Harbor Conway

221 East Atlantic Avenue, Haddon Heights NJ 08035

(C) 856-325-8549 (E) harborconway@hotmail.com

Professional Summary
Psychology major passionate about service and helping others. Experienced and
skilled in management and problem solving. Excellent organizational skills and
strong communicator.

Skill Highlights
Comfortable with diverse
populations
Excellent relationship building
skills
Interpersonal, oral, and written
communication skills
Managing multiple priorities

Able to work independently and as

a member of a team
Employee training and
development
Seasoned in conflict resolution
Exceptional time management
skills

Professional Experience
03/2010 - Current

Mister Softee Runnemede, NJ

Co-Franchisee
Managed sales transactions with a revenue stream of $500,000+ annually.
Hired and trained all staff.
Resolved an average of 50 customer complaints per month regarding sales and
service.
B2B sales for corporations, school districts, and regional events.
Maximized employee retention by creating positive work environment.
Educated and trained future franchise owners on the proper way to facilitate and
operate a Mister Softee business.

03/2006 - 03/2010

Mister Softee Runnemede, NJ

Driver
Developed highly empathetic client relationships and earned reputation for
exceeding sales goals.
Managed cash stock and inventory balances accurately.
Answered customer questions regarding products, prices and availability.
Identified issues with existing marketing material to drive process improvements.
Consistently met and exceeded expectations for productivity and accuracy levels.

Education and Training

2015

Pennsylvania State University

Bachelor of Arts: Psychology
3.05 GPA
Member of Psychology Club

2014

Camden County College

Associate of Arts: Elementary Education