
is possible.
The sub-heater in the BJ cartridge is not
operating properly. A bad printhead is
possible.
The printer cannot detect the BJ cartridge. A
bad printhead is possible.
Occurs when the EEPROM checking function
fails during every process.
Occurs when the ROM check during the
initializing operation fails.

Occurs when the RAM check during the


initializing operation fails.

BJC-5000, BJC-5100
Error State

Light Indicator

Beep

Description

Paper feed / paper jam error

Orange lights ON

2x

Occurs when paper is not fed or ejected


properly.

Left-head recognition error

Orange lights ON

3x

Left side BJ cartridge failure or incompatible


BJ cartridge.

Right-head recognition error

Orange lights ON

4x

Right side BJ cartridge failure or


incompatible BJ cartridge.

High head temperature


warning

Orange lights ON

5x

The head temperature is too high. Let the


printer cool down for a while and then press
the RESUME button. A bad head is
possible.

Waste ink full warning

Orange lights ON

6x

The total waste ink amount recorded by the


EEPROM is approaching the specified limit.

Home position error

Blinks in green once and


orange twice

7x

The home position of the carriage cannot be


detected.

Cleaning error

Blinks in green once and


orange 3 times

7x

The head cleaning or capping detection at


the capping position is irregular.

Sheet feeder error

Blinks in green once and


orange 4 times

7x

The initial position of the pick-up roller cannot


be detected.

Temperature sensor error

Blinks in green once and


orange 5 times

7x

The temperature sensor's reading on the


logic board is irregular.

Waste ink full error

Blinks in green once and


orange 6 times

7x

The total waste ink amount recorded by the


EEPROM has exceeded the specified limit.

Head temperature error

Blinks in green once and


orange 7 times

7x

The temperature in the BJ cartridge had


exceeded the specified limit. A bad
printhead is possible.

Sub-heater error

Blinks in green once and


orange 8 times

7x

The sub-heater in the BJ cartridge is not


operating properly. A bad printhead is
possible.

BJ cartridge not found error

Blinks in green once and


orange 9 times

7x

The printer cannot detect the BJ cartridge. A


bad printhead is possible.

EEPROM error

Blinks in green once and


orange 10 times

7x

Occurs when the EEPROM checking


function fails during every process.

ROM error

Blinks in green once and


orange 11 times

7x

Occurs when the ROM check during the


initializing operation fails.

RAM error

Blinks in green once and


orange 12 times

7x

Occurs when the RAM check during the


initializing operation fails.

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BJC-55
Error Conditions
Paper pick-up error
Paper delivery error
BJ cartridge check
Cartridge mis-match
No battery error
Low battery error
Failed manual feeding warning
Ink low warning*
Cartridge replacement compulsory completion
error

ERROR LED
(Orange)

POWER
LED
(Green)

Beeper

Light
Light
Light
Light
Light
Light
Blinks
Blinks

Light
Light
Light
Light
Light
Light
Light
Light

1 time
2 times
3 times
4 times
6 times
Long, then Short
1 time
2 times

Blinks

Light

3 times

Low battery warning


Blinks
Light
Waste ink warning
Blinks
Light
Failed battery warning
Blinks
Light
ROM error
Blinks
Blinks
RAM error
Blinks
Blinks
No BJ head error
Blinks
Blinks
HP sensor error
Blinks
Blinks
Waste ink full error
Blinks
Blinks
Internal temperature error
Blinks
Blinks
Print position detection error
Blinks
Blinks
Abnormal temperature rise
Blinks
Blinks
EEPROM error
Blinks
Blinks
Failed recharge circuit error
Blinks
Blinks
*Ink low warning is enabled only when the ink low warning selection is set to ON.
For on the countermeasures when the above errors occur,
Back to Table of Content

4 times
5 times
6 times
1 time
2 times
3 times
4 times
5 times
6 times
7 times
8 times
11 times
12 times

BJC-600, BJC-600e
(User-recoverable error)
Condition
Power ERROR ON LINE COLOR (BK) HQ ( C ) BK ( M ) PLAIN PAPER ( Y )
Paper out / paper jam error

waste ink warning

Ink cartridge check

The corresponding LED blinks.


(Non-user -recoverable errors)
Carriage error

Home Position sensor error

Encoder error

Recovery operation error

Paper feed motor error

CSF sensor error

Internal temperature error

Waste ink full error

(*1) ROM error

(*1) RAM error

GA (Gate array) error

Head error

The corresponding LED lights.


: On O: Off
*1 : The ROM or RAM error may not be displayed
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ENVELOPE THICK

O
O
O
O

BEEPER
Two Beeps
Two Beeps
Two Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps

BJC-6000, BJC-6010
Error State
Paper pick-up error
Paper jam
Ink out
BJ cartridge mis-matched
No BJ cartridge
BJ cartridge error

Light Indicator
Orange
Orange
Orange
Orange
Orange
Orange

Beep
2x
3x
4x
5x
6x
7x

Orange

8x

The calculated amount of waste ink absorbed has reached 95% of the defined
absorbing capacity.

Auto head adjustment error


ROM error
RAM error
EEPROM error
Home position error

Orange
Blinks Orange 1x
Blinks Orange 2x
Blinks Orange 3x
Blinks Orange 4x

9x
10 x
10 x
10 x
10 x

6800
5100

The automatic head position adjustment has failed.


Occurs when the ROM check during the initializing operation fails.
Occurs when the RAM check during the initializing operation fails.
Writing to EEPROM has failed.
Displayed when the home position cannot be detected.

Temperature sensor error

Blinks Orange 5x

10 x

5400

Occurs when the temperature sensor's reading on the control board is irregular.

Waste ink full error

Blinks Orange 6x

10 x

5B00

Occurs when the "total waste ink amount" recorded by the EEPROM exceeds
the prescribed limit.

Head temperature error

Blinks Orange 7x

10 x

5200

Occurs when the temperature of the diode sensor in the BJ cartridge head
exceeds the prescribed level. (A bad printhead is possible.)

Head temp. sensor error

Blinks Orange 8x

10 x

5200

Occurs when the diode sensor in the BJ cartridge head is assessed as irregular.
(A bad printhead is possible.)

Cartridge displaced error

Blinks Orange 9x

10 x

5600

Occurs when the printer does not detect the cartridge. (A bad printhead is
possible.)

No indication
No indication

none
none

5910
5C00

Ink sensor checking during initialization is no good.


Pump sensor checking during initialization is no good.

Waste ink warning

Ink sensor error


Pump sensor error
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Code

Description
Occurs when the paper cannot be fed properly.
Occurs when the printed paper cannot be ejected.
The indicated ink tank is out of ink.
The BJ cartridges are not installed in their correct position.
One or both of the BJ cartridges are not installed.
One or both of the BJ cartridges are defective.

BJC-610
(User-recoverable error)
Condition
Paper out / paper jam error
waste ink warning
Ink cartridge check
(*2) No ink cartridge
Ink Low
(Non-user -recoverable errors)
Carriage error
Home Position sensor error
Encoder error
Recovery operation error
Paper feed motor error
CSF sensor error
Internal temperature error
Waste ink full error
EEPROM error
(*1) ROM error
(*1) RAM error
GA (Gate array) error
Ink Sensor error
Head error

Power ERROR ON LINE


Windows (BK)
720dpi ( C ) HQ ( M ) PLAIN PAPER ( Y )

The corresponding LED lights.

The corresponding LED lights.

The corresponding LED lights.

The corresponding LED lights.


: On O: Off
*1 : The ROM or RAM error may not be displayed
*2: Indicated when there is no ink cartridge, or when the ink cartridge is not removed for transport head cleaning
Back to Table of Content

INK LOW Envelope

O
O
O
O

BEEPER
Two Beeps
Two Beeps
Two Beeps

Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps
Three Beeps

BJC-7000, BJC-7004
Operator Call

Error Indicator

Beeper

Paper-Out or Paper Jam

ON

Twice

No paper loader for feeding (Load the printer with paper, Then press the
RESUME button.) Paper Jam (Remove the jammed paper, then press the
RESUME button.)

Ink-Out Error

ON

3 Times

Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].)

Ink-Out Error

ON

4 Times

Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.)

BJ Cartridge Error

ON

5 Times

BJ Cartridge not installed correctly. (Install BJ cartridge correctly, then press


REPLACE button.)

Waste Ink Alarm *1

ON

6 Times

Waste ink or waste ink optimizer exceeds 95% printer capacity. (Press RESUME
button.)

BJ Cartridge Overheat Error

ON

7 Times

Temperature sensed by diode sensor of print head exceeds prescribed


temperature. (Leave printer idle for a moment, then press RESUME button.)

Error

Description (User Correction)

*1: A waste ink error (Service call) will occur if you continue to use the printer

Error

Service Calls
Error Indicator

Beeper

Description (User Correction)

Print Position Alignment Error

Blinks 2 times
repeatedly

8 Times

Home position not detected during print positions alignment operation.

Home Position Error

Blinks 3 times
repeatedly

8 Times

Home position not detected other than print positions alignment operation.

Purge Error

Blinks 4 times
repeatedly

8 Times

Initial position of purge gear not detected

Sheet Feeder Error

Blinks 5 times
repeatedly

8 Times

Initial position of pickup roller not detected

Printer Temperature Error

Blinks 6 times
repeatedly

8 Times

Printer temperature sensor on carriage board had detected abnormal temperature.

Waste Ink Full Error

Blinks 7 times
repeatedly

8 Times

Waste ink amount of waste ink optimizer amount has reached 100% printer
capacity.

EEPROM Error

Blinks 9 times
repeatedly

8 Times

EEPROM data abnormality.

ROM Error *2

Blinks 10 times
repeatedly

8 Times

Abnormality in sum check of control ROM.

RAM Error *2

Blinks 11 times
repeatedly

8 Times

Abnormality in DRAM read/write check.

Carriage Motor Error

Blinks 12 times
repeatedly

8 Times

Abnormal carriage motor driver temperature.

Paper Feed Motor Error

Blinks 13 times
repeatedly

8 Times

Abnormal paper feed motor driver temperature.

Blinks 14 times
Other hardware error (detected by head temperature sensor, pickup roller sensor,
8 Times
or purge sensor)
Miscellaneous Hardware Error *2 repeatedly
*1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks.
*2: The error man not be detected correctly.
Back to Table of Content

BJC-7000, BJC-7004
Operator Call

Error Indicator

Beeper

Paper-Out or Paper Jam

ON

Twice

No paper loader for feeding (Load the printer with paper, Then press the
RESUME button.) Paper Jam (Remove the jammed paper, then press the
RESUME button.)

Ink-Out Error

ON

3 Times

Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].)

Ink-Out Error

ON

4 Times

Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.)

BJ Cartridge Error

ON

5 Times

BJ Cartridge not installed correctly. (Install BJ cartridge correctly, then press


REPLACE button.)

Waste Ink Alarm *1

ON

6 Times

Waste ink or waste ink optimizer exceeds 95% printer capacity. (Press RESUME
button.)

BJ Cartridge Overheat Error

ON

7 Times

Temperature sensed by diode sensor of print head exceeds prescribed


temperature. (Leave printer idle for a moment, then press RESUME button.)

Error

Description (User Correction)

*1: A waste ink error (Service call) will occur if you continue to use the printer

Error

Service Calls
Error Indicator

Beeper

Description (User Correction)

Print Position Alignment Error

Blinks 2 times
repeatedly

8 Times

Home position not detected during print positions alignment operation.

Home Position Error

Blinks 3 times
repeatedly

8 Times

Home position not detected other than print positions alignment operation.

Purge Error

Blinks 4 times
repeatedly

8 Times

Initial position of purge gear not detected

Sheet Feeder Error

Blinks 5 times
repeatedly

8 Times

Initial position of pickup roller not detected

Printer Temperature Error

Blinks 6 times
repeatedly

8 Times

Printer temperature sensor on carriage board had detected abnormal temperature.

Waste Ink Full Error

Blinks 7 times
repeatedly

8 Times

Waste ink amount of waste ink optimizer amount has reached 100% printer
capacity.

EEPROM Error

Blinks 9 times
repeatedly

8 Times

EEPROM data abnormality.

ROM Error *2

Blinks 10 times
repeatedly

8 Times

Abnormality in sum check of control ROM.

RAM Error *2

Blinks 11 times
repeatedly

8 Times

Abnormality in DRAM read/write check.

Carriage Motor Error

Blinks 12 times
repeatedly

8 Times

Abnormal carriage motor driver temperature.

Paper Feed Motor Error

Blinks 13 times
repeatedly

8 Times

Abnormal paper feed motor driver temperature.

Blinks 14 times
Other hardware error (detected by head temperature sensor, pickup roller sensor,
8 Times
or purge sensor)
Miscellaneous Hardware Error *2 repeatedly
*1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks.
*2: The error man not be detected correctly.
Back to Table of Content

BJC-80
ERROR STATE

ERROR/POWER LED

BEEP

DESCRIPTION

Paper pick-up error

ON/ON

1x

Paper jam

ON/ON

2x

Occurs when the printed paper cannot be ejected.

BJ cartridge check

ON/ON

3x

Occurs when the BJ cartridge is not installed.

Cartridge mode mismatch

ON/ON

4x

Occurs when the data in the host computer does not match with that of the
installed cartridge.

Occurs when the paper cannot be fed properly.

Ink low warning

BLINKS/ON

1x

Displayed when ink low warning function is enabled. Occurs when the
calculated ink consumption exceeds the maximum value in EEPROM. The
cartridge may be out of ink. Replace the ink cartridge and reset the ink low
warning by re-installing the printhead.

Cartridge displaced error

BLINKS/ON

2x

Occurs when the printer does not detect the cartridge. (A bad printhead is
possible.)

Low battery warning

BLINKS/ON

3x

Occurs when the input voltage is 11.1 to 11.8 VDC. Normal voltage is 13VDC
+2.5VDC -1.5VDC.

Waste ink warning

BLINKS/ON

4x

Occurs when the remaining capacity of the absorber is 1%. Press RESUME to
recover. Waste ink full error may occur soon.

ROM error

BLINKS/BLINKS

1x

Occurs when the ROM check during the initializing operation fails.

RAM error

BLINKS/BLINKS

2x

Occurs when the RAM check during the initializing operation fails.

No head installation error

BLINKS/BLINKS

3x

Occurs when the printer does not detect the cartridge in a position other than BJ
cartridge removal position. (A bad printhead is possible.)

Home position error

BLINKS/BLINKS

4x

Displayed when the home position cannot be detected.

Waste ink full error

BLINKS/BLINKS

5x

Occurs when the "total waste ink amount" recorded by the EEPROM exceeds
the prescribed limit.

Temperature sensor error

BLINKS/BLINKS

6x

Occurs when the temperature sensor's reading on the control board is irregular.

Print position correction error

BLINKS/BLINKS

7x

Occurs when the print position correction cannot be detected. (Irregularity in


the carriage movement.)

Head temperature error

BLINKS/BLINKS

8x

Occurs when the temperature of the diode sensor in the BJ cartridge head
exceeds the prescribed level. (A bad printhead is possible.)

Head temp. sensor error

BLINKS/BLINKS

9x

Occurs when the diode sensor in the BJ cartridge head is assessed as irregular.
(A bad printhead is possible.)

EEPROM error

BLINKS/BLINKS

11 x

Occurs when the EEPROM checking function fails during every process.

Low battery error (w/AC adapter or battery)

BLINKS/BLINKS

Long, short

Back to Table of Contents

Occurs when the input voltage is incorrect. (The power adapter or battery may
be bad.)

BJC-8000
Error

Operator Call
Error Indicator

Description (User Correction)

Beeper

Paper-Out or Paper Jam

ON

Twice

No paper loader for feeding (Load the printer with paper, Then press the RESUME
button.) Paper Jam (Remove the jammed paper, then press the RESUME button.)

Ink-Out Error
Ink-Out Error

ON
ON

3 Times
4 Times

Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].)
Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.)

BJ Cartridge Error

ON

5 Times

BJ Cartridge not installed correctly. (Install BJ cartridge correctly, then press REPLACE
button.)

Waste Ink Alarm *1

ON

6 Times

Waste ink or waste ink optimizer exceeds 95% printer capacity. (Press RESUME button.)

BJ Cartridge Overheat Error

ON

7 Times

Temperature sensed by diode sensor of print head exceeds prescribed temperature. (Leave
printer idle for a moment, then press RESUME button.)

*1: A waste ink error (Service call) will occur if you continue to use the printer

Error

Service Calls
Error Indicator

Beeper

Description (User Correction)

Print Position Alignment Error

Blinks 2 times
repeatedly

8 Times

Home position not detected during print positions alignment operation.

Home Position Error

Blinks 3 times
repeatedly

8 Times

Home position not detected other than print positions alignment operation.

Purge Error

Blinks 4 times
repeatedly

8 Times

Initial position of purge gear not detected

Sheet Feeder Error

Blinks 5 times
repeatedly

8 Times

Initial position of pickup roller not detected

Printer Temperature Error

Blinks 6 times
repeatedly

8 Times

Printer temperature sensor on carriage board had detected abnormal temperature.

Waste Ink Full Error

Blinks 7 times
repeatedly

8 Times

Waste ink amount of waste ink optimizer amount has reached 100% printer capacity.

EEPROM Error

Blinks 9 times
repeatedly

8 Times

EEPROM data abnormality.

ROM Error *2

Blinks 10 times
repeatedly

8 Times

Abnormality in sum check of control ROM.

RAM Error *2

Blinks 11 times
repeatedly

8 Times

Abnormality in DRAM read/write check.

Carriage Motor Error

Blinks 12 times
repeatedly

8 Times

Abnormal carriage motor driver temperature.

Paper Feed Motor Error

Blinks 13 times
repeatedly

8 Times

Abnormal paper feed motor driver temperature.

Blinks 14 times
Other hardware error (detected by head temperature sensor, pickup roller sensor, or purge
8 Times
sensor)
Miscellaneous Hardware Error *2 repeatedly
*1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks.
*2: The error man not be detected correctly.
Back to Table of Content

BJC-8200, S800
Error State
Paper feed error
Paper jam error
Ink out error
BJ cartridge not-installed

Error Light Indicator


Orange
Orange
Orange
Orange

Beep
2x
3x
4x
5x

BJ cartridge mis-installed

Orange

6x

The scanner cartridge is incorrectly installed for printing or the BJ


cartridge is installed for scanning.

BJ cartridge error

Orange

7x

Heater resistance value (rank) of the BJ cartridge is wrong.

Waste ink full warning

Orange

8x

The amount (stored in EEPROM) of waste ink absorbed has


reached 95% of the defined capacity.

Carriage error
Purge error

Blinks Orange 2 x
Blinks Orange 4 x

10 x
10 x

5100
5C00

Incorrect carriage position or speed.


Purge sensor cannot detect the cam flag correctly.

ASF sensor error

Blinks Orange 5 x

10 x

5700

Auto-sheet Feeder cannot detect the pick-up roller flag correctly.

Temperature sensor error

Blinks Orange 6 x

10 x

5400

The temperature inside the printer increases abnormally when


the scanner cartridge is installed.

Waste ink full error

Blinks Orange 7 x

10 x

5B00

The data (stored in EEPROM) representing the amount of the


waste ink absorbed exceeds 100% of the defined capacity.

Head temperature error

Blinks Orange 8 x

10 x

5200

EEPROM error
ROM error
RAM error
Other hardware error

Blinks Orange 9 x
Blinks Orange 10 x
Blinks Orange 11 x
Blinks Orange 12 x

10 x
10 x
10 x
10 x

6800
6100
6300
6500

Back to Table of Content

Code

Description
Paper feed operation fails to feed paper.
Paper ejection doesn't occur. Feeding over 23 inches.
One of the ink tanks is out of ink.
The BJ cartridge is not installed.

The internal temperature of the BJ cartridge is too high


(exceeding 90 C).
EEPROM sum check value at soft power-on does not match the
pre-fined value.
ROM checking during initialization is no good.
RAM checking during initialization is no good.
Another internal error has occurred.

BJC-85, BJC-85W
Error Condition State
Recoverable by Customer
Paper pick-up error
Paper delivery error
BJ cartridge check
Cartridge mis-match
Ink low warning
Cartridge replacement compulsory
Completion warning
Low battery warning
Waste ink warning
Low battery error (with battery)
Unrecoverable by customers
ROM error
RAM error
No head installation error
HP sensor error
Waste ink full error
Internal temperature error
Print position detection error
Abnormal temperature rise error
EEPROM error
Low battery error (with AC adaptor)
Back to Table of Content

Error LED
(Orange)

Power LED
(Green)

Beeper

Light
Light
Light
Light
Blinks
Blinks

Light
Light
Light
Light
Light
Light

Once
Twice
3 times
4 times
Twice
3 times

Blinks
Blinks
Blinks

Light
Light
Blinks

4 times
5 times
Long, then short

Blinks
Blinks
Blinks
Blinks
Blinks
Blinks
Blinks
Blinks
Blinks
Blinks

Blinks
Blinks
Blinks
Blinks
Blinks
Blinks
Blinks
Blinks
Blinks
Blinks

Once
Twice
3 times
4 times
5 times
6 times
7 times
8 times
11 times
Long, then short

i320
Operator Call Error (Orange LED blinking)

LED Display

Content

Corrective Action
Set the paper, and press the RESUME button to feed the
paper.

Blinking 2 times

Paper out

Blinking 3 times

Paper Jam

Remove the jammed paper, and press the RESUME button.

Blinking 6 times

No cartridge installed
Cartridge installed improperly (Cartridge
EEPROM data is abnormal)
Waste ink full or platen waste ink full warning
(Approx. 95% of acceptable amount)

Install the cartridge, and close the access cover.


Re-install the cartridge properly, or power off and on the
printer with the cartridge installed.

Blinking 7 times
Blinking 8 times

Press the RESUME button

Service Call Error (Orange and Green LEDs cyclical blinking)

LED Display
Blinking 2 times
Blinking 6 times
Blinking 7 times
Blinking 8 times
Blinking 9 times
Blinking 10 times

Content
Carriage Error
Internal temperature abnormal error
Waste ink full or platen waste ink full error
Abnormal temperature rise
EEPROM error
No cartridge installed detection excluding the
case of cartridge replacement (During printing)

Back to Table of Content

Corrective Action
Replace the printer as it has failed.
Replace the printer as it has failed.
Replace the printer as it has failed.
Replace the printer as it has failed.
Replace the printer as it has failed.
Replace the printer as it has failed.

i470D
User Recoverable Error
LED Blinking in
Orange
Panel display
2 times

301

Error Code
1000

Error
No Paper

3 times

302

1300

Paper Jam

6 times

402

1401

7 times

403

1405

The print head is not installed


The print head is not installed
properly.(EEPROM data of the print head
is faulty.)

8 times

11 times

202

611

612

Solution
Set the paper, and press the Resume/Cancel Button
Remove the jammed paper, and press the
resume/Cancel button. If the error is not resolved, check
that no foreign material is inside the printer.
Install the print head, and close the access cover.
Re-install the print head, or with the print head installed,
turn the printer off and on. If the error is not resolved,
replace the print head.

1700

Warning: The waste ink absorber becomes Pressing the Resume/Cancel button will exit the error.
almost full (to approx. 95% to 100% of the (The waste ink absorbers full error occurs at 100%
maximum capacity).
capacity, making it impossible to perform printing.

2001

Digital camera transmission time-out error


(When the printer cannot communicate
Disconnect the USB cable to the digital camera, and
with a digital camera, the time-out error
press the Resume/Cancel button.
occurs.)

2001

Digital camera non-supporting device error


(When a digital camera or device other
Disconnect the USB cable, and press the
than a digital camera, not supporting Direct
Resume/Cancel button.
Printing is connected to the printer with the
USB cable, the error occurs.)

*1: The error code is stored in the operator / service call history of the EEPROM information

User Unrecoverable Error


LED alternate
blinking in Orange Panel display
and Green

Error Code

Error

2 times

802

5100

Carriage error

4 times

804

5C00

Purge unit error

6 times

806

5400

Internal temperature error

7 times

807

5B00

Waste ink absorber full error

8 times
9 times
Lights in orange

808
809
No display

5200
6800
6800

Print head temperature rise error

Back to Table of Content

Solution
1. Check that no foreign material is inside the printer. 2.
Replace the timing slit strip film.
3.
Replace the purge ass'y
4. Replace the logic board ass'y.
1. Check that no foreign material is inside the printer. 2.
Replace the purge ass'y
3.
Replace the logic board.
1. Turn the printer off, and after a short period of time,
turn the printer on again.
2. Replace the logic board ass'y.
1. Replace the ink absorbers
2. Replace the logic board ass'y.
1. Turn the printer off, and after a short p

i550
Operator Call Error

Orange Flash (Error


Code)

Error description

Action

Assembly/Disassembly
precaution

Adjustment

2 (1000)

No paper error

Set paper and press RESUME key

3 (1300)

Paper jam error

Remove paper and press RESUME Be careful that spurs do not come
key
off when removing paper E4

4 (1601, 1611, 1612,


1613, 1634 *1, 1635 *1)

No ink error

Replace and set ink tank(s)

Be careful of ink stains

6 (1401)

No cartridge error

Install head or replace head/logic


board/carriage

Be careful of ink stains / Be


careful of electrostatic damage

Set waste ink counter (see 3.2.1.)*1 /


Set destination (see 3.3.2)

7 (1403, 1405, 1485 *1)

Cartridge error

Replace head/carriage/logic board

Be careful of ink stains / Be


careful of electrostatic damage

Set waste ink counter (see 3.2.1.)*1 /


Set destination (see 3.3.2)

8 (1700)

Waste ink full warning

Replace the ink absorber

Be careful of ink stains / Be


careful of electrostatic damage

Clear EEPROM (see 3.2.2)

*1: i950 only


Service Call Error
Cyclical Flash (Error
Code)

Error description

Action

Assembly/Disassembly
precaution

Adjustment

CR error

Be careful of electrostatic damage


Apply grease (see 3.2.3) / Set waste
Replace code strip/carriage unit/ logic / Do not loosen or remove res
ink counter (see 3.2.1)*2 / Set
screws / There must be no grease
board
destination (see 3.3.2)
on code strip

3 (6000)

LF error

Replace code wheel / LF encoder


unit / logic board

4 (5C00)

Recovery system error Replace purge unit / logic board

Be careful of ink stains / Be


careful of electrostatic damage

Set waste ink counter (see 3.2.1)*2 /


Set destination (see 3.3.2)

6 (5400)

Internal temperature
error *1

Replace logic board

Be careful of electrostatic damage

Set waste ink counter (see 3.2.1)*2 /


Set destination (see 3.3.2)

Replace waste ink absorber / logic


board

Be careful of ink stains / Be


careful of electrostatic damage /
Do not loosen or remove res
screws

Clear EEPROM (see 3.2.2) / Set


waste ink counter (see 3.2.1) *2 / Set
destination (see 3.3.2)

2 (5100)

Be careful of electrostatic damage


Apply grease (see 3.2.3) / Set waste
/ Do not loosen or remove res
ink counter (see 3.2.1)*2 / Set
screws / There must be no grease
destination (see 3.3.2)
on code strip

7 (5B00)

Waste ink full error

8 (5200)

Head overheating error Replace print head / logic board

Be careful of ink stains / Be


careful of electrostatic damage

Set waste ink counter (see 3.2.1)*2 /


Set destination (see 3.3.2)

9 (6800)

EEPROM error

Be careful of electrostatic damage

Set waste ink counter (see 3.2.1)*2 /


Set destination (see 3.3.2)

Replace logic board

10 (6100)

ROM error *2

Replace logic board

Be careful of electrostatic damage

Set waste ink counter (see 3.2.1)*2 /


Set destination (see 3.3.2)

11 (6300)

RAM error *2

Replace logic board

Be careful of electrostatic damage

Set waste ink counter (see 3.2.1)*2 /


Set destination (see 3.3.2)

13

Other hardware error *2 Replace print head / logic board

Be careful of ink stains / Be


careful of electrostatic damage

Set waste ink counter (see 3.2.1)*2 /


Set destination (see 3.3.2)

LED ON*1 (6800)

RAM error *2

Be careful of electrostatic damage

Set waste ink counter (see 3.2.1)*2 /


Set destination (see 3.3.2)

*1:i550 / i850 only


*2: i950 only
Back to Table of Content

Replace logic board

i560
Operator Call Error

Orange Flash (Error Code)

Error description

Action

Assembly/Disassembly precaution

Adjustment

2 (1000)

No paper error

Set paper and press RESUME key

3 (1300)

Paper jam error

Remove paper and press RESUME Be careful that spurs do not come off when
key
removing paper E4

4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1)

No ink error

Replace and set ink tank(s)

Be careful of ink stains

6 (1401)

No cartridge error

Install head or replace head/logic


board/carriage

Be careful of ink stains / Be careful of


electrostatic damage

Set waste ink counter (see 3.2.1.)*1 /


Set destination (see 3.3.2)

7 (1403, 1405, 1485 *1)

Cartridge error

Replace head/carriage/logic board

Be careful of ink stains / Be careful of


electrostatic damage

Set waste ink counter (see 3.2.1.)*1 /


Set destination (see 3.3.2)

8 (1700)

Waste ink full warning Replace the ink absorber

Be careful of ink stains / Be careful of


electrostatic damage

Clear EEPROM (see 3.2.2)

*1: i950 only


Service Call Error
Cyclical Flash (Error Code)
2 (5100)

3 (6000)
4 (5C00)
6 (5400)

Error description

Action

Assembly/Disassembly precaution
Be careful of electrostatic damage / Do not loosen
CR error
or remove res screws / There must be no grease
on code strip
Be careful of electrostatic damage / Do not loosen
Replace code wheel / LF encoder unit /
LF error
or remove res screws / There must be no grease
logic board
on code strip
Be careful of ink stains / Be careful of electrostatic
Recovery system error Replace purge unit / logic board
damage
Internal temperature
Replace logic board
Be careful of electrostatic damage
error *1
Replace code strip/carriage unit/ logic
board

Replace waste ink absorber / logic


board

7 (5B00)

Waste ink full error

8 (5200)

Head overheating error Replace print head / logic board

9 (6800)

EEPROM error

Replace logic board

10 (6100)

ROM error *2

Replace logic board

11 (6300)

RAM error *2

Replace logic board

13

Other hardware error *2 Replace print head / logic board

LED ON*1 (6800)

RAM error *2

*1:i550 / i850 only


*2: i950 only
Back to Table of Content

Replace logic board

Adjustment
Apply grease (see 3.2.3) / Set waste ink
counter (see 3.2.1)*2 / Set destination (see
3.3.2)
Apply grease (see 3.2.3) / Set waste ink
counter (see 3.2.1)*2 / Set destination (see
3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set
destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set
destination (see 3.3.2)
Clear EEPROM (see 3.2.2) / Set waste ink
Be careful of ink stains / Be careful of electrostatic
counter (see 3.2.1) *2 / Set destination (see
damage / Do not loosen or remove res screws
3.3.2)
Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set
damage
destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set
Be careful of electrostatic damage
destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set
Be careful of electrostatic damage
destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set
Be careful of electrostatic damage
destination (see 3.3.2)
Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set
damage
destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set
Be careful of electrostatic damage
destination (see 3.3.2)

i70
Operator Call Error (by LED Blinking in Orange)
Error
LED Blinking in Orange
2 times
No paper
Paper jam
3 times
6 times
The print head is not installed
The print head is not installed properly. (EEPROM
7 times
data of the print head is faulty.)
Warning: The waste ink absorber become almost
full (to approx. 95% of the maximum capacity).
8 times
The black os color ink tank is not installed, or not
installed properly.

Solution
Set the paper, and press the RESUME/Cancel button.
Remove the jammed paper, and press the RESUME/Cancel
button.
Install the print head, and close the print head cover.
Re-install the print head, to with the print head installed, turn
off and on.
Pressing the RESUME/ Cancel button will exit the error, and
enable printing, In repair servicing replace the 4-item set of
the drain pack ass'y (QL2-0194) and the 3 ink absorbers
(QC1-1210/1211/1212) at the same time.
Install both the black and color ink tanks. If they are installed,
reset them properly.

Remarks

The service call error, indication the waste ink


absorber is full, is likely to occur soon.

If the error persists after the ink tanks are seated


properly, the ink tank sensor is likely to be faulty.

9 times
Low battery
10 times

Charge the battery, or connect the AC adaptor to resume


printing

Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange.)
LED alternate blinking in orange and
Error
Solution
green
2 times
Carriage error
Replace the logic board ass'y* or print unit; or clean the
encoder strip
Replace the print unit
4 times
Purge unit error
Replace the print unit
6 times
Internal temperature error
7 times
Waste ink absorber full
Pressing the RESUME/ Cancel button will exit the error, and
enable printing, In repair servicing replace the 4-item set of
the drain pack ass'y (QL2-0194) and the 3 ink absorbers
(QC1-1210/1211/1212) at the same time.**
Replace the print head, or the logic board ass'y*
8 times
Print head temperature rise error
Replace the Logic board ass'y*
9 times
EEPROM error
Replace the Logic board ass'y*
RAM error
Light in orange

Remarks

* As the waste ink counter is reset when the logic board ass'y is replace, also replace the 1-item set of the frain pack ass'y(QL2-0194) and the 3 ink absorbers (QC1-1210/1211/1212) at the same time
** The waste sin absorber full error occurs when either the main waste ink absorber (drain pack ass'y) or the borderless printing waste ink absorber (ink absorber) becomes full. For this reason, all the waste ink absorbers should be replaced ant the same times.
Warnings

(1) Printer (no LED indications)


Displayed warning
Low black ink warning 1 (About half of
the full amount remains.)
Low color ink warning 1 (About half of the
full amount remains.)
Low black ink warning 2 (Little ink
remains."!")
Low color ink warning 2 (Little ink
remains "!")
Low black ink warning 3 (An unknown
amount remains. "?")
Low color ink warning 3 (An unknown
amount remains. "?")
Print head temperature rise warning

Remarks
The status is displayed on the monitor of the
computer connected to the printer.*
The status is displayed on the monitor of the
computer connected to the printer.*
The status is displayed on the monitor of the
computer connected to the printer.*
The status is displayed on the monitor of the
computer connected to the printer.*
The status is displayed on the monitor of the
computer connected to the printer.*
The status is displayed on the monitor of the
computer connected to the printer.*
If the print head temperature is high when the print
head cover is opened, the warning is displayed.**
When the print head temperature falls, the warning
is released.
Protection of excess fise of the print head If the print head temperature exceeds the specified
temperature
limit, a Wait is inserted during printing.
The status is displayed (except under Windows
Battery low warning
95/98/Me) on the monitor of the computer
connected to the printer, and the warning is
indicated by the battery charger LED.

* Only when the remaining ink amount detection function is enabled. (When it is disabled, there is not status displayed.)
** At the warning, the carriage dose not move to the ink tank replacement position when the print head cover is opened.
(2) Battery charge (indicated by the lighting/blinking of the charger's 3 green LEDs)
LED Status
Warning
3 LED's light during use of the printer.
Sufficient battery power.
2 LED's light during use of the printer
Some battery power used
1 LED lights during use of the printer
Warning of remaining battery power
1 LED blinks during use of the printer
Low battery error
3 LED's blinks sequentially during use of The battery power is being checked
the printer
3 LED's blinks during charging
Charging not sufficient
3 LED's light during charging
Charging almost completed (not full)
2 LED's at both ends blink alternately
2 LED's at either end and at the center
blink alternately

Return to Table of Content

The battery is faulty


Out of the specified operating environment
temperature range (5 to 35C) high temperature of
the battery pack, faulty battery, or faulty battery
charger

Remarks

The battery needs to be charged


The battery needs to be charged. On the printer, the LED
blinks in orange 10 times

When the battery is fully charged, the 3 LED's are


extinguished
Replace the battery pack
Use the unit in the specified temperature (5 to 35C), remove
the AC adaptor and wait for a while, replace the battery pack,
of replace the battery charger

i850
Operator Call Error

Orange Flash (Error Code)

Error description

Action

Assembly/Disassembly precaution

Adjustment

2 (1000)

No paper error

Set paper and press RESUME key

3 (1300)

Paper jam error

Remove paper and press RESUME key

Be careful that spurs do not come off when


removing paper E4

4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1)

No ink error

Replace and set ink tank(s)

Be careful of ink stains

6 (1401)

No cartridge error

Install head or replace head/logic


board/carriage

Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1.)*1 / Set destination
damage
(see 3.3.2)

7 (1403, 1405, 1485 *1)

Cartridge error

Replace head/carriage/logic board

Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1.)*1 / Set destination
damage
(see 3.3.2)

8 (1700)

Waste ink full warning Replace the ink absorber

Be careful of ink stains / Be careful of electrostatic


Clear EEPROM (see 3.2.2)
damage

*1: i950 only


Service Call Error
Cyclical Flash (Error Code)

Error description

Action

Assembly/Disassembly precaution

Adjustment

Be careful of electrostatic damage / Do not loosen


Apply grease (see 3.2.3) / Set waste ink counter (see
or remove res screws / There must be no grease
3.2.1)*2 / Set destination (see 3.3.2)
on code strip

2 (5100)

CR error

Replace code strip/carriage unit/ logic


board

3 (6000)

LF error

Be careful of electrostatic damage / Do not loosen


Apply grease (see 3.2.3) / Set waste ink counter (see
Replace code wheel / LF encoder unit /
or remove res screws / There must be no grease
3.2.1)*2 / Set destination (see 3.3.2)
logic board
on code strip

4 (5C00)

Recovery system
error

Replace purge unit / logic board

Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set destination
damage
(see 3.3.2)

6 (5400)

Internal temperature
error *1

Replace logic board

Be careful of electrostatic damage

7 (5B00)

Waste ink full error

Replace waste ink absorber / logic board

Be careful of ink stains / Be careful of electrostatic Clear EEPROM (see 3.2.2) / Set waste ink counter
damage / Do not loosen or remove res screws
(see 3.2.1) *2 / Set destination (see 3.3.2)

8 (5200)

Head overheating
error

Replace print head / logic board

Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set destination
damage
(see 3.3.2)

9 (6800)

EEPROM error

Replace logic board

Be careful of electrostatic damage

Set waste ink counter (see 3.2.1)*2 / Set destination


(see 3.3.2)

10 (6100)

ROM error *2

Replace logic board

Be careful of electrostatic damage

Set waste ink counter (see 3.2.1)*2 / Set destination


(see 3.3.2)

11 (6300)

RAM error *2

Replace logic board

Be careful of electrostatic damage

Set waste ink counter (see 3.2.1)*2 / Set destination


(see 3.3.2)

13

Other hardware error


Replace print head / logic board
*2

Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set destination
damage
(see 3.3.2)

LED ON*1 (6800)

RAM error *2

Be careful of electrostatic damage

*1:i550 / i850 only


*2: i950 only
Back to Table of Content

Replace logic board

Set waste ink counter (see 3.2.1)*2 / Set destination


(see 3.3.2)

Set waste ink counter (see 3.2.1)*2 / Set destination


(see 3.3.2)

i9100
Error State

Paper feed error

Paper Jam error

No ink error (BK,Y,M,C)

Print head not properly


installed

Carriage error

Waste-ink warning

CR error

Light Indicator

Code

2 Orange Blinks

<Cause>:1) No paper was loaded. 2) During feeding,


the paper did not reach the paper-end sensor. 3) During
feeding, the paper's bottom edge missing the paper-end
sensor. 4) The ASF sensor did not return to its initial
1000
position and the paper-end sensor concluded that there
was not paper.(ASF motor may be out of sync.)
<Suspect Parts> Paper feed section, Sheet feeder unit,
Paper-end Sensor, Logic Board

3 Orange Blinks

<Cause> 1) The paper-end sensor still detects the


presence of paper even after 23 inches of paper
ejection operation. 2) The ASF sensor did not return to
its initial position and the paper-end sensor concluded
1300
that there was no paper. (Out of sync.) 3) During paper
feeding abnormal timing caused the paper-end sensor
to still detect paper. <Suspect Parts> Paper feed
section, paper-end sensor, Logic Board

4 Orange Blinks

1600,
1601, <Cause> 1) The respective ink tank has run out of ink
1611, (in both the tank and the sponge) <Suspect Parts> Ink
1612, tank
1613

6 Orange Blinks

<Cause> Printing, cleaning etc. attempted while head is


1401 not properly installed. <Suspect Parts> Print head,
Carriage unit.

7 Orange Blinks

1402,
1403,
1405
1485

8 Orange Blinks

<Cause> The total waste ink count recorded in the


1700 EEPROM exceeded 95% of the Value stipulated as
"Full". <Suspect Part> Ink absorber, Logic board

2 toggle blinks
Orange/Green

Description

<Cause> 1) The print head temperature (output of the


diode sensor in the head) is closed to the threshold. 2)
Print head internal EEPROM checksum error. <Suspect
Part> Print head

<Cause> Abnormal carriage encoder signal. <Suspect


5100 part> Encoder film, carriage unit, Logic board, flexible
cable.

LF error

3 toggle blinks
Orange/Green

6000

<Cause> Abnormal LF encoder signal. <Suspect Part>


Encoder film, carriage unit, Logic board, flexible cable.

Purge sensor error

4 toggle blinks
Orange/Green

5C00

<Cause> At the sensor's ON timing it turns OFF, Green


or vice versa. <Suspect Part> Purge unit, Logic board

Abnormal internal
temperature error

6 toggle blinks
Orange/Green

<Cause> The Temperature sensor on the logic board is


5400 abnormal (disconnected etc.) <Suspect Part> Logic
board

Waste-ink full error

7 toggle blinks
Orange/Green

5B00

Abnormal head
temperature error

8 toggle blinks
Orange/Green

<Cause> The head temperature (output of the diode


5200 sensor in the head) is close to the threshold. <Suspect
Part> Print head, Logic board

EEPROM error

9 toggle blinks
Orange/Green

<Cause> An error occurred while writing to the


6800 EEPROM. Checksum error (at soft power ON)
<Suspect Part> Logic board

ROM error

10 toggle blinks
Orange/Green

<Cause> ROM check error (at hard power ON).


6100 Checksum error (at soft power ON) <Suspect Part>
Logic board

RAM error

11 toggle blinks
Orange/Green

<Cause> DRAM check error (at hard power ON).


6300 S900/S820 display the error at soft power ON.
<Suspect Part> Logic board

Ink sensor error

6500 error

No indication

12 toggle blinks
Orange/Green

<Cause> The waste-ink absorber has reached 100%


capacity. <Suspect Part> Ink absorber, Logic board

___

<Cause> The no-ink indication is given while there is


still ink. External noise (light) has affected inr ink sensor.
<Suspect Part> Logic board, ink sensor, ink tanks.

___

<Cause> When the CPU malfunctions due to an


unknown cause, the CPU makes illegal access and runs
aberrantly, resulting in a hardware error. In this case, as
the printer cannot continue operations, the printer is
powered off. When the printer is powered on the next
time, the error is displayed. Eg. One cause on this error
may be the head error.

4300 error

Back to Table of Content

___

___

<Cause> When the communication between the engine


ROM and Photo Direct Printing ROM are not properly
conducted, this error will occur. Test the logic board.

i950
Operator Call Error

Orange Flash (Error Code)

Error description

Action

Assembly/Disassembly precaution

Adjustment

2 (1000)

No paper error

Set paper and press RESUME key

3 (1300)

Paper jam error

Remove paper and press RESUME


Be careful that spurs do not come off when removing paper E4
key

4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1)

No ink error

Replace and set ink tank(s)

Be careful of ink stains

6 (1401)

No cartridge error

Install head or replace head/logic


board/carriage

Be careful of ink stains / Be careful of electrostatic damage

Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)

7 (1403, 1405, 1485 *1)

Cartridge error

Replace head/carriage/logic board

Be careful of ink stains / Be careful of electrostatic damage

Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)

8 (1700)

Waste ink full warning

Replace the ink absorber

Be careful of ink stains / Be careful of electrostatic damage

Clear EEPROM (see 3.2.2)

Action
Replace code strip/carriage unit/ logic
board
Replace code wheel / LF encoder unit /
logic board
Replace purge unit / logic board
Replace logic board
Replace waste ink absorber / logic
board
Replace print head / logic board
Replace logic board
Replace logic board
Replace logic board
Replace print head / logic board
Replace logic board

Assembly/Disassembly precaution
Be careful of electrostatic damage / Do not loosen or remove res
screws / There must be no grease on code strip
Be careful of electrostatic damage / Do not loosen or remove res
screws / There must be no grease on code strip
Be careful of ink stains / Be careful of electrostatic damage
Be careful of electrostatic damage
Be careful of ink stains / Be careful of electrostatic damage / Do not
loosen or remove res screws
Be careful of ink stains / Be careful of electrostatic damage
Be careful of electrostatic damage
Be careful of electrostatic damage
Be careful of electrostatic damage
Be careful of ink stains / Be careful of electrostatic damage
Be careful of electrostatic damage

Adjustment
Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set
destination (see 3.3.2)
Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set
destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
Clear EEPROM (see 3.2.2) / Set waste ink counter (see 3.2.1) *2 / Set
destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)

*1: i950 only


Service Call Error
Cyclical Flash (Error Code)

Error description

2 (5100)

CR error

3 (6000)

LF error

4 (5C00)
6 (5400)

Recovery system error


Internal temperature error *1

7 (5B00)

Waste ink full error

8 (5200)
9 (6800)
10 (6100)
11 (6300)
13
LED ON*1 (6800)
*1:i550 / i850 only
*2: i950 only

Head overheating error


EEPROM error
ROM error *2
RAM error *2
Other hardware error *2
RAM error *2

Back to Table of Content

S450
User-Recovery Errors
Indicator Blinking

Error Description code

Probable Cause and Suspected Parts

Paper feed error

Cause: Paper feed does not work even when the paper
feed operation is attempted. Suspect: Paper feed section,
paper-end sensor, control board.

3 Times in orange *1

Paper jam error

Cause: The paper is not ejected, even when the paper


ejection operation is attempted 23 inches.
Suspect: Paper feed section, paper-end sensor, control
board.

4 Times in orange *1

Out of ink error

Cause: No ink in the respective ink tank (ink compartment


and sponge).
Suspect: Ink tank.

5 Times in orange *1

Cartridge installation error

Cause: The wrong cartridge (BJ cartridge or scanner


cartridge) is installed in the carriage for printing or
scanning.
Suspect: BJ
cartridge, scanner cartridge.

6 Times in orange *1

No-cartridge error

Cause: No cartridge has been installed. Suspect:

Cartridge error

Cause: The cartridge installed is defective. Suspect: BJ


cartridge

8 Times in orange *1

Waste-ink warning

Cause: The total waste-ink count recorded in the


EEPROM exceeds 95% of the stipulated amount indicating
waste-ink full.
Suspect: Waste-ink
absorber, control board.

9 Times in orange *1

Auto Print Position Adjustment

Cause: Auto head position adjustment problem occurred.


Suspect: BJ cartridge, ink tank, printing position sensor,
control board, carriage ribbon cable.

2 Times in orange *1

7 Times in orange *1

*1: User-recoverable errors are indicated by the specified


number of blinks in orange, followed by a long blink in
green, repeated.
Non User-Recoverable Error
1 time orange / green

ROM error

Cause: ROM check failed during initialization. Suspect:


ROM, control board

2 time orange / green

RAM error

Cause: RAM check failed during initialization. Suspect:


DRAM, MPU, and print controller, control board

3 time orange / green

6800 EEPROM error

Cause: EEPROM cannot be written to properly.


Suspect: EEPROM, MPU and print controller, control
board

4 time orange / green

5100 Home position error

Cause: The carriage's home position cannot be detected


because the home position sensor is faulty (disconnected,
etc)
Suspect:
Home position sensor, purge unit, carriage motor, paper
feed motor, control board, carriage ribbon cable, carriage
board, DC cable.

5 time orange / green

5400 Internal temperature sensor error

Cause: The temperature sensor (TH501) on the control


board is faulty (disconnected, etc..).
Suspect: Thermostat, control board

6 time orange / green

5B00 Waste ink-full error

Cause: The waste-ink absorber reached 100% of the


waste-ink capacity.
Suspect:
Waste- ink absorber, control board. Solution: Reset the
EEPROM, replace waste-ink absorber, replace control
board.

7 time orange / green

5200 Abnormal print head temperature error

Cause: The print head's temperature is abnormally high.


Suspect: BJ cartridge, control board, no ink in ink tank.

Back to Table of Content

S500, S600, S630, S630N


User-Recoverable Error
Indicator Blink count
Orange 2 Blinks

Error Status code


Paper Feed error

Orange 3 Blinks

Paper jam error

Orange 4 Blinks

No-ink error

Orange 6 Blinks

BJ cartridge not installed

Orange 7 Blinks

Cartridge error

Orange 8 Blinks

Waste-ink warning

Probable Cause and Faulty Parts


<Cause>
1. No paper was loaded.
2. During feeding, the paper did not reach the paper-end sensor.
3. During feeding. The paper's bottom edge missed the paper-end sensor.
4. The ASF sensor did not return to its initial position and the paper-end sensor concluded tht there was no paper. (ASF motor may be
<
out of SYNC.)
<Cause>
1.
The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation.
2. The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was no paper. (Out of sync.)
3. During paper feeding abnormal timing caused the paper-end sensor to sill detect paper.
<Suspect>
<Cause>
The respective ink tank has fun out of ink (in the tank and sponge).
<Suspect>
In
tank.
<Cause>
Since there is not BJ cartridge (print head) installed, the printing and suction that were required could not be executed.
<Suspect> BJ cartridge, Carriage unit
<Cause>
1. The print head temperature (output value of the head's internal diode sensor) exceeded the threshold.
2. BJ cartridge EEPROM's checksum
<Suspect Part>
BJ cartridge
<Cause>
The total waste ink count recorded in the EEPROM exceeded 95% of the "Full" stipulated value.
<Suspected Part>
Waste ink absorber, Control board

User-Unresolvable Errors
Orange/ Green 2 toggles blinks
Orange/ Green 3 toggles blinks
Orange/ Green 4 toggle blinks
Orange/ Green 6 toggle blinks
Orange/ Green 7 toggle blinks

5100 CR error
6000 LF error (S600 / S630)
5C00 Purge sensor error
5400 Abnormal internal temperature
error
5B00 Waste ink full error

<Cause> The carriage's encoder signal is abnormal.


<Suspect Part> Encoder film, Carriage unit, control board, flex cable.
<Cause> Abnormal LF encoder signal.
<Suspect Part> Encoder film, paper feed unit, control board,
<Cause> At the sensor's ON timing. It turns Off. Or vice versa
<Suspect Part> Purge unit, control board.
<Cause> The temperature sensor (TH401) on the control board is abnormal (disconnected, etc.).
<Suspect Part> Control part.
<Cause> The waste ink absorber has reach 100% of the waste ink capacity.
<Suspect part> Waste ink absorber, control board.

Orange/ Green 8 toggle blinks


Orange/ Green 9 toggle blinks
Orange/ light

5200 Abnormal head temperature error <Cause> The print head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect part> BJ cartridge
(print head). Control board
6800 EEPROM error
<Cause> An error occurred during the writing to the EEPROM. Checksum error (at soft power ON).
<Suspect part> Control board.
<Cause> Error at DRAM check (at hard power ON).
Ink sensor error
<Suspect part> Control board

Internal Error
Ink sensor error
No indications

Back to Table of Content

<Cause> No-ink indication is given while there is still ink. External noise (light) has affected the ink sensor. <Suspect part> Control
board, ink sensor, ink tank.

S520
Error State

Paper feed error

Paper Jam error

No ink error (BK,Y,M,C)

Print head not properly


installed

Light Indicator

2 Orange Blinks

3 Orange Blinks

4 Orange Blinks

6 Orange Blinks

Code

Description

1000

<Cause>:1) No paper was loaded. 2) During feeding,


the paper did not reach the paper-end sensor. 3)
During feeding, the paper's bottom edge missing the
paper-end sensor. 4) The ASF sensor did not return to
its initial position and the paper-end sensor concluded
that there was not paper.(ASF motor may be out of
sync.) <Suspect Parts> Paper feed section, Sheet
feeder unit, Paper-end Sensor, Logic Board

1300

<Cause> 1) The paper-end sensor still detects the


presence of paper even after 23 inches of paper
ejection operation. 2) The ASF sensor did not return to
its initial position and the paper-end sensor concluded
that there was no paper. (Out of sync.) 3) During paper
feeding abnormal timing caused the paper-end sensor
to still detect paper. <Suspect Parts> Paper feed
section, paper-end sensor, Logic Board

1600, 1601, <Cause> 1) The respective ink tank has run out of ink
1611, 1612, (in both the tank and the sponge) <Suspect Parts> Ink
tank
1613

1401

<Cause> Printing, cleaning etc. attempted while head


is not properly installed. <Suspect Parts> Print head,
Carriage unit.

<Cause> 1) The print head temperature (output of the


1402, 1403, diode sensor in the head) is closed to the threshold. 2)
1405 1485 Print head internal EEPROM checksum error.
<Suspect Part> Print head

Carriage error

7 Orange Blinks

Waste-ink warning

8 Orange Blinks

1700

<Cause> The total waste ink count recorded in the


EEPROM exceeded 95% of the Value stipulated as
"Full". <Suspect Part> Ink absorber, Logic board

2 toggle blinks
Orange/Green

5100

<Cause> Abnormal carriage encoder signal. <Suspect


part> Encoder film, carriage unit, Logic board, flexible
cable.

CR error

6000

<Cause> Abnormal LF encoder signal. <Suspect


Part> Encoder film, carriage unit, Logic board, flexible
cable.

5C00

<Cause> At the sensor's ON timing it turns OFF,


Green or vice versa. <Suspect Part> Purge unit, Logic
board

6 toggle blinks
Orange/Green

5400

<Cause> The Temperature sensor on the logic board


is abnormal (disconnected etc.) <Suspect Part> Logic
board

Waste-ink full error

7 toggle blinks
Orange/Green

5B00

<Cause> The waste-ink absorber has reached 100%


capacity. <Suspect Part> Ink absorber, Logic board

Abnormal head
temperature error

8 toggle blinks
Orange/Green

5200

<Cause> The head temperature (output of the diode


sensor in the head) is close to the threshold. <Suspect
Part> Print head, Logic board

EEPROM error

9 toggle blinks
Orange/Green

6800

<Cause> An error occurred while writing to the


EEPROM. Checksum error (at soft power ON)
<Suspect Part> Logic board

ROM error

10 toggle blinks
Orange/Green

6100

<Cause> ROM check error (at hard power ON).


Checksum error (at soft power ON) <Suspect Part>
Logic board

RAM error

11 toggle blinks
Orange/Green

6300

<Cause> DRAM check error (at hard power ON).


S900/S820 display the error at soft power ON.
<Suspect Part> Logic board

___

<Cause> The no-ink indication is given while there is


still ink. External noise (light) has affected inr ink
sensor. <Suspect Part> Logic board, ink sensor, ink
tanks.

___

<Cause> When the CPU malfunctions due to an


unknown cause, the CPU makes illegal access and
runs aberrantly, resulting in a hardware error. In this
case, as the printer cannot continue operations, the
printer is powered off. When the printer is powered on
the next time, the error is displayed. Eg. One cause on
this error may be the head error.

LF error

3 toggle blinks
Orange/Green

Purge sensor error

4 toggle blinks
Orange/Green

Abnormal internal
temperature error

Ink sensor error

6500 error

No indication

12 toggle blinks
Orange/Green

4300 error

Back to Table of Content

___

___

<Cause> When the communication between the


engine ROM and Photo Direct Printing ROM are not
properly conducted, this error will occur. Test the logic
board.

S530D
User-Recoverable Error
Indicator Blink
Error Status code
count
Orange 2 blinks
1000 Paper feed error
Orange 3 blinks

1300 Paper jam error

Orange 4 blinks

1601 No ink error BK


1611 No-ink error Y
1612 No-ink error M
1613 No-ink error C
1401 BJ cartridge not installed
1402 Cartridge error
1403
1405
1485
1700 Waste-ink warning

Orange 6 blinks
Orange 7 blinks

Orange 8 blinks

User-Unresolvable Errors
Orange/ Green 2
5100 CR error
toggle blinks
Orange/ Green 4
5C00 Purge sensor error
toggle blinks
Orange/ Green 6
5400 Abnormal internal
toggle blinks
temperature error
Orange/ Green 7
5B00 Waste ink full error
toggle blinks
Orange/ Green 8
5200 Abnormal head
toggle blinks
temperature error
Orange/ Green 9
6800 EEPROM error
toggle blinks
Orange Light
RAM error
Back to Table of Content

Probable Cause and Faulty Parts


Paper feed section, Sheet feeder unit,
Paper-end sensor, Logic board
Paper feed section, Paper-end sensor,
Logic board
Ink tank

Print head, Carriage unit


Print head, Logic board

Waste ink absorber, Logic board

Encoder film, carriage unit, Logic board,


Carriage ribbon cable.
Purge unit, Logic board
Logic board
Ink absorber, Logic board
Print head, Logic board
Logic board
Logic board

S750
Error State

Paper feed error

Light Indicator

2 Orange Blinks

Code

Description

1000

<Cause>:1) No paper was loaded. 2) During feeding, the paper did not reach
the paper-end sensor. 3) During feeding, the paper's bottom edge missing the
paper-end sensor. 4) The ASF sensor did not return to its initial position and the
paper-end sensor concluded that there was not paper.(ASF motor may be out
of sync.)
<Suspect Parts> Paper feed section, Sheet feeder unit, Paper-end Sensor,
Logic Board

Paper Jam error

3 Orange Blinks

1300

<Cause> 1) The paper-end sensor still detects the presence of paper even after
23 inches of paper ejection operation. 2) The ASF sensor did not return to its
initial position and the paper-end sensor concluded that there was no paper.
(Out of sync.) 3) During paper feeding abnormal timing caused the paper-end
sensor to still detect paper.
<Suspect Parts> Paper feed section, paper-end sensor, Logic Board

No ink error (BK,Y,M,C)

4 Orange Blinks

1600, 1601,
1611, 1612,
1613

<Cause> 1) The respective ink tank has run out of ink (in both the tank and the
sponge)
<Suspect
Parts> Ink tank
<Cause> Printing, cleaning etc. attempted while head is not properly installed.
<Suspect Parts> Print head, Carriage unit.

Print head not properly


installed

6 Orange Blinks

1401

Carriage error

7 Orange Blinks

1402, 1403,
1405 1485

Waste-ink warning

8 Orange Blinks

1700

<Cause> The total waste ink count recorded in the EEPROM exceeded 95% of
the Value stipulated as "Full".
<Suspect Part>
Ink absorber, Logic board

CR error

2 toggle blinks
Orange/Green

5100

<Cause> Abnormal carriage encoder signal.


<Suspect part> Encoder film, carriage unit, Logic board, flexible cable.

LF error

3 toggle blinks
Orange/Green

6000

<Cause> Abnormal LF encoder signal.


<Suspect Part> Encoder film, carriage unit, Logic board, flexible cable.

Purge sensor error

4 toggle blinks
Orange/Green

5C00

<Cause> At the sensor's ON timing it turns OFF, Green or vice versa.


<Suspect Part> Purge unit, Logic board

Abnormal internal temperature


error

6 toggle blinks
Orange/Green

5400

<Cause> The Temperature sensor on the logic board is abnormal


(disconnected etc.)
<Suspect Part> Logic board

Waste-ink full error

7 toggle blinks
Orange/Green

5B00

<Cause> The waste-ink absorber has reached 100% capacity.


<Suspect Part> Ink absorber, Logic board

Abnormal head temperature


error

8 toggle blinks
Orange/Green

5200

<Cause> The head temperature (output of the diode sensor in the head) is
close to the threshold.
<Suspect Part>
Print head, Logic board

EEPROM error

9 toggle blinks
Orange/Green

6800

<Cause> An error occurred while writing to the EEPROM. Checksum error (at
soft power ON)
<Suspect Part>
Logic board

ROM error

10 toggle blinks
Orange/Green

6100

<Cause> ROM check error (at hard power ON). Checksum error (at soft power
ON)
<Suspect Part>
Logic board

<Cause> 1) The print head temperature (output of the diode sensor in the
head) is closed to the threshold. 2) Print head internal EEPROM checksum
error.
<Suspect Part> Print head

RAM error

Ink sensor error

11 toggle blinks
Orange/Green

6300

<Cause> DRAM check error (at hard power ON). S900/S820 display the error
at soft power ON.
<Suspect Part> Logic
board

No indication

___

<Cause> The no-ink indication is given while there is still ink. External noise
(light) has affected inr ink sensor.
<Suspect Part>
Logic board, ink sensor, ink tanks.

6500 error

12 toggle blinks
Orange/Green

___

<Cause> When the CPU malfunctions due to an unknown cause, the CPU
makes illegal access and runs aberrantly, resulting in a hardware error. In this
case, as the printer cannot continue operations, the printer is powered off.
When the printer is powered on the next time, the error is displayed. Eg. One
cause on this error may be the head error.

4300 error

___

___

<Cause> When the communication between the engine ROM and Photo Direct
Printing ROM are not properly conducted, this error will occur. Test the logic
board.

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S820, S820D
Error State

Paper feed error

Light Indicator

2 Orange Blinks

Code

1000

<Cause>:1) No paper was loaded. 2) During feeding, the paper did not reach
the paper-end sensor. 3) During feeding, the paper's bottom edge missing the
paper-end sensor. 4) The ASF sensor did not return to its initial position and
the paper-end sensor concluded that there was not paper.(ASF motor may be
out of sync.)
<Suspect Parts> Paper feed section, Sheet feeder unit, Paper-end Sensor,
Logic Board

<Cause> 1) The paper-end sensor still detects the presence of paper even
after 23 inches of paper ejection operation. 2) The ASF sensor did not return
to its initial position and the paper-end sensor concluded that there was no
paper. (Out of sync.) 3) During paper feeding abnormal timing caused the
paper-end sensor to still detect paper. <Suspect Parts> Paper feed section,
paper-end sensor, Logic Board

Paper Jam error

3 Orange Blinks

No ink error (BK,Y,M,C)

4 Orange Blinks

Print head not properly


installed

6 Orange Blinks

1401

Carriage error

7 Orange Blinks

1402, 1403, 1405 1485

Waste-ink warning

8 Orange Blinks

1700

<Cause> The total waste ink count recorded in the EEPROM exceeded 95%
of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board

CR error

2 toggle blinks
Orange/Green

5100

<Cause> Abnormal carriage encoder signal.


<Suspect part> Encoder film, carriage unit, Logic board, flexible cable.

LF error

3 toggle blinks
Orange/Green

6000

<Cause> Abnormal LF encoder signal.


<Suspect Part> Encoder film, carriage unit, Logic board, flexible cable.

Purge sensor error

4 toggle blinks
Orange/Green

5C00

<Cause> At the sensor's ON timing it turns OFF, Green or vice versa.


<Suspect Part> Purge unit, Logic board

Abnormal internal
temperature error

6 toggle blinks
Orange/Green

5400

<Cause> The Temperature sensor on the logic board is abnormal


(disconnected etc.)
<Suspect
Part> Logic board

Waste-ink full error

7 toggle blinks
Orange/Green

5B00

<Cause> The waste-ink absorber has reached 100% capacity.


<Suspect Part> Ink absorber, Logic board

Abnormal head
temperature error

8 toggle blinks
Orange/Green

5200

<Cause> The head temperature (output of the diode sensor in the head) is
close to the threshold.
<Suspect
Part> Print head, Logic board

EEPROM error

9 toggle blinks
Orange/Green

6800

<Cause> An error occurred while writing to the EEPROM. Checksum error (at
soft power ON)
<Suspect Part>
Logic board

ROM error

10 toggle blinks
Orange/Green

6100

<Cause> ROM check error (at hard power ON). Checksum error (at soft
power ON)
<Suspect
Part> Logic board

RAM error

11 toggle blinks
Orange/Green

6300

<Cause> DRAM check error (at hard power ON). S900/S820 display the error
at soft power ON.
<Suspect Part>
Logic board

No indication

___

<Cause> The no-ink indication is given while there is still ink. External noise
(light) has affected inr ink sensor. <Suspect Part> Logic board, ink sensor,
ink tanks.

Ink sensor error

1300

Description

<Cause> 1) The respective ink tank has run out of ink (in both the tank and
1600, 1601, 1611, 1612,
the sponge)
<Suspect
1613
Parts> Ink tank
<Cause> Printing, cleaning etc. attempted while head is not properly installed.
<Suspect Parts> Print head, Carriage unit.
<Cause> 1) The print head temperature (output of the diode sensor in the
head) is closed to the threshold. 2) Print head internal EEPROM checksum
error. <Suspect Part> Print head

6500 error

12 toggle blinks
Orange/Green

___

<Cause> When the CPU malfunctions due to an unknown cause, the CPU
makes illegal access and runs aberrantly, resulting in a hardware error. In this
case, as the printer cannot continue operations, the printer is powered off.
When the printer is powered on the next time, the error is displayed. Eg. One
cause on this error may be the head error.

4300 error

___

___

<Cause> When the communication between the engine ROM and Photo
Direct Printing ROM are not properly conducted, this error will occur. Test the
logic board.

Back to Table of Content

S820MG, S830D
Error State

Light Indicator

Code

Description
<Cause>:1) No paper was loaded. 2) During feeding, the paper did not reach
the paper-end sensor. 3) During feeding, the paper's bottom edge missing the
paper-end sensor. 4) The ASF sensor did not return to its initial position and
the paper-end sensor concluded that there was not paper.(ASF motor may be
out of sync.)
<Suspect Parts> Paper feed section, Sheet feeder unit, Paper-end Sensor,
Logic Board

Paper feed error

2 Orange Blinks

1000

Paper Jam error

3 Orange Blinks

1300

No ink error (BK,Y,M,C)

4 Orange Blinks

Print head not properly


installed

6 Orange Blinks

Carriage error

7 Orange Blinks

Waste-ink warning

8 Orange Blinks

1700

<Cause> The total waste ink count recorded in the EEPROM exceeded 95%
of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board

CR error

2 toggle blinks
Orange/Green

5100

<Cause> Abnormal carriage encoder signal.


<Suspect part> Encoder film, carriage unit, Logic board, flexible cable.

LF error

3 toggle blinks
Orange/Green

6000

<Cause> Abnormal LF encoder signal.


<Suspect Part> Encoder film, carriage unit, Logic board, flexible cable.

Purge sensor error

4 toggle blinks
Orange/Green

5C00

<Cause> At the sensor's ON timing it turns OFF, Green or vice versa.


<Suspect Part> Purge unit, Logic board

Abnormal internal
temperature error

6 toggle blinks
Orange/Green

5400

<Cause> The Temperature sensor on the logic board is abnormal


(disconnected etc.)
<Suspect Part> Logic board

Waste-ink full error

7 toggle blinks
Orange/Green

5B00

<Cause> The waste-ink absorber has reached 100% capacity.


<Suspect Part> Ink absorber, Logic board

Abnormal head
temperature error

8 toggle blinks
Orange/Green

5200

<Cause> The head temperature (output of the diode sensor in the head) is
close to the threshold.
<Suspect
Part> Print head, Logic board

EEPROM error

9 toggle blinks
Orange/Green

6800

<Cause> An error occurred while writing to the EEPROM. Checksum error (at
soft power ON)
<Suspect Part>
Logic board

ROM error

10 toggle blinks
Orange/Green

6100

<Cause> ROM check error (at hard power ON). Checksum error (at soft
power ON)
<Suspect
Part> Logic board

RAM error

11 toggle blinks
Orange/Green

6300

<Cause> DRAM check error (at hard power ON). S900/S820 display the error
at soft power ON.
<Suspect Part>
Logic board

No indication

___

<Cause> The no-ink indication is given while there is still ink. External noise
(light) has affected inr ink sensor.
<Suspect
Part> Logic board, ink sensor, ink tanks.

Ink sensor error

<Cause> 1) The paper-end sensor still detects the presence of paper even
after 23 inches of paper ejection operation. 2) The ASF sensor did not return
to its initial position and the paper-end sensor concluded that there was no
paper. (Out of sync.) 3) During paper feeding abnormal timing caused the
paper-end sensor to still detect paper. <Suspect Parts> Paper feed section,
paper-end sensor, Logic Board

<Cause> 1) The respective ink tank has run out of ink (in both the tank and
1600, 1601,
the sponge)
<Suspect
1611, 1612, 1613
Parts> Ink tank
1401

<Cause> Printing, cleaning etc. attempted while head is not properly installed.
<Suspect Parts> Print head, Carriage unit.

<Cause> 1) The print head temperature (output of the diode sensor in the
1402, 1403, 1405 head) is closed to the threshold. 2) Print head internal EEPROM checksum
1485
error.
<Suspect Part> Print head

6500 error

12 toggle blinks
Orange/Green

___

<Cause> When the CPU malfunctions due to an unknown cause, the CPU
makes illegal access and runs aberrantly, resulting in a hardware error. In this
case, as the printer cannot continue operations, the printer is powered off.
When the printer is powered on the next time, the error is displayed. Eg. One
cause on this error may be the head error.

4300 error

___

___

<Cause> When the communication between the engine ROM and Photo
Direct Printing ROM are not properly conducted, this error will occur. Test the
logic board.

Back to Table of Content

S900, S9000
Error State

Paper feed error

Light Indicator

2 Orange Blinks

Code

Description

1000

<Cause>:1) No paper was loaded. 2) During feeding, the paper did not
reach the paper-end sensor. 3) During feeding, the paper's bottom edge
missing the paper-end sensor. 4) The ASF sensor did not return to its
initial position and the paper-end sensor concluded that there was not
paper.(ASF motor may be out of sync.) <Suspect Parts> Paper feed
section, Sheet feeder unit, Paper-end Sensor, Logic Board

Paper Jam error

3 Orange Blinks

1300

<Cause> 1) The paper-end sensor still detects the presence of paper


even after 23 inches of paper ejection operation. 2) The ASF sensor did
not return to its initial position and the paper-end sensor concluded that
there was no paper. (Out of sync.) 3) During paper feeding abnormal
timing caused the paper-end sensor to still detect paper.
<Suspect Parts> Paper feed section, paper-end sensor, Logic Board

No ink error (BK,Y,M,C)

4 Orange Blinks

1600, 1601,
1611, 1612,
1613

<Cause> 1) The respective ink tank has run out of ink (in both the tank
and the sponge)
<Suspect Parts> Ink tank

Print head not properly


installed

6 Orange Blinks

1401

Carriage error

7 Orange Blinks

1402, 1403,
1405 1485

Waste-ink warning

8 Orange Blinks

1700

<Cause> The total waste ink count recorded in the EEPROM exceeded
95% of the Value stipulated as "Full".
<Suspect Part> Ink absorber, Logic board

CR error

2 toggle blinks
Orange/Green

5100

<Cause> Abnormal carriage encoder signal.


<Suspect part> Encoder film, carriage unit, Logic board, flexible cable.

LF error

3 toggle blinks
Orange/Green

6000

<Cause> Abnormal LF encoder signal.


<Suspect Part> Encoder film, carriage unit, Logic board, flexible cable.

Purge sensor error

4 toggle blinks
Orange/Green

5C00

<Cause> At the sensor's ON timing it turns OFF, Green or vice versa.


<Suspect Part> Purge unit, Logic board

Abnormal internal
temperature error

6 toggle blinks
Orange/Green

5400

<Cause> The Temperature sensor on the logic board is abnormal


(disconnected etc.)
<Suspect Part> Logic board

Waste-ink full error

7 toggle blinks
Orange/Green

5B00

<Cause> The waste-ink absorber has reached 100% capacity.


<Suspect Part> Ink absorber, Logic board

Abnormal head
temperature error

8 toggle blinks
Orange/Green

5200

<Cause> The head temperature (output of the diode sensor in the head)
is close to the threshold.
<Suspect Part> Print head, Logic board

EEPROM error

9 toggle blinks
Orange/Green

6800

<Cause> An error occurred while writing to the EEPROM. Checksum


error (at soft power ON) <Suspect Part> Logic board

ROM error

10 toggle blinks
Orange/Green

6100

<Cause> ROM check error (at hard power ON). Checksum error (at soft
power ON)
<Suspect Part> Logic board

RAM error

11 toggle blinks
Orange/Green

6300

<Cause> DRAM check error (at hard power ON). S900/S820 display the
error at soft power ON.
<Suspect Part> Logic board

No indication

___

<Cause> The no-ink indication is given while there is still ink. External
noise (light) has affected ink sensor. <Suspect Part> Logic board, ink
sensor, ink tanks.

Ink sensor error

<Cause> Printing, cleaning etc. attempted while head is not properly


installed.
<Suspect Parts> Print head, Carriage unit.
<Cause> 1) The print head temperature (output of the diode sensor in the
head) is closed to the threshold. 2) Print head internal EEPROM
checksum error.
<Suspect Part> Print head

6500 error

12 toggle blinks
Orange/Green

___

<Cause> When the CPU malfunctions due to an unknown cause, the


CPU makes illegal access and runs aberrantly, resulting in a hardware
error. In this case, as the printer cannot continue operations, the printer is
powered off. When the printer is powered on the next time, the error is
displayed. Eg. One cause on this error may be the head error.

4300 error

___

___

<Cause> When the communication between the engine ROM and Photo
Direct Printing ROM are not properly conducted, this error will occur. Test
the logic board.

Back to Table of Content

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