Andrew Goes

1257 Bateman Ponds Way

West Jordan, UT 84084
(801)916-1609
Andrew.Goes@icloud.com
Professional Summary
Experienced in technology and customer service professional with record of consistently
meeting and exceeding expectations. Skilled in both sets of operating systems such as
Windows and Mac. Achieved significant results in customer service reports. Motivated with
excellent interpersonal communication, management and leadership.
Skills
Soft Skills
Empathetic
Customer Service
Communication
Adaptable
Diligent

Hard Skills
Basic Microsoft Office
Experienced in both Mac and Windows OS
Basic HTML coding
Know-how to administrate a database
Windows server administration

LDS Business College

Currently enrolled in the IT program
Strengths
- Empathy, Harmony, Adaptability, Restorative, Includer
- Fluent in speaking and writing in three languages: English, Portuguese and French
Experience
Manager, J&S Quality Services, West Jordan, Utah, May 2015 to Present
-Manage a team of 4 employees and keep them diligent.
-Overlook the quality of product produced
Manager, Cool River Pizza, Elk Grove, California, October 2011 to January 2013
-Managed a team of 8 part time staff, handled scheduling and responsibilities.
-Understood how to handle a restaurant when owner was not present.
Technical Support, Apple Inc., Elk Grove, California, May 2010 to July 2011
-Analyzed, probed and solved technical issues.
-Received top customer satisfaction for 5 months.
-Achieved top seller within 1 month.