FUNDAMENTAL S OF SUPPLY CHAIN

LEAN SUPPLY MANAGEMENT

QUALIT Y FILTER MAPPING

Quality filter mapping is a tool to identify quality
problems in the order fulfilment process or the wider
supply chain. The map shows where three different
types of quality defects occur in the value stream.
In addition to studying how a product is made,
evaluating its quality is vital to the success of a
company.

QUALIT Y FILTER MAPPING

By looking at the different parts of the manufacturing chain, we
can identify three possible types of problems:
i.

A Product Defect - Defective goods passed on to customers.

ii. A Service Defect - Problems given to customer not directly

related to product themselves. i.e. delivery, documentation.
iii. Internal Scrap - Defects produced in company that are caught
by inspection.

QUALIT Y FILTER MAPPING

QUALIT Y FILTER MAPPING

Determining the type of defect that is often occurring
can pinpoint where in the chain the damage is being
done.
Identifies where quality problems are in supply chain.
Shows where defects occur, identifying problems,
inefficiencies and wasted effort.