LAURA SCOTT

580 Champlain Road, Penetanguishene, Ontario, L9M 0C2

Mobile: 289-221-3000
Email: laurajscott619@gmail.com
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EDUCATION:
Bachelor of Arts, Major in Media and Communication
Brock University, St Catharines, Ontario
Aurora High School, Aurora, Ontario
High School Diploma

September 2012-Present
Graduated June 2012

SKILLS:
IBS Reservation System, Live-Exchange, Microsoft Office, In Design

WORK EXPERIENCE:
Brock University Students Union:
September 2014-Present
Harveys/Salad Bar Representative
Brock University, St Catharines, Ontario
Frontline customer service and dealing with money
Experience with food preparation and safety
Effectively communicate with students in a positive work environment
Northwest Basin Marina: Manager of Operations
July 2010-Present
Penetanguishene, Ontario
Responsible for front-line interaction with customers
Maintains and coordinates social media platforms and marketing strategies for the
marina
Accesses customer needs through boat detailing and the daily maintenance of the marina
Hindsons Marine Limited: Gas Dock Attendant
April 2013-August 2014
Penetanguishene, Ontario
Full on customer service, daily yard maintenance, detailing services and practice using
different types of equipment
Accessed customer needs through multiple daily tasks
Responsibility with managing money and assistance in managing the chandlery

Laura Scott
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289-221-3000

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ClubLink Corporation: Golf Reservation Agent

April 2011-August 2012
King City, Ontario
Provided front line customer service for tee-time reservations for over 24,000 client
interactions
Acted as a first point contact for all inquires and golf reservations for ClubLink
members
Operated in a professional office environment operating IBS Reservation System and
Live-Exchange calls
Allied International Credit Global: Office Assistant
July-August 2010
Newmarket, Ontario
Completing human resources
tasks, office and clerical duties
Assisted in taking inventory on all required office materials
Performed general office duties such as operating office machines, sorting mail, filing
for specific departments and employees

VOLUNTEER EXPERIENCE:

GBGH Foundation: Boaters For Best Care Program

Central York Girls Hockey Association
ESSO Rebecca Run for Spinal Muscular Atrophy

REFERENCES:
Available upon request

July 2015
February-March 2010-2012
July 2010