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MITEL NETWORKS

5020 IP Phone

USER GUIDE
SX-200 ICP - 1.0
Contents

ABOUT YOUR PHONE 

TIPS FOR YOUR COMFORT AND SAFETY 

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CUSTOMIZING YOUR PHONE 

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MAKING AND ANSWERING CALLS 

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USING ADVANCED FEATURES 

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ABOUT YOUR PHONE
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TIPS FOR YOUR COMFORT AND SAFETY
Don’t cradle the handset!
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Protect your hearing


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Adjusting the viewing angle


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Changing Handsets
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CUSTOMIZING YOUR PHONE
Ringer Control
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Handset Receiver Volume Control


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Speaker Volume Control


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Display Contrast Control


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Feature Keys
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Language Change
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MAKING AND ANSWERING CALLS
Make a call
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Answer a call
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Redial
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Speed Call Keys
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Speed Call-Personal
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Handsfree Operation
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Group Listen
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Auto-Answer
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CALL HANDLING
Hold
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Transfer
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Conference
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Add Held
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